Terms of Use

Last updated: 29 May 2026.

1. Introduction

Please read these Terms of Use and the other Agreements described immediately below before registering for, accessing or using any portion of the London Reporting Academy (the “LRA”) website (the “Site,” which consists of all content and pages located within and accessible at the reporting.academy web domains) or any other websites, applications, programmes or online or mobile products or services of LRA (collectively, the “Services”). The term “Services” includes the Site and all content and pages located within and accessible via the Site, as well as any programme material, programme or cohort pages and platforms, directories and other electronic services available via the Site or any of the other Services. These Terms of Use, our Privacy Policy are agreements (the Agreements) between you and LRA. By registering for, accessing or using any Services, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user or have an account. If you do not understand or do not wish to be bound by the terms of the Agreements, do not register for, access or use any Services.

We may make changes to the Agreements at any time, but will alert you that we are doing so by giving notice via the Services or by some other means. By registering for, accessing or using any Services after any changes have been made, you signify your agreement to the modified Agreements and all of the changes, which will be effective immediately unless we notify you of a later effective date. If the changes are not acceptable to you, you should discontinue use of the Services. As used in these Terms of Use, “we,” “us” and “our” refer to the Fellows of LRA acting through London Reporting Academy limited (Company Number: 14632379, The Registrar of Companies for England and Wales).

2. Programmes

Through the Services, LRA offers online courses, programmes or other offerings in specific areas of study or on particular topics (each, a “Programme”). LRA reserves the right to cancel, interrupt or reschedule any Programme or modify its content as well as the point value or weight of any assignment, exam or other evaluation of progress that may be provided in connection with any Programme. Programmes are subject to the Agreements, including without limitation the Warranty Disclaimer and Limitation of Liability sections below.

LRA may offer a credential or other acknowledgement for participants who have satisfactorily demonstrated mastery of the Programme material. The decision to award any such credential or other acknowledgement to a given participant will be solely within the discretion of LRA. LRA may choose not to offer any credential or other acknowledgement for some Programmes. In addition, LRA may decide in its sole discretion whether to provide a record concerning a participant’s performance in a Programme. The format of any credential or other acknowledgement, and of any record of performance, provided by LRA relating to the Programmes will be determined by LRA in its sole discretion and may vary from Programme to Programme.

If you are enrolled in a Programme through another university or educational institution with which you are associated (your “Home Institution”), LRA may provide a record to your Home Institution concerning your performance in the Programme, in accordance with the Privacy Policy. However, the decision whether your Home Institution will award any credit, benefit or credential, and the nature of any such credit, benefit or credential, will lie solely with your Home Institution.

Educational purpose — not professional advice. The Programmes, the Study Studio, any AI-generated explanations or feedback, and all LRA Content are provided for education and training only. They do not constitute legal, accounting, audit, tax, investment or other professional advice, and no professional-client relationship of any kind is created. AI-assisted features can produce incomplete or inaccurate output and are always subject to human-in-the-loop guidance, but you remain responsible for any decision you take. Before preparing, filing or relying on any sustainability or financial disclosure you should obtain advice from a suitably qualified professional and verify against the applicable official standards. To the fullest extent permitted by law, LRA accepts no liability for any reliance you place on the Programmes, the Study Studio or LRA Content in real reporting.

3. Conduct

You agree that you are responsible for your own use of the Services and for your User Content, as well as any content of others that you submit, post, contribute, publish or distribute on any of the Services. “User Content” includes all content, in whatever format, submitted, posted, contributed, published or distributed on any of the Services by a user, including but not limited to all notes, questions, answers, comments, text, pictures, videos and file uploads. In some Programmes, users may contribute by speaking or appearing on camera, and User Content may include transmissions or recordings of a user’s voice and/or image. You agree that you will use the Services in compliance with the Agreements and all applicable local, state, national and international laws, rules and regulations, including privacy and copyright laws, any laws regarding the transmission of technical data exported from your country of residence, and all applicable export-control and economic-sanctions laws (including those of the United Kingdom and the European Union). You represent and warrant that you are not located in, and will not access or use the Services from, any country or territory subject to comprehensive UK or EU sanctions, and that you are not a person or entity with whom dealing is restricted under applicable sanctions or export-control laws.

THE FOLLOWING KINDS OF CONTENT (“PROHIBITED CONTENT”) ARE STRICTLY PROHIBITED ON THE SERVICES:

  1. Content that defames, harasses, discriminates against, harms or threatens others;
  2. Content that discusses illegal activities, with the intent to commit them;
  3. Content that infringes or misappropriates intellectual property rights;
  4. Content that you do not have the right to disclose;
  5. Profane, pornographic, obscene, indecent or unlawful content;
  6. Advertising or any form of commercial solicitation;
  7. Content related to partisan political activities; and
  8. Content that contains intentionally inaccurate information or that is posted with the intent of misleading others.

LRA reserves the right to remove Prohibited Content of which it becomes aware, but is under no obligation to do so.

In addition, you agree not to (a) use any of the Services in any manner intended to damage, disable, overburden or impair any part of any of the Services or the computer equipment or network(s) connected to any of the Services or to disrupt or interfere with any Programme or any other user's use and enjoyment of any of the Services; (b) attempt to gain unauthorised access to any of the Services, other accounts, computer equipment or networks connected to any of the Services through hacking, password mining or any other means; (c) obtain or attempt to obtain any materials or information on or via any of the Services not intentionally made available through the Services; (d) copy or use any portion of any of the Services other than as expressly allowed under the Agreements; (e) use any high volume, automated, or electronic means to access any of the Services (including without limitation robots, spiders or scripts); (f) frame any of the Services, place pop-up windows over its pages, or otherwise affect the display of its pages; or (g) force headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through any of the Services.

If you participate in any Programme, you agree to complete all work, including any exams, associated with each Programme in which you may be enrolled with your own, original work and only your own, original work, and you agree not to engage in any activity that would dishonestly improve your results, or improve or hurt the results of others. In addition, unless otherwise stated in the respective Programme, you agree that any exams, quizzes or questions provided in connection with each Programme are for your individual use only. Copying, capturing, transmitting or providing all or any part of the exams, quizzes or questions to any other person infringes LRA's rights and is strictly prohibited. LRA reserves the right to pursue any and all legal remedies against you if you violate this Agreement.

4. User Accounts and User Registration

In order to participate in most Services, you must register for a personal account on the relevant Service (a “User Account”) by providing an email address and a password for your User Account, as well as any additional information required herein or on the relevant Service. If a virtual classroom programme is offered by LRA, participants in the virtual classroom programme may not be required to register for a User Account. Instead, LRA may choose to provide such participants with separate credentials necessary to register for and access the programme (a “Login Credential”). You agree that you will never divulge or share access or access information to your User Account or Login Credential with any third party for any reason. You also agree that you will create, use, and/or access only one User Account or Login Credential, and that you will not access the Services using any User Account or Login Credential other than your own. You agree to notify us immediately upon becoming aware of or suspecting any unauthorised use of your User Account or Login Credential. We will not be responsible for any loss or damage arising from unauthorised access to your User Account or Login Credential.

In registering for a User Account or obtaining a Login Credential, or completing an application and registering for a Programme, you may be prompted or required to enter additional information, including but not limited to your name and location. Additional information may be required to confirm your identity, and different or additional information may be required depending on your use of the Services or enrolment in Programmes. You warrant that all such information provided by you is accurate, current, complete, and complies with your obligations under the Agreements. You also agree to maintain and update such information to keep it accurate, current and complete. You acknowledge that if any such information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of any or all of the Services, in our sole discretion.

If you are admitted to a LRA Programme, or as part of your registration, you may be required to submit a headshot photo of yourself (via webcam or such other method as LRA may require). You may also be subject to spontaneous identity verification checks throughout the applicable Programme. The authentication of your identity may be performed by a LRA third-party service provider.

5. Licence Grant to You; LRA's Intellectual Property Rights

In consideration for your agreement to these Terms of Use, LRA grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Services solely in accordance with the Agreements. LRA may make LRA Content (as defined below) available to you through the Programmes or otherwise via the Services. You may obtain and use LRA Content only for your own personal, non-commercial use in connection with the Services and participating in Programmes. You may only copy and modify LRA Content as necessary for your own personal, non-commercial use. You may not transfer, retransmit, distribute, publish, commercially exploit or create derivative works of LRA Content. You may not reverse-engineer, decompile, disassemble or otherwise access the source code for any software that may be used to operate any of the Services. Notwithstanding the foregoing, certain reference documents, digital textbooks, articles and other information on the Services may be made available to you with the permission of third parties, and use of that third party material may be subject to certain rules and conditions, which we will post along with the material or otherwise inform you about. You agree to abide by all such rules and conditions.

“LRA Content” means all content or other material, in whole or in part, available through the Programmes or otherwise via the Services, including but not limited to lectures, speeches, discussions, comments, video lessons, quizzes, tests, presentation materials, homework assignments, programmes, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files. All LRA Content is the property of LRA and/or its affiliates or licensors and is protected by copyright, database rights, patent and/or other proprietary intellectual property rights under the laws of the United Kingdom and other applicable jurisdictions.

LRA logos, trademarks and service marks that may appear in the Services ("Marks") are the property of LRA and are protected under the laws of the United Kingdom and/or foreign laws. All other trademarks, service marks and logos used in the Services, with or without attribution, are the trademarks, service marks or logos of their respective owners. LRA and/or its affiliates and licensors reserve all rights not expressly granted herein to the Programmes, Services, LRA Content, and Marks.

Protecting LRA Content, the Study Studio and the LRA AI. Your licence is personal to you. You must not, and must not permit anyone else to: share, sell, sub-licence, resell or transfer your account, Login Credential or access; record, screen-capture, download, scrape or harvest (including by any automated or AI means) any part of the Study Studio, LRA Content, AI outputs, live sessions or mentor sessions; remove or obscure any notice, watermark or identifier; or use LRA Content, the Study Studio or any AI output to build, train, fine-tune, evaluate or improve any competing product, dataset or model, or to provide a similar service to others. You must not attempt to extract, reconstruct or reverse-engineer the LRA AI, its system instructions or the proprietary ESG knowledge base, nor probe, bypass, overload or interfere with the security, access controls or rate limits of the Services. We may apply per-account, per-session and identifying watermarks to detect misuse. Breach of this section is a material breach: we may suspend or terminate your access immediately and without refund, and pursue all available remedies, including injunctive relief (which you agree may be granted without the need for us to post security) and recovery of our reasonable costs.

6. User Submissions

The Services may provide you with the ability to upload or otherwise provide certain User Content. With respect to User Content you submit or otherwise make available in connection with your use of the Services, and subject to the LRA Privacy Policy, you grant LRA a fully transferable, worldwide, perpetual, royalty-free and non-exclusive licence to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such User Content, in any manner or medium now known or later developed, and to authorise others to do any of the foregoing. You expressly acknowledge that your User Content may be visible to others and may include Personally Identifiable Information, as defined in the LRA Privacy Policy. To the extent that you provide User Content, you represent, warrant to LRA and agree that (a) you have all necessary rights to provide and use such User Content and permit LRA to use such User Content as provided above; (b) as between you and LRA, you shall be responsible for the payment of any third party fees related to the provision and use of such User Content; and (c) such User Content does not and will not infringe or misappropriate any third party rights.

In connection with your participation in a Programme, you may have the ability to access or download User Content of other users taking the Programme and other users may have the ability to access or download your User Content. While LRA requires all users to comply with these Terms of Use and the LRA Privacy Policy in providing User Content, LRA cannot guarantee such compliance or that any such User Content will be free of Prohibited Content, viruses, worms, back doors, Trojan horses or other harmful contaminants. LRA disclaims any responsibility or liability relating to your access or download of such User Content.

The Services may also provide you with ability to upload or send information to LRA regarding the Services (“Feedback”). By submitting Feedback, you hereby grant LRA an irrevocable licence to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such Feedback, in any manner or medium now known or later developed, and to authorise others to do the foregoing.

You acknowledge that we may screen User Content, and that we shall have the right (but not the obligation), in our sole discretion, to remove any User Content without any liability to you. Without limiting the foregoing, we have the right to remove any User Content that violates the Agreements or is otherwise objectionable in our sole and absolute discretion. You agree and acknowledge that we may preserve User Content and may disclose User Content if required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms of Use, respond to claims that any User Content violates the rights of third parties, or protect our rights, property or personal safety or that of our Users and the public.

7. Payment

Unless otherwise expressly agreed in writing by LRA, full payment for participation in a Programme is required at the time of registration. Specific payment requirements and related terms may be provided to you at the time of registration on the applicable Programme-specific web page or otherwise on the applicable Service.

If you have been given access to the Study Studio or other digital content and you initiate a chargeback, payment dispute or reversal with your bank or card provider instead of first contacting us under section 8, you are in breach of these Terms. We may suspend or terminate your access pending resolution and recover the disputed amount, together with any fees and reasonable costs we incur, as a debt. This does not affect your statutory rights or any genuine claim of an unauthorised payment.

8. Cancellations and Refunds

8.1 Statutory cancellation right (UK consumers). If you are a consumer resident in the United Kingdom, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day right to cancel your enrolment for a full refund, starting from the day after your order is confirmed. To exercise this right, contact us at lra@reporting.academy within 14 days. We will refund the original purchase amount to your original payment method within 14 days of receiving your cancellation notice.

Important — digital access exception. The Study Studio is digital content delivered immediately on purchase. If at checkout you expressly request immediate access to the Study Studio and acknowledge that doing so ends your statutory right to cancel once the digital content begins to be supplied, your 14-day cancellation right terminates the moment you first enter the Study Studio. You will be asked to give that consent explicitly at checkout.

8.2 Refunds after Studio entry. Once you have entered the Study Studio (and your statutory cancellation right has therefore ended), refunds are available only at LRA's discretion. We will consider individual circumstances on request — please contact us at lra@reporting.academy. If you are found to be in violation of the Agreements or any other LRA or Programme-specific policy, no refund will be issued.

8.3 1:1 Expert Mentorship — mentor availability and engagement window. Where a Programme is purchased on the 1:1 Expert Mentorship route, mentor sessions are subject to mentor availability. You are entitled to begin and complete your mentor engagement within six (6) months of purchase. If a senior LRA mentor cannot be assigned and your mentor kickoff session cannot be scheduled within a reasonable period (typically four weeks) after purchase, the mentorship component of the fee will be refunded on a pro-rata basis on request, while your Study Studio access continues for the remainder of its 12-month term. Mentorship sessions not commenced within the 6-month engagement window will lapse and are not refundable, unless an extension has been agreed in writing.

8.4 Live Cohort — if a cohort does not run. If a Live Cohort intake does not take place for any reason, you may either (a) receive a full refund of the Live Cohort layer of your fee, or (b) carry your enrolment forward to the next scheduled intake at no additional charge. Your Study Studio access continues unaffected in either case.

8.5 Instalment plans. Where payment has been arranged in instalments, the rules above apply pro-rata to the amount actually paid at the time of cancellation or refund request.

8.6 Sponsored and corporate enrolments. If your participation in a Programme is being sponsored by your employer, Home Institution or another organisation, the terms and conditions of LRA's agreement with that organisation govern payment and refunds to the extent they differ from this section. For Corporate Programmes, refund terms are governed by the relevant Corporate Programme agreement. See our Corporate Programme Terms.

8.7 Postponement. As an alternative to a refund, you may request that your Studio access be postponed or extended. Postponement requests are reviewed individually and are usually granted where the request is made in good time. Contact us at lra@reporting.academy to discuss your situation before opening a refund case.

8.8 Events beyond our control (force majeure). We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control — including platform or infrastructure outages, failure of third-party providers, illness or unavailability of a mentor, strikes, epidemic or pandemic, fire, flood, war, civil unrest, or acts of government. Where such an event prevents a Live Cohort or mentor session from taking place, sections 8.3 and 8.4 apply (reschedule, roll forward, or a pro-rata refund of the affected layer).

8.9 Discretionary refunds and refund abuse. Any refund we make outside your statutory rights is offered as a goodwill gesture and is not an admission of fault or liability. Once a certificate has been issued for a Programme, the fee for that Programme is non-refundable. We may decline a refund, and may decline to enrol you in future, where we reasonably believe our refund or cancellation process is being abused — for example, repeated refund requests, requests made after substantial use of the content, or a refund sought while you continue to use materials already obtained.

9. Termination of Services

You agree that LRA, in its sole discretion, may terminate your use of any or all of the Services or your participation in any Programme, for any reason or no reason, and that LRA shall not have any liability to you for any such action; provided, however, that if LRA terminates your participation in a Programme other than for cause (including, without limitation, your failure to comply with any term of the Agreements), you will receive a pro-rata refund of any fees you paid in connection with the Programme. Without limiting any of LRA's other rights or remedies, it is LRA's policy to terminate in appropriate circumstances users of the Services who are repeat copyright infringers. LRA will not be required to provide you any service or engage in any activity (including but not limited to providing you Programmes and/or credentials or acknowledgements relating to same) if LRA believes that the service or activity may violate any applicable law or regulation. You further acknowledge that for the purpose of any Programme your sole relationship with LRA is as defined in the Agreements. You agree that LRA has the right to cancel, delay, reschedule, or alter the format of any Programme at any time. If you no longer wish to participate in any Programme or use any of the Services, you may terminate your participation upon notice to LRA. The rights granted to you hereunder will terminate upon any termination of your right to use the Services or your participation in a Programme, but the other provisions of the Agreements will survive any such termination.

In addition, we may suspend or restrict your access to the Services immediately, with or without notice, where we reasonably believe that you are in breach of the Agreements, that your account is being shared or otherwise misused, that a payment has failed, been reversed or charged back, or that suspension is necessary to protect the Services, other users or LRA. Suspension does not entitle you to a refund where it results from your breach or non-payment.

10. Links

The Services may include hyperlinks to websites or applications maintained or controlled by others. LRA is not responsible for and does not routinely screen, approve, review or endorse the contents or use of any of the products or services that may be offered at these websites or applications. If you decide to access linked third-party websites or applications, you do so at your own risk.

11. Eligibility

Account registration and participation in any Programme or other Service is generally restricted to those individuals 18 years of age or older who are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties herein. Individuals under 18 years of age but 13 years of age or older may be able to register for an account and participate in certain Programmes or Services in limited instances in our discretion. In those cases, we may have additional requirements for registration or access, including, for example, approval of a parent or other authorised person. By registering for or participating in a Programme or Service, you hereby represent that (i) you are 18 years of age or older and have the authority and legal capacity to enter into the Agreements, or (ii) you are 13 years of age or older, you are only registering for or accessing a Programme or Service that we have expressly allowed people between 13 and 18 years of age to register for or access, and all additional requirements (such as parental approval) that we have established for registration or access by such people have been met. No one under the age of 13 years may participate in any Programme or download or access any Service. In addition, those who wish to register and participate in any Programme or other Service must meet any other minimum requirements set forth in the Agreements. Programmes may have additional eligibility or admission requirements, as specified on the applicable Programme section of the Services. If you do not qualify or do not agree to these terms, you may not use the Services. LRA reserves the right to deny admission to any applicant in its discretion.

12. Choice of Law; Dispute Resolution

You agree that the Agreements and any claim or dispute arising out of or relating to the Agreements, any Programme or other Service, or any content obtained from or through any of the Services shall be governed by the laws of England and Wales, excluding its conflicts of law. Any dispute arising out of or in connection with the Agreements or its performance shall be attempted to be settled by means of negotiations between the parties. The relevant written request by one of the Parties of this Agreement shall be the ground for starting the negotiations. You agree that all such claims and disputes will be heard and resolved exclusively in the relevant courts of the United Kingdom under the applicable law. You consent to the personal jurisdiction of those courts over you for this purpose, and you waive and agree not to assert any objection to such proceedings in those courts (including any defence or objection of lack of proper jurisdiction or venue or inconvenience of forum). Nothing in this section deprives you, if you are a consumer, of the protection of the mandatory provisions of the law of your country of habitual residence, including any right you may have to bring proceedings in the courts of that country.

13. Disclaimers of Warranty; Limitations of Liability

Rights and liabilities that cannot be excluded. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded under the law of England and Wales. If you are a consumer, you also have statutory rights in relation to Programmes and digital content — including that they be as described, fit for purpose and of satisfactory quality under the Consumer Rights Act 2015 — and nothing in these Terms affects those statutory rights. The disclaimers and limitations in this section apply only so far as the law allows and are subject to this paragraph.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL PROGRAMMES AND SERVICES (AS DEFINED AT THE OUTSET OF THESE TERMS OF USE) AND ANY RELATED INFORMATION OR PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE), INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. LRA DOES NOT WARRANT THAT ANY SERVICE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE ANY SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, LRA DOES NOT WARRANT THAT (A) THE PROGRAMMES OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PROGRAMMES OR SERVICES WILL NOT EXPERIENCE OUTAGES OR OTHERWISE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (C) THE PROGRAMMES, SERVICES OR INFORMATION OBTAINED THROUGH OR FROM THE PROGRAMMES OR SERVICES WILL BE ACCURATE, COMPLETE, CURRENT, ERROR-FREE, SECURE OR RELIABLE, OR (D) ANY DEFECTS IN OR ON THE PROGRAMMES OR SERVICES WILL BE CORRECTED. LRA MAKES NO REPRESENTATION REGARDING YOUR ABILITY TO TRANSMIT AND RECEIVE INFORMATION FROM OR THROUGH THE SERVICES, AND YOU AGREE AND ACKNOWLEDGE THAT YOUR ABILITY TO ACCESS THE PROGRAMMES AND SERVICES MAY BE IMPAIRED. EXCEPT INSOFAR AS THE FOLLOWING LIMITATION MAY BE PROHIBITED BY APPLICABLE LAW, LRA SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR EARNING POWER, LOSS OF DATA, LOSSES DUE TO ERRORS OR INTERRUPTION IN AVAILABILITY OF ANY SERVICES, UNAVAILABILITY OF ANY PROGRAMME, SERVER OR COMMUNICATIONS FACILITY, OR DAMAGES DUE TO ACTS OR OMISSIONS OF OTHERS USING ANY SERVICE OR PARTICIPATING IN A PROGRAMME), ARISING OUT OF OR RELATING TO THE AGREEMENTS, THE SERVICES OR THE PROGRAMMES, INCLUDING WITHOUT LIMITATION YOUR AND OTHERS' USE OF OR INABILITY TO USE ANY SERVICE, OR YOUR PARTICIPATION IN ANY PROGRAMME, OR YOUR SUBMISSION OR USE OF USER CONTENT, OR OTHERS’ USE OF YOUR USER CONTENT, OR YOUR INTERACTION WITH OTHER PROGRAMME PARTICIPANTS (WHETHER ONLINE OR IN PERSON), OR YOUR RELIANCE UPON INFORMATION OBTAINED FROM OR THROUGH ANY PROGRAMME OR SERVICE, WHETHER BASED IN CONTRACT, TORT, STATUTORY OR OTHER LAW. LRA'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THE AGREEMENTS, THE SERVICES OR THE PROGRAMMES (INCLUDING, WITHOUT LIMITATION, IN THE WAYS DESCRIBED IN THE PRECEDING SENTENCE), WHETHER BASED IN CONTRACT, TORT, STATUTORY OR OTHER LAW, WILL NOT EXCEED THE GREATER OF (1) THE TOTAL AMOUNT OF FEES RECEIVED BY LRA FROM YOU OR ON YOUR BEHALF FOR OR IN CONNECTION WITH THE SERVICES AND ANY PROGRAMMES IN ANY TWELVE MONTH PERIOD OR (2) UK £100. THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHETHER OR NOT LRA HAS BEEN NEGLIGENT OR OTHERWISE AT FAULT.

YOU ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND LRA, AND THAT THESE LIMITATIONS ARE ESSENTIAL TO LRA'S WILLINGNESS TO MAKE THE SERVICE AND PROGRAMMES AVAILABLE TO YOU. EACH OF THESE DISCLAIMERS AND LIMITATIONS IS INTENDED TO BE SEPARATELY ENFORCEABLE, REGARDLESS OF WHETHER ANY OTHER REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

FOR PURPOSES OF THE FOREGOING DISCLAIMERS AND LIMITATIONS, AS WELL AS THE INDEMNITY IN SECTION 14 BELOW, “LRA” INCLUDES ANY CORPORATE BODY AND FELLOWS OF LONDON REPORTING ACADEMY LIMITED AND ITS AFFILIATES, THE MEMBERS OF ITS GOVERNING BOARDS, AND ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AND REPRESENTATIVES.

CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THE LAWS OR REGULATIONS OF THESE JURISDICTIONS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

14. Indemnity

You agree to indemnify and hold harmless LRA (as defined for this purpose in Section 13 above) from any and all claims, liabilities, damages, losses and expenses, including reasonable legal fees and costs, relating to or arising out of (a) your use or attempted use of any of the Programmes or other Services in violation of the Agreements; (b) your violation of any law or rights of any third party; or (c) information or content that you post or otherwise make available through any Programme or otherwise via any of the Services, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

15. Release and Waiver

For certain Programmes, you may be required to take one or more exams at a designated test centre (each, a “test centre”). A test centre may be operated by third parties and not by LRA. Going to and using a test centre may involve risks not found in study conducted solely online. You are responsible for making your own investigation of those risks and assuming them knowingly and willingly.

You agree, on behalf of yourself and your family, heirs and personal representative(s), that your only recourse if you are injured or otherwise suffer harm in connection with taking exams at the Sites, those working for or in concert with such Sites, or third parties not described in the following sentence. To the maximum extent permitted by law, you hereby release, hold harmless and agree to indemnify LRA, its officers, governing board members, employees, agents and representatives, from and against any present or future claims, losses, liabilities, costs and expenses for injury to person or property, and any other damage, which you may suffer, or for which you may be liable to any other person, related to your taking exams at Sites, resulting from any cause, including but not limited to negligence on your part or on the part of any of the released parties.

16. Copyright Policy

Please note that course materials provided to participants are for their use only during the duration of the programme, and participants are expected to comply at all times with the applicable copyright law. Copyright owners who believe their material has been infringed on any of the Services should contact LRA.

17. Integration

These Terms of Use, the LRA Privacy Policy, together constitute the entire agreement between you and LRA with respect to your use of the Services, superseding any prior agreements between you and LRA regarding your use of any of the Services. Some terms applicable to your registration for LRA or your enrolment or participation in Programmes may be provided to you at the time of registration or access or on Programme-specific web pages. These additional terms may include, among other things, terms relating to the act of registering, specific fees or Programme requirements. Your registration, enrolment or participation also shall be subject to your agreement and compliance with those additional terms.

You agree that, in entering into the Agreements, you have not relied on any statement, representation or assurance that is not expressly set out in the Agreements; this does not limit any liability for fraud or fraudulent misrepresentation. Where the Agreements are translated into another language, the English-language version prevails in the event of any conflict or ambiguity.

18. Waiver

The failure of LRA to exercise or enforce any right or provision of the Agreements shall not constitute a waiver of such right or provision. If any provision of the Agreements is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, to the extent that may lawfully be done, and the other provisions of these Terms of Use shall remain in full force and effect.

19. Assignment

LRA may freely transfer or assign any portion of its rights or delegate its obligations under the Agreements. You may not transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under the Agreements without the prior written consent of LRA, and any attempted such transfer or assignment shall be void and of no effect.

20. How to Contact Us

London Reporting Academy Limited is a company registered in England and Wales under company number 14632379. For enrolment, payment and cancellation matters, contact lra@reporting.academy. For privacy, data-protection and other legal enquiries, contact legalenquiry@reporting.academy. Our registered office is at 85 Great Portland Street, First Floor, London, England, W1W 7LT.

21. Certificates, Credentials and Outcomes

LRA certificates and route recognition lines evidence completion of an LRA Programme. They are not a statutory or regulated qualification, a licence to practise, or an accreditation by any government or professional body, and any reference to a third-party standard (for example GRI) describes the subject matter of the Programme, not an endorsement of you by that body. We may withhold, suspend or revoke a certificate where it was obtained through breach of the Agreements, academic dishonesty, impersonation, or a payment that is later reversed. We do not guarantee any particular learning outcome, examination result, third-party certification, employment, promotion or other career outcome, and nothing on the Services is a promise of such a result.

22. General

Nothing in the Agreements creates any partnership, agency, joint venture or employment relationship between you and LRA. A person who is not a party to the Agreements has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their terms, except that the persons and entities included in the definition of "LRA" may enforce the disclaimer, limitation of liability, indemnity and release provisions. If you are not a consumer, any claim arising out of or relating to the Agreements, the Services or the Programmes must be brought within twelve (12) months after the event giving rise to it, failing which it is permanently barred to the fullest extent permitted by law; this time limit does not apply to consumers. The provisions of the Agreements that by their nature should survive termination — including sections 5, 6, 8, 13, 14, 15, 21 and 22 — will survive.