Skip to the disclosure focus

London Reporting Academy ESRS S1 · Own Workforce · Disclosure Requirement S1-4

Applicable from FY2027

This revised ESRS edition applies from reporting year 2027. For reporting years 2024–2026, use the ESRS 2023 edition.

Targets

S1-4 · mandatory · narrative disclosure

This disclosure asks an organisation to explain the social targets it has set for its own workforce, and how those targets are meant to drive improvement over time. In practice, the report should make clear what the target is, what it covers, the time frame, and how progress will be tracked. The emphasis is on showing that the organisation has defined a clear direction for workforce-related outcomes rather than simply listing general ambitions.

Disclosure focus

The practical focus is on whether the targets are relevant to the organisation’s actual workforce footprint and management approach, not just to a few visible sites or headline initiatives. Readers should be able to understand if the target applies across the whole workforce or only certain locations, functions, or employee groups, and whether any exclusions or phased coverage are intentional. The explanation should help users judge how complete and operational the target-setting approach really is.

This LRA educational guidance supports disclosure preparation. For the exact requirements, always refer to the official European Commission source.

Prepare

What to collect before drafting

Tick each field as the evidence lands. Owners are the teams that usually hold the source files.

  • Target values

    Strategy / Sustainability

    Record the specific end-state figures the organisation says it is aiming to reach, including the metric, the target level, and whether it is an absolute or relative aim.

    Evidence Approved target-setting paper, strategy deck, KPI tracker, or board paper showing the stated target and metric definition.

    Watch for Target figures are taken from a different metric definition than the KPI tracker, so the reported target does not reconcile to the underlying performance measure.

  • Coverage boundary

    Finance / Sustainability Reporting

    State exactly which parts of the business, entities, sites, or workforce groups are included in the reported item, and which are left out.

    Evidence Reporting boundary memo, consolidation schedule, organisational chart, or scope note used for the disclosure.

    Watch for The scope is set using a different entity or population boundary than the source dataset, so included and excluded units do not match the reported figure.

  • Starting point

    Finance / Data Analytics

    Capture the reference figure and date used as the starting point for tracking progress, together with the metric definition used at that point.

    Evidence Baseline calculation file, prior-year report, source-system extract, or methodology note showing the chosen reference period and value.

    Watch for The baseline is pulled from a different period or definition than the current KPI, so the starting point is not comparable to the reported trend.

  • Delivery timetable

    Programme Management / Strategy

    Set out the planned dates or milestones for reaching the target, including any interim checkpoints and the final completion point.

    Evidence Roadmap, implementation plan, programme timeline, or milestone tracker approved by the responsible team.

    Watch for The timetable mixes milestone dates with completion dates, or uses a different reporting period than the target itself, so the schedule cannot be tracked consistently.

  • Workforce metrics

    HR / People Analytics

    Provide the key people measures the organisation uses to track workforce performance, using the same definitions and population used in internal reporting.

    Evidence HR dashboard, people analytics pack, payroll extract, or KPI definitions document showing the exact measures and calculation basis.

    Watch for The KPI is built from a different employee population or calculation basis than HR reporting, so the disclosed measure does not reconcile to the source system.

Before you start

  • Have you decided which people-related goals belong in this disclosure, and which sit outside it?
  • For each goal, is the starting point based on a single agreed reference period and measure set?
  • Can every figure be traced back to a named source, so you can explain where it came from?
  • Have you fixed the time horizon for each target, including the date or period you will use to judge progress?
  • Are the people metrics you plan to use defined the same way across the business, so the numbers mean one thing throughout?
+ Show S1-4 sub-elements (LRA working checklist)

How to prepare it

Set the reporting boundary first: decide which parts of the business, which locations, and which workforce groups are included in the target-setting exercise, and make that scope clear before you draft anything else.
Agree the measurement basis for each target: define what the figures or indicators actually cover, including the starting point used for comparison and the time horizon attached to the target.
Gather the underlying support: pull together the records, calculations, approvals, and source files that show how the target values and related workforce measures were determined.
Prepare the disclosure content: present the target values themselves, together with the scope, baseline, timing, and the human-capital indicators used to track progress, in a form that is consistent and easy to follow.
Explain any limits or updates: note where parts of the business were left out, where assumptions were used, or where the basis of calculation changed, so readers can understand the numbers in context.
Check the final wording against the official source: confirm that the reported scope, baseline, timeline, target values, and workforce indicators match the underlying ESRS requirement before sign-off.

Request the data

Request the people target details and supporting evidence

Translate the disclosure into an internal business question — then adapt it to your organisation's own language.

What people-related targets has the organisation set, and what are the scope, starting point, timing and people metrics behind them?

Use your organisation’s own language first (for example, people goals, workforce plans, talent commitments or people metrics), then map those terms to the disclosure fields. Keep the request in the wording your internal owner already uses, and check the source material before sign-off.

Weak request

Please send the ESRS S1-4 targets, including scope, baseline, timeline and HR KPIs.

Why it fails: This uses framework language that many internal owners will not use day to day, so it can slow down the request and produce answers that are hard to map. It also does not tell the owner what evidence to attach or how to describe the target in their own terms.

Better request

Please send your people goals for [reporting period] in the wording your team already uses. For each one, include the group covered, the starting point, the measure being tracked, the target date or milestone, the source system or file, any exclusions or restatements, and the approval trail. Please attach the dashboard, plan or paper that supports it.

Formal email template
Subject: Request for people target details and evidence for [reporting period]

Hi [name],

We are preparing the sustainability reporting pack and need the people target information for [reporting period]. Please send the details in your own internal wording first, then we will map them to the reporting fields.

Could you please provide:
- the target name or internal label;
- the group or workforce segment covered;
- the starting point used;
- the measure being tracked and the direction of change;
- the target date or milestone(s);
- the method used to calculate or track progress;
- the source system or file;
- any exclusions, assumptions or restatements;
- the person who owns the target and the person who approved it.

Please also attach or link the supporting evidence, such as the approved people plan, KPI dashboard, board paper, or management report.

If helpful, you can use the attached response table. Please keep the wording in your team’s normal language and check the source material before sign-off.

Thanks,
[preparer name]
Short Teams / Slack version
Hi [name] — could you share the people target details for [reporting period]? Please use your team’s normal wording first, then we’ll map it. We need the target name, who it covers, starting point, measure, timing, source system, exclusions, and the supporting file/link. Thanks.

Industry examples

Manufacturing

Context. The people team tracks shop-floor retention and supervisor development across plants.

Adapted request. Hi [name] — for [reporting period], please share the plant people goals in your normal wording. For each goal, include the site or workforce group, starting point, measure, target date, source report, exclusions, and the approval note. Please attach the HR dashboard or plant performance pack.

Example response. Target name: Reduce early attrition at Plant A; Workforce group: Production operatives; Baseline: 14.2% turnover in FY2024; Target value: 10.0%; Target date: 31 Dec 2026; Source: HR dashboard v3; Evidence: Plant A people pack, approved by HR Director.

Retail

Context. The people team monitors store manager progression and training completion across the store network.

Adapted request. Hi [name] — please send the store people goals for [reporting period] using your team’s usual terms. Include the store group covered, starting point, measure, timing, source file, any exclusions, and the sign-off record. Please attach the people scorecard or management update.

Example response. Target name: Increase store manager internal promotions; Workforce group: Store supervisors and assistant managers; Baseline: 22 promotions in FY2024; Target value: 30 promotions; Milestone: by Q4 FY2026; Source: talent tracker export; Evidence: quarterly retail people scorecard, approved by Head of Retail Operations.

Draft your disclosure

Notes that turn data into a disclosure

LRA training templates — adapt them to your organisation, and check the official source before sign-off.

Method note

Set out how the target was defined, including what it covers, the starting point used, the time horizon selected, and which workforce measures were used to support the disclosure.

Context note

Explain what the target means in practice by linking the intended end value, the baseline, the groups included in scope, and the employee metrics that help readers understand the workforce impact.

Fluctuation statement

If the figures move over time, describe whether the change reflects a revised target level, a broader or narrower coverage, an updated starting point, a different timetable, or movement in the underlying workforce indicators.

Content index entry

S1-4 Targets — [location / page] / [notes]

Download Centre

Preparation tools & forms

Download preparation tools for S1-4 with free verified email access for 24 hours. Source-report links remain public.

Free · Email access

Check

For each claim, check the evidence

  • We can show how the target links back to the policies and actions we said we would use, so the figure is not presented in isolation.

    Risk An assurer will test whether the link is real and traceable, or whether the target was described without a clear connection to the underlying plan.

    Evidence to check Target-setting paper; policy and action register; cross-reference in the draft report; internal sign-off notes showing the linkage was reviewed.

  • We kept a short note of the method and the main assumptions used when we defined the target, so someone else can understand how it was built.

    Risk The assurer may challenge whether the method was documented clearly enough, and whether any key assumptions were omitted or changed without explanation.

    Evidence to check Methodology memo; assumption log; version history; working files showing how the target was calculated or framed; approval trail.

  • The reported target figure uses the same metric, unit and basis that we used internally, so readers are seeing the measure in the form we actually tracked.

    Risk The assurer will check for inconsistent units, mixed bases, or a target value that does not match the underlying KPI used in the source records.

    Evidence to check KPI definition sheet; target schedule; calculation workbook; data dictionary; reconciliation between source data and the published wording.

  • We recorded the starting point and the reference year we used, so progress can be compared against the same baseline over time.

    Risk The assurer may probe whether the baseline was fixed before reporting, whether the base year is stated consistently, and whether later restatements were handled properly.

    Evidence to check Baseline approval record; historic data extract; prior-period reporting pack; change log showing any restatements or rebaselining decisions.

  • We limited the target to the activities and locations we intended to include, and we documented any exclusions so the scope is clear.

    Risk The assurer will test whether the boundary was applied consistently and whether excluded sites, entities or activities should have been included.

    Evidence to check Scope note; organisational boundary map; list of included and excluded operations; consolidation workbook; internal review comments on scope decisions.

  • We set out the end date and any interim checkpoints, so the timetable in the report matches the plan we used to manage delivery.

    Risk The assurer may question whether milestones were actually approved in advance and whether the published dates align with the underlying plan.

    Evidence to check Target roadmap; milestone tracker; project plan; board or management approval; evidence of periodic progress reviews.

Evidence pack to prepare

Common reporting gaps

  • The information is presented without a date or as-at point.
  • The scope or boundary of the statement is left undefined.
  • Key terms are used inconsistently across the report.
  • Material changes since the previous period are not disclosed.
  • Assertions are made without supporting detail or a source record.
  • Boilerplate is used that does not actually answer what is asked.

Where drafts go wrong

Mistakes to avoid and where judgement is needed

The left column is what preparers get wrong while collecting; the right column is where you will have to make and explain a judgement.

Mistakes to avoid

  • Wrong ownerChasing the wrong team for the numbers leaves the target plan built on someone else’s records, so the figures do not match the business area that actually set them.
  • Framework words, not business termsAsking for the data in reporting jargon makes people search the wrong systems and miss the organisation’s own labels for the target, scope, baseline, timing and people measures.
  • No clear boundaryIf you do not state which parts of the business, locations or worker groups are in scope, teams will mix unlike populations and the target data will not be comparable.
  • Wrong time basisPulling figures from the wrong period, cut-off or reference date means the target and baseline no longer line up with the same timing basis.
+ Show 4 more

Judgement needed

  • Set the group boundary after a buy-in or saleIf the business has changed through an acquisition or disposal, explain whether the target is kept on the old footprint or reset to the new one, and show how the starting point and timing were adjusted.
  • Handle country-by-country definitions with one internal ruleWhere local labour terms or employee categories differ across countries, pick one consistent internal mapping for the target and say how local labels were translated into that common basis.
  • Decide who sits just inside or just outside the target populationState how you treated people on the edge of the workforce scope, such as contractors, agency staff, part-time workers or other borderline groups, and why they were included or left out.
  • Choose the measurement basis for the starting pointExplain whether the baseline came from a point-in-time count, an average over a period, or another internal method, and keep that basis aligned with the target tracking.
+ Show 4 more

Examples

How it reads on the page

Synthetic, written by LRA — not from a company report, not text from any standard.

Illustrative (synthetic) example — Consumer goods manufacturing

We set a 2028 goal to cut our hourly-paid workforce turnover from a 2024 starting point of 18% to 12%, covering all permanent employees in our manufacturing sites and distribution centres.
- The baseline is the 2024 figure, measured across 4,500 employees in scope.
- Progress is tracked through people metrics that include voluntary leavers, internal moves, training completion and safety incidents; for 2024, 81% completed mandatory training, 14% moved into new roles and 2.4 recordable injuries were reported per 100 workers.
- The target is reviewed by the board each year, and we will update the plan if business changes affect the workforce covered or the delivery date.

Illustrative only; shows a target level, the starting point, the covered workforce, the end date, and the human-capital measures used to monitor delivery.

Illustrative (synthetic) example — Renewable energy services

We are aiming to raise female representation in our technical and project leadership population from a 2025 baseline of 27% to 35% by 2030, using the full global employee population as the reference group for the target.
- The starting point is 2025, when we had 2,000 employees in total and 540 women in the relevant roles.
- We monitor people-related indicators alongside the target, including hiring mix, promotion rates, retention and learning hours; in 2025, women made up 46% of new hires, 41% of promotions and 38% of leavers, while average learning time was 22 hours per employee.
- The target, scope, baseline and timetable are all set out in our internal workforce plan and are checked against these people metrics each reporting cycle.

Illustrative only; shows a quantified ambition, the population it applies to, the reference year, the deadline, and the workforce indicators used to follow progress.

Quality ladder

  • Basic

    I have set a people target of 80% for this year.

  • Better

    I have set a people target of 80% for our direct workforce, measured against our 2024 starting point, with progress tracked through our people metrics.

  • Best

    I have set an 80% people target for our direct workforce by 2027, measured from our 2024 starting point and tracked through our people metrics, and the target is unchanged because our current delivery plan still supports the same pace of improvement.

Check your understanding

Scenarios to work through

A group has set a people-related target to cut voluntary leavers in its customer service teams by 15% by 2028. The draft note says the target applies to all staff, but the underlying plan only covers those teams and uses 2025 as the starting point.

QWhat should the preparer check before finalising the target description?
Reveal model answer →

A company has a target to increase internal promotion rates for women in management. The HR team can show the current promotion rate from 2024, but the draft report only says the target is to improve the rate and does not explain what figure the improvement is measured against.

QWhat information is missing for a usable target statement?
Reveal model answer →

A business has a target to raise the share of employees completing leadership training by 2030. The draft says the target is for the whole company, but the actual programme only covers first-line managers and the KPI is tracked separately for that group.

QHow should the preparer handle the link between the target and the KPI?
Reveal model answer →

A preparer is drafting a target to reduce pay gaps for a defined employee population. The target is set for 2027, but the team has not yet agreed whether the baseline is the 2024 or 2025 pay review cycle, and the draft leaves both options open.

QWhat should the preparer do before the target is published?
Reveal model answer →
✓ Knowledge Hub AI Assistant · Human-in-the-loop
Dr Ross Kurinko

Ask the Knowledge Hub AI Assistant about this disclosure

Get practical answers for your reporting context.

Try How do I prepare S1-4? What data do I need to collect? What mistakes should I avoid?

Framework references

Relevant ESRS requirements and related disclosures

ESRS

S1-4

within ESRS S1: Own Workforce

Open official source →

Guides that settle this question

Related & explore

More in ESRS S1 →Browse full catalogue →Search all disclosures →

FAQ

Questions this page answers

For S1-4, what data do I need to gather before drafting the disclosure?+
How do I use the S1-4 step-by-step preparation section in practice?+
What should I include in the coverage boundary for S1-4?+
How do I set the starting point and delivery timetable for S1-4?+
What workforce metrics does the S1-4 page expect me to prepare?+
Who should own the S1-4 disclosure process internally?+
What evidence pack do I need to make S1-4 assurance-ready?+
What are the six assurance claims to verify for S1-4?+
What are the common reporting mistakes on the S1-4 page?+
How do I use the S1-4 workbook download?+
Can I use the S1-4 illustrative example disclosures as a template?+

More questions this page can help with

How this library is built 1,211 published reports indexed 315,012 pages with page-level citations 272 published cards in the active catalogue
/en/knowledge-hub/disclosure-cards/esrs-s1-4/