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Assistance Desk
Your questions live in one thread — with a human at the end of it.
The AI assistant is available wherever learning happens — lessons, selected text, notes, quizzes, open questions. But unlike a chatbot, your questions don't disappear into isolated sessions. They're collected inside the Assistance Desk, so you can revisit a topic, continue the same thread, and see how your understanding moved from first question to clearer judgment. When AI judgment isn't enough, the same thread escalates to a human. On Guided Flex, the LRA support team — experienced ESG professionals — provides practical, timely replies through the platform. On 1:1 Expert Mentorship, Live Cohort and Corporate, you get the same async backstop, plus scheduled live time with Dr. Ross Kurinko, a senior LRA mentor, the cohort mentors or your corporate trainer.
What you get
A learning trail, not a chat history — and a human backstop for the moments AI judgment isn't enough: board-grade wording, audit pressure, or a disclosure decision the AI can't sign off on alone.