Disclosure focus
Security personnel can include employees of the organization and employees of third-party organizations providing security services. GRI recommends using the total number of both groups to calculate the percentage and stating whether third-party personnel are included in the calculation.
The organization must also state whether its training requirements apply to third-party organizations providing security personnel.
Generic human rights, compliance, cybersecurity, health and safety or workplace-conduct training does not automatically qualify. The training must address the organization’s human rights policy or relevant procedures and their application to security.
The disclosure does not require separate percentages by site, country or security provider. Such breakdowns can be presented where useful.
This LRA educational guidance supports disclosure preparation. For the exact requirements, always refer to the official Global Reporting Initiative source.
Prepare
What to collect before drafting
Tick each field as the evidence lands. Owners are the teams that usually hold the source files.
-
Security-personnel population
Security / ProcurementAll individuals meeting the GRI definition, separated into organizational employees and third-party personnel.
Evidence Security rosters, service-provider rosters, role descriptions and contracts.
Watch for The published response for security-personnel population is incomplete or does not match the supporting records.
-
Qualifying training definition
Human Rights / Security / LearningThe policy or procedure covered and how the training applies it to security work.
Evidence Course materials, agenda, module description and version history.
Watch for The published response for qualifying training definition is incomplete or does not match the supporting records.
-
Trained personnel
Learning / SecurityNumber of individuals who received qualifying formal training.
Evidence LMS records, attendance registers, provider records and completion evidence.
Watch for The published response for trained personnel is incomplete or does not match the supporting records.
-
Total personnel
Security / ProcurementTotal security personnel used as the denominator.
Evidence Reconciled internal and third-party personnel rosters.
Watch for The published response for total personnel is incomplete or does not match the supporting records.
-
Percentage trained
Sustainability ReportingTrained personnel divided by the total calculation population.
Evidence Calculation workbook and review evidence.
Watch for The published response for percentage trained is incomplete or does not match the supporting records.
-
Third-party training requirement
Procurement / Security / LegalWhether training requirements apply to third-party security providers.
Evidence Contracts, procurement requirements, policies and provider instructions.
Watch for The published response for third-party training requirement is incomplete or does not match the supporting records.
-
Third-party inclusion in calculation
Sustainability ReportingWhether third-party employees are included in the percentage.
Evidence Calculation methodology and reconciliation.
Watch for The published response for third-party inclusion in calculation is incomplete or does not match the supporting records.
-
Methodology and exceptions
Sustainability ReportingReporting basis, starters, leavers, missing records and reasons for omission.
Evidence Methodology note and exception log.
Watch for The published response for methodology and exceptions is incomplete or does not match the supporting records.
Before you start
- Which roles meet the GRI definition of security personnel?
- Does the population include personnel employed by the organization and by third-party security providers?
- What reporting-date or reporting-period basis is used for the calculation?
- What is the total number of security personnel in the calculation population?
- How many received qualifying formal training?
- Does the training cover the organization’s human rights policies or specific procedures?
- Does it explain their application to security?
- Is the training dedicated to human rights or included as a module within broader training?
- Do the training requirements apply to third-party organizations providing security personnel?
- Are third-party personnel included in the percentage calculation?
- Are generic EHS, Code of Conduct, POSH or cybersecurity courses being incorrectly counted?
- Can the numerator and denominator be traced to personnel and training records?
- Are repeat course attendances excluded from the individual headcount?
- Are starters, leavers and transfers treated consistently?
How to prepare it
Request the data
Request the disclosure evidence
Translate the disclosure into an internal business question — then adapt it to your organisation's own language.
Please provide the GRI 410-1 data for [reporting period]. Include: each security role included and its relationship to the GRI definition; the number of security personnel employed by the organization; the number supplied by third-party organizations; the total security-personnel population; the number who received qualifying formal training; the resulting percentage; the human rights policy or specific procedure covered; evidence that the training addressed its application to security; whether training requirements apply to third-party security providers; whether third-party personnel are included in the percentage; and any missing records or exclusions.
Use the organisation's own role and document names, but preserve the defined GRI terms and the scope described above.
Better request
Please provide the GRI 410-1 data for [reporting period]. Include: each security role included and its relationship to the GRI definition; the number of security personnel employed by the organization; the number supplied by third-party organizations; the total security-personnel population; the number who received qualifying formal training; the resulting percentage; the human rights policy or specific procedure covered; evidence that the training addressed its application to security; whether training requirements apply to third-party security providers; whether third-party personnel are included in the percentage; and any missing records or exclusions.
Draft your disclosure
Notes that turn data into a disclosure
LRA training templates — adapt them to your organisation, and check the official source before sign-off.
Method note
Security personnel include individuals performing guarding, crowd-control, loss-prevention or escort duties. The percentage is calculated as the number who received qualifying formal training divided by the total security-personnel population. [Third-party personnel are / are not] included in the calculation.
Context note
Keep mandatory GRI Requirements, GRI recommendations and additional LRA preparation controls clearly distinguished. Apply a GRI 1 reason for omission where required information cannot be reported.
Download Centre
Preparation tools & forms
Download preparation tools for GRI 410-1 with free verified email access for 24 hours. Source-report links remain public.
Check
For each claim, check the evidence
We identified security personnel using the GRI definition.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Cybersecurity and general information-security employees were not included solely because their titles contain the word “security”.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The personnel population includes organizational employees and identified third-party security personnel.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
We documented whether third-party personnel are included in the percentage calculation.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The denominator consists of individual security personnel rather than providers, contracts or training events.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The numerator includes only individuals who received qualifying formal training.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Repeat training attendances were not double counted.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The training covered the organization’s human rights policy or specific procedures.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The training addressed their application to security.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Generic EHS, cybersecurity, POSH or Code of Conduct training was not counted without confirming that it met the GRI content test.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Online and classroom training were treated consistently where both met the content and evidence criteria.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The numerator and denominator use the same reporting basis.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Starters, leavers and transfers were treated consistently.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
We stated whether training requirements apply to third-party organizations providing security personnel.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
We did not confuse applicability of training requirements with actual completion by all third-party personnel.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
The published percentage can be recalculated from the source records.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Underlying counts are retained even where they are not published.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Missing information is addressed transparently and through an applicable reason for omission where necessary.
Risk The published response does not support this human-reviewed assurance check.
Evidence to check Trace the statement to current approved records and the official IFRS source.
Evidence pack to prepare
Common reporting gaps
- The percentage is missing.
- Only the number trained is reported.
- The denominator is unclear.
- The percentage covers only direct employees without explaining third-party treatment.
- The report states that contractors are trained but does not answer whether training requirements apply to their organizations.
- The report answers the third-party yes/no requirement but does not provide the percentage.
- Third-party organizations are counted instead of individual personnel.
- Cybersecurity staff are included as security personnel.
- Reception or front-of-house personnel are included without meeting the security-personnel definition.
- Loss-prevention or escort personnel are omitted despite meeting the definition.
- Generic human rights training is counted without application to security.
- EHS, POSH, cybersecurity or Code of Conduct training is treated automatically as qualifying training.
- The report states that training was offered but not how many personnel received it.
- Personnel scheduled for future training are counted as trained.
- Training events or hours are counted instead of individuals.
- Repeat course attendances cause double counting.
- The numerator and denominator use different dates or populations.
- Separate internal and contractor percentages are presented without a clear overall calculation basis.
- A provider’s general certification is used without personnel-level evidence.
- The disclosure states that training requirements apply to contractors but provides no contractual or policy evidence.
- The published percentage cannot be reproduced from the underlying records.
Examples
How it reads on the page
Synthetic, written by LRA — not from a company report, not text from any standard.
Illustrative synthetic example — Utilities
The Group employed 200 security personnel directly and used 24 personnel supplied by three third-party security providers.
Of the total 224 security personnel, 208 received formal training in the Group’s Human Rights Policy and its application to access control, searches, use of force and incident response.
The percentage trained was therefore 92.9%.
The training requirements also applied to all three third-party security providers, and their personnel were included in the calculation.
Food manufacturing
Synthetic LRA illustration. Replace every figure and fact with the reporting organisation's evidence.
Illustrative synthetic example — Food manufacturing
The organization had 60 directly employed security personnel and 20 contracted security personnel.
Fifty-seven direct employees and 18 contracted personnel received qualifying training, resulting in 75 trained personnel out of a total population of 80.
The percentage trained was 93.8%.
Training requirements applied to the contracted security provider, and its personnel were included in the percentage.
Synthetic LRA illustration. Replace every figure and fact with the reporting organisation's evidence.
Real reports
How 3 companies report it
Examples of full and partial reporting practice. These are evidence-led reviews, not exact disclosure templates to copy.
Companhia Paranaense de Energia - COPEL
Review finding
Firstsource Solutions Limited provides substantive information relevant to GRI 410-1 in its ESG Report FY 2024–25.
Report evidence
The report states that:
- all security personnel are employed through third-party vendors
- 89.27% of its security workforce received training
- the training covered environmental health and safety, prevention of sexual harassment and the Code of Conduct
View full reviewHide full review
Assessment
This means the current card is incorrect in describing the reported percentage as a generic security topic value and then discussing cybersecurity training and cybersecurity effectiveness.
LRA review note
The revised assessment should:
- use the human-rights and security-personnel disclosure on page 132 as the substantive evidence
- recognise the reported 89.27% value
- recognise that the security population consists of third-party personnel
- remove references to cybersecurity threats, privacy training and cybersecurity performance
- assess whether the reported course content sufficiently demonstrates training in the organization’s human rights policies or procedures and their application to security
- assess whether the denominator represents the complete third-party security-personnel population
Assessment
Classify the report as substantial but potentially partial practice if application of the training content to security is not made sufficiently explicit.
Bottom line
The official Firstsource ESG page links the FY 2024–25 report, and the report states that 89.27% of its security workforce received training.
Firstsource Solutions Limited
Review finding
Sumitomo Forestry’s current card incorrectly claims that page 536 contains a specific percentage of security personnel trained in human rights policies or procedures.
View full reviewHide full review
Disclosure gap
Page 536 belongs to the report’s GRI Content Index. The GRI 410-1 row provides broad ISO 26000 references but does not provide a substantive percentage or a clear answer on third-party security training requirements.
LRA review note
The card should:
- remove the claim that a specific percentage is disclosed
- remove fire-prevention management procedures because they do not evidence GRI 410-1
- remove personal-information-management discussion because it is unrelated
- distinguish content-index mapping from substantive disclosure
- identify whether any separate substantive section provides the required percentage
- identify whether training requirements apply to third-party security providers
Assessment
Unless additional substantive evidence is found, classify the report as not substantively reported or index reference without the required datapoints.
Bottom line
Sumitomo Forestry’s public GRI index maps GRI 410-1 to broad human-rights sections, while the PDF page cited by the current card is itself part of the content index rather than a percentage disclosure.
Sumitomo Forestry Co., Ltd.
Review finding
COPEL’s current card does not provide sufficient evidence that GRI 410-1(a) is reported.
View full reviewHide full review
Assessment
The reference to 434 whistleblowing reports on page 97 is unrelated to the percentage of security personnel trained in human rights policies or procedures.
Disclosure gap
The reported statement concerning communication to contracted companies may be relevant to whether requirements or information are extended to contractors, but it does not establish:
- the percentage of security personnel trained
- the numerator and denominator
- whether the training addressed application to security
- whether third-party personnel were included in the calculation
LRA review note
The card should:
- remove the whistleblowing information
- identify the substantive training disclosure rather than relying on an index reference
- assess GRI 410-1(a) and 410-1(b) separately
- classify the report as partial or requiring substantive reassessment unless a qualifying percentage is located
Bottom line
The current card relies partly on whistleblowing information and acknowledges that no clear percentage is presented.
Ask the Knowledge Hub AI Assistant about this disclosure
Get practical answers for your reporting context.
Check your text
Paste one or two paragraphs. The fragment is used for this check only and is not stored in your conversation.
Peer comparison uses examples on this card, not prevalence in the report corpus.
Advice, not assurance
Framework references
Relevant GRI requirements and related disclosures
GRI
GRI 410-1
within GRI 410: Security Practices
Related & explore
More in GRI 410 →Browse full catalogue →Search all disclosures →