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GRI Training Partner GRI 403 · Occupational Health and Safety · Disclosure GRI 403-3

Occupational health services

GRI 403-3 · mandatory · narrative disclosure

Disclosure 403-3 requires an organization to describe the functions of its occupational health services that contribute to the identification and elimination of hazards and the minimization of occupational health and safety risks.

Legal status

GRI 403: Occupational Health and Safety 2018 remains applicable and is effective for reports or other materials published on or after 1 January 2021.

Disclosure focus

The disclosure applies to all employees and to workers who are not employees but whose work and/or workplace is controlled by the organization. Reporting scope is determined by the employment relationship and the GRI control criteria, not by whether a worker currently has access to the service. Where a worker group does not have access, report the limitation rather than excluding that group.

Occupational health services have primarily preventive functions and protect workers’ health in relation to their work environment. General medical care, health insurance, employee-assistance programmes and voluntary wellbeing services do not automatically qualify as occupational health services and may instead relate to Disclosure 403-6.

The organization must explain how it ensures the quality of occupational health services. Relevant information can include professional competence, recognized qualifications and accreditations, legal compliance, clinical governance, provider reviews and effectiveness monitoring.

The organization must also explain how workers access the services in practice. Relevant information can include workplace and working-hours availability, self-referral and other referral routes, transport, information in languages understood by workers, workload adjustments and measures addressing physical or digital barriers.

GRI additionally recommends reporting how workers’ personal health-related information is kept confidential and how the organization ensures that health data or participation in occupational health services is not used for favorable or unfavorable treatment in employment or work-engagement decisions.

Coverage, utilisation and satisfaction figures can be included as voluntary supporting indicators, but they do not replace the required qualitative description.

This LRA educational guidance supports disclosure preparation. For the exact requirements, always refer to the official Global Reporting Initiative source.

Prepare

What to collect before drafting

Tick each field as the evidence lands. Owners are the teams that usually hold the source files.

  • Working table 1: Worker group

    Occupational Health and Safety / People / Sustainability Reporting

    Prepare and reconcile these columns: Worker group; Basis for inclusion under GRI; Occupational health service available; Access arrangements; Limitations.

    Evidence Approved source records, calculation files and review evidence supporting working table 1: worker group.

    Watch for The published response for working table 1: worker group is incomplete or does not match the supporting records.

  • Working table 2: Service function

    Occupational Health and Safety / People / Sustainability Reporting

    Prepare and reconcile these columns: Service function; Related hazard or risk; Contribution to hazard identification; Action supporting elimination or risk minimization; Evidence.

    Evidence Approved source records, calculation files and review evidence supporting working table 2: service function.

    Watch for The published response for working table 2: service function is incomplete or does not match the supporting records.

  • Working table 3: Element

    Occupational Health and Safety / People / Sustainability Reporting

    Prepare and reconcile these columns: Element; Arrangement; Evidence.

    Evidence Approved source records, calculation files and review evidence supporting working table 3: element.

    Watch for The published response for working table 3: element is incomplete or does not match the supporting records.

  • Working table 4: Safeguard

    Occupational Health and Safety / People / Sustainability Reporting

    Prepare and reconcile these columns: Safeguard; Arrangement.

    Evidence Approved source records, calculation files and review evidence supporting working table 4: safeguard.

    Watch for The published response for working table 4: safeguard is incomplete or does not match the supporting records.

Before you start

  • Disclosure 403-3 requires an organization to describe the functions of its occupational health services that contribute to the identification and elimination of hazards and the minimization of occupational health and safety risks.
  • Apply Disclosure 403-3 when the related topic is material and the disclosure is applicable under the relevant GRI Standard.
  • Have the supporting records and the final response been reconciled?
+ Show GRI 403-3 sub-elements (LRA working checklist)

How to prepare it

Disclosure 403-3 requires an organization to describe the functions of its occupational health services that contribute to the identification and elimination of hazards and the minimization of occupational health and safety risks.
Collect and reconcile the records for: Working table 1: Worker group; Working table 2: Service function; Working table 3: Element; Working table 4: Safeguard.
Apply Disclosure 403-3 when the related topic is material and the disclosure is applicable under the relevant GRI Standard.
Draft the response using the defined terms shown in the disclosure focus; do not substitute broader internal labels.
Review the final wording against every requirement and the supporting governance or data records before sign-off.

Request the data

Request the disclosure evidence

Translate the disclosure into an internal business question — then adapt it to your organisation's own language.

Provide the reporting-period records and reconciliations for Disclosure 403-3: Working table 1: Worker group; Working table 2: Service function; Working table 3: Element; Working table 4: Safeguard. Include scope, definitions, methods, assumptions, limitations, owners and approvals.

Use the organisation's own role and document names, but preserve the defined GRI terms and the scope described above.

Better request

Provide the reporting-period records and reconciliations for Disclosure 403-3: Working table 1: Worker group; Working table 2: Service function; Working table 3: Element; Working table 4: Safeguard. Include scope, definitions, methods, assumptions, limitations, owners and approvals.

Draft your disclosure

Notes that turn data into a disclosure

LRA training templates — adapt them to your organisation, and check the official source before sign-off.

Method note

Coverage, utilisation and satisfaction figures can be included as voluntary supporting indicators, but they do not replace the required qualitative description.

Context note

Keep mandatory GRI Requirements, GRI recommendations and additional LRA preparation controls clearly distinguished. Apply a GRI 1 reason for omission where required information cannot be reported.

Download Centre

Preparation tools & forms

Download preparation tools for GRI 403-3 with free verified email access for 24 hours. Source-report links remain public.

Free · Email access

Check

For each claim, check the evidence

  • Working table 1: Worker group is reported accurately and completely.

    Risk The response omits, misclassifies or overstates working table 1: worker group.

    Evidence to check Approved source records, calculation files and review evidence supporting working table 1: worker group.

  • Working table 2: Service function is reported accurately and completely.

    Risk The response omits, misclassifies or overstates working table 2: service function.

    Evidence to check Approved source records, calculation files and review evidence supporting working table 2: service function.

  • Working table 3: Element is reported accurately and completely.

    Risk The response omits, misclassifies or overstates working table 3: element.

    Evidence to check Approved source records, calculation files and review evidence supporting working table 3: element.

  • Working table 4: Safeguard is reported accurately and completely.

    Risk The response omits, misclassifies or overstates working table 4: safeguard.

    Evidence to check Approved source records, calculation files and review evidence supporting working table 4: safeguard.

Evidence pack to prepare

Common reporting gaps

  • Using internal or approximate wording in place of the defined GRI terms.
  • Changing the required reporting population or denominator without explanation.
  • Treating GRI recommendations or LRA preparation controls as mandatory disclosure requirements.
  • Leaving a reported field unsupported by traceable source evidence and review records.
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Framework references

Relevant GRI requirements and related disclosures

GRI

GRI 403-3

within GRI 403: Occupational Health and Safety

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