Security personnel trained in human rights policies or procedures

Firstsource Solutions Limited provides substantive information relevant to GRI 410-1 in its ESG Report FY 2024–25.

The report states that:

all security personnel are employed through third-party vendors;

89.27% of its security workforce received training; and

the training covered environmental health and safety, prevention of sexual harassment and the Code of Conduct.

This means the current card is incorrect in describing the reported percentage as a generic security topic value and then discussing cybersecurity training and cybersecurity effectiveness.

The revised assessment should:

use the human-rights and security-personnel disclosure on page 132 as the substantive evidence;

recognise the reported 89.27% value;

recognise that the security population consists of third-party personnel;

remove references to cybersecurity threats, privacy training and cybersecurity performance;

assess whether the reported course content sufficiently demonstrates training in the organization’s human rights policies or procedures and their application to security; and

assess whether the denominator represents the complete third-party security-personnel population.

Classify the report as substantial but potentially partial practice if application of the training content to security is not made sufficiently explicit.

The official Firstsource ESG page links the FY 2024–25 report, and the report states that 89.27% of its security workforce received training.

Sumitomo Forestry’s current card incorrectly claims that page 536 contains a specific percentage of security personnel trained in human rights policies or procedures.

Page 536 belongs to the report’s GRI Content Index. The GRI 410-1 row provides broad ISO 26000 references but does not provide a substantive percentage or a clear answer on third-party security training requirements.

The card should:

remove the claim that a specific percentage is disclosed;

remove fire-prevention management procedures because they do not evidence GRI 410-1;

remove personal-information-management discussion because it is unrelated;

distinguish content-index mapping from substantive disclosure;

identify whether any separate substantive section provides the required percentage; and

identify whether training requirements apply to third-party security providers.

Unless additional substantive evidence is found, classify the report as not substantively reported or index reference without the required datapoints.

Sumitomo Forestry’s public GRI index maps GRI 410-1 to broad human-rights sections, while the PDF page cited by the current card is itself part of the content index rather than a percentage disclosure.

COPEL’s current card does not provide sufficient evidence that GRI 410-1(a) is reported.

The reference to 434 whistleblowing reports on page 97 is unrelated to the percentage of security personnel trained in human rights policies or procedures.

The reported statement concerning communication to contracted companies may be relevant to whether requirements or information are extended to contractors, but it does not establish:

the percentage of security personnel trained;

the numerator and denominator;

whether the training addressed application to security; or

whether third-party personnel were included in the calculation.

The card should:

remove the whistleblowing information;

identify the substantive training disclosure rather than relying on an index reference;

assess GRI 410-1(a) and 410-1(b) separately; and

classify the report as partial or requiring substantive reassessment unless a qualifying percentage is located.

The current card relies partly on whistleblowing information and acknowledges that no clear percentage is presented.