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Materiality Navigator·Hotels, Restaurants, Leisure and Tourism Services

Which topics should you investigate first?

Choose a business model to see the candidate sustainability topics most likely to need investigation, and why. Then refine the shortlist, work through each topic and record a preliminary screening decision.

This is an industry-informed hypothesis. Your task is to test it against the organisation's impacts, dependencies, risks, opportunities and stakeholder evidence. Industry relevance does not make a topic material.

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Step 1 Choose the business model you are screening

Candidate topics — Hotels, Restaurants, Leisure and Tourism Services

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Reduction of energy use and greenhouse gas emissions from 24-hour gaming floors, electronic gaming machines, lighting, surveillance, data systems, hotels, kitchens, laundries, HVAC plant, boilers and resort vehicle fleets.

How it shows up in this industry

Casino floors, electronic gaming terminals, odds display boards, surveillance systems, hotels, theatres, restaurants, kitchens, laundries, pools, water features, data centres and cooling systems often operate for long hours or continuously. Chillers, boilers, ventilation plant, lighting and digital infrastructure make utility costs and transition CAPEX material to resort margins.

Why it may be material

High electricity demand and direct fuel use create greenhouse gas emissions and local air emissions from boilers, kitchens and back-up generators. Energy is also a major controllable operating cost, while decarbonisation expectations can affect financing terms, refurbishment plans, convention demand and exposure to building performance or carbon regulation.

Impact pathway

  1. Potential effects may reach the atmosphere.
  2. Potential effects may reach future generations.
  3. Potential effects may reach affected communities.
  4. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  5. The source places the pathway in Own operations, Upstream.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may affect access to finance, funding terms or the cost of capital.
  4. The topic may affect insurance availability, coverage terms, premiums or claims.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on the atmosphere?
  • What is the scale, scope, likelihood and remediability of effects on future generations?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Emissions, air-quality and atmospheric-impact records linked to the topic
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Community engagement, grievance and impact records
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Conference, exhibition and group-event customers using integrated resort facilities
  • Process-map item (customers): Travel agents, tour operators and event organisers packaging casino resort visits
  • Process-map item (emerging_pressures): Energy price volatility and decarbonisation expectations for large 24-hour resorts with high cooling loads

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Energy performance and climate transition of hotel buildings and plant, including efficient heating, cooling, lighting, hot water, refrigeration, kitchen energy use, renewable electricity procurement, refrigerant management and property-level decarbonisation planning.

How it shows up in this industry

Hotels operate energy-intensive buildings with guest rooms, bathrooms, corridors, kitchens, laundries, lifts, refrigeration, pools, spas, conference areas and 24-hour hot-water and comfort requirements. Gas boilers, LPG or fuel oil systems, commercial kitchens, backup generators, chillers, heat pumps, building management systems and refurbishment cycles determine emissions exposure, energy cost and property value.

Why it may be material

Energy performance is a core issue because consumption scales with occupancy, weather, guest comfort expectations and food and beverage activity. Building energy performance rules, carbon disclosure, green finance conditions and corporate travel emissions targets can trigger capital expenditure, affect valuations and influence occupancy and average daily rate.

Impact pathway

  1. Potential effects may reach the atmosphere.
  2. Potential effects may reach affected communities.
  3. Potential effects may reach future generations.
  4. Affected stakeholder groups identified in the source include Customers / end-users, Suppliers.
  5. The source places the pathway in Own operations, Cross value chain.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may affect access to finance, funding terms or the cost of capital.
  4. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  5. The topic may affect demand, pricing, market access or product and service revenue.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on the atmosphere?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Emissions, air-quality and atmospheric-impact records linked to the topic
  • Community engagement, grievance and impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Heating, ventilation and air conditioning plant, boilers, chillers, heat pumps and building management systems
  • Process-map item (customers): Airline crew, stranded passengers and transport operators requiring block bookings
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Investor and lender scrutiny of climate transition plans, stranded building risk and green lease arrangements
  • Process-map item (emerging_pressures): Guest demand for low-carbon stays, plastic reduction, plant-rich menus and transparent sustainability claims

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.

Affected stakeholders

  • Customers / end-users
  • Suppliers

Users of the information

  • Board / management
  • Investors / creditors
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Prevention, segregation, recovery and responsible disposal of hotel waste streams, including food waste, packaging, glass, disposable amenities, used cooking oil, e-waste, mattresses, carpets, furniture and refurbishment debris.

How it shows up in this industry

Hotels generate food scraps from buffets, banquets, breakfast rooms, restaurants and room service, alongside packaging, glass, disposable toiletries, guest waste, used cooking oil, e-waste, carpets, mattresses, furniture and refurbishment debris. Housekeeping carts, waste sorting areas and contractor collections determine disposal cost, duty-of-care compliance and guest perceptions of wasteful service models.

Why it may be material

Food service, room turnover and periodic refurbishment make waste a persistent impact pathway across hotels. Food waste and single-use items translate into avoidable procurement and disposal costs, while visible waste practices influence guest reviews, brand standards and corporate travel procurement.

Impact pathway

  1. Potential effects may reach ecosystems.
  2. Potential effects may reach soil and groundwater.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach future generations.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Suppliers.
  7. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect demand, pricing, market access or product and service revenue.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Biodiversity, habitat and ecosystem-impact evidence
  • Soil and groundwater monitoring, incident and remediation records
  • Water withdrawal, discharge, quality and catchment-impact records
  • Community engagement, grievance and impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Laundry rooms, linen stores, housekeeping carts and waste sorting areas
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Guest demand for low-carbon stays, plastic reduction, plant-rich menus and transparent sustainability claims
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (external_impacts): Wastewater containing detergents, oils, food residues, pool chemicals and cleaning agents

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Suppliers

Users of the information

  • Board / management
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Water withdrawal, consumption, reuse and wastewater management in hotel operations, including guest rooms, kitchens, laundries, pools, spas, irrigation, detergents, oils, food residues and pool-chemical discharge.

How it shows up in this industry

Hotels use potable water for showers, bathrooms, kitchens, laundry, swimming pools, spas and irrigation. Wastewater may contain detergents, oils, food residues, pool chemicals and cleaning agents, with heightened exposure in dry islands, arid cities, Mediterranean resorts and other destinations where residents, agriculture and tourism infrastructure compete for limited water supplies.

Why it may be material

Water is a core issue because consumption scales with occupancy, linen change frequency, food and beverage activity and leisure amenities. In water-stressed destinations, abstraction can reduce local availability, increase community concern and lead to restrictions on pools, irrigation, laundry and guest consumption, while wastewater failures can cause fines and closure orders.

Impact pathway

  1. Potential effects may reach water bodies.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach consumers.
  5. Potential effects may reach future generations.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  5. The topic may affect demand, pricing, market access or product and service revenue.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on water bodies?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Water withdrawal, discharge, quality and catchment-impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Community engagement, grievance and impact records
  • Consumer outcome, complaint and product-impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Laundry rooms, linen stores, housekeeping carts and waste sorting areas
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (emerging_pressures): Water scarcity in resort destinations driving limits on pools, irrigation, laundry and guest consumption
  • Process-map item (external_impacts): High water abstraction for showers, laundry, kitchens, pools, spas and landscape irrigation

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Resilience of leisure sites, utilities, guest areas, emergency systems and outdoor attractions to physical climate hazards, including changes in snowfall, extreme heat, wildfire smoke, flooding, storms, lightning and weather-driven operating disruption.

How it shows up in this industry

Outdoor and semi-outdoor leisure facilities are exposed to extreme heat, wildfire smoke, flooding, storms, lightning, unreliable snowfall, avalanche conditions and coastal or marina weather hazards. Ski lifts, gondolas, pistes, water parks, golf courses, queues, car parks, resort-linked hotels, shuttle systems and utilities plant can all experience disruption, damage or shortened seasons.

Why it may be material

Weather disruption directly affects admissions, event calendars, school-holiday trading and resort occupancy. Adaptation investment can be material, while lenders, insurers and local authorities increasingly assess snow reliability, wildfire exposure, flood protection, emergency sheltering and long-term viability before providing capital, cover or permissions.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach consumers.
  5. Potential effects may reach emergency responders.
  6. Potential effects may reach ecosystems.
  7. Potential effects may reach water bodies.
  8. Potential effects may reach future generations.
  9. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  10. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  7. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What scientific evidence or consensus could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Community engagement, grievance and impact records
  • Consumer outcome, complaint and product-impact records
  • Emergency-response plans, incident logs and responder feedback
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Digital assets including booking platforms, access-control systems, queue management tools, CCTV, Wi-Fi networks and customer data systems
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (emerging_pressures): Climate change reducing reliable snowfall at ski areas and increasing heat stress, wildfire smoke, flooding and storm disruption at outdoor attractions
  • Process-map item (emerging_pressures): Adoption of electric maintenance fleets, battery storage, heat pumps, low-carbon snowmaking and smart building controls

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Prevention, segregation, safe storage, reuse, recovery and disposal of high-volume visitor waste, catering residues, packaging, retail consumables, event materials and controlled waste streams from leisure facility operations.

How it shows up in this industry

Large visitor volumes generate food waste, cups, packaging, tickets, wristbands, broken merchandise, uniforms, towels, event materials, landscaping waste and general refuse. Operations also handle used cooking oil, grease-trap residues, pool chemical containers, waste oils, batteries, fluorescent lamps, solvents and refrigerant gases through service yards, compactors, segregated bins and private or municipal hauliers.

Why it may be material

Waste affects haulage, cleaning and back-of-house operating cost, while plastics restrictions, food waste rules and controlled residues create regulatory, reputational and liability exposure. Poor segregation can raise disposal fees, burden downstream handlers and undermine destination sustainability claims used with sponsors, tour operators and corporate clients.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach soil and groundwater.
  5. Potential effects may reach supply-chain workers.
  6. Potential effects may reach future generations.
  7. Potential effects may reach consumers.
  8. Affected stakeholder groups identified in the source include Affected communities, Business partners, Customers / end-users, Suppliers, Value chain workers.
  9. The source places the pathway in Own operations, Upstream, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Soil and groundwater monitoring, incident and remediation records
  • Supplier workforce, audit, grievance and remediation records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Consumer outcome, complaint and product-impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Visitor buildings including ticket offices, hotels linked to resorts, restaurants, changing rooms, toilets, first-aid rooms and retail units
  • Process-map item (assets): Food and beverage kitchens, cold stores, bars, kiosks and vending infrastructure
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (customers): Sponsors, advertisers, concessionaires and retail partners seeking visitor footfall
  • Process-map item (emerging_pressures): Growing regulation of single-use plastics, food waste, packaging and disposable merchandise sold on site

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant upstream or downstream pathway.

Affected stakeholders

  • Affected communities
  • Business partners
  • Customers / end-users
  • Suppliers
  • Value chain workers

Users of the information

  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of water abstraction, consumption, recirculation, reuse, filtration, disinfection and effluent quality across aquatic attractions, snowmaking, turf irrigation, kitchens, cleaning, sanitation and resort-linked facilities.

How it shows up in this industry

Leisure facilities can be water-intensive through swimming pools, water slides, spas, artificial lakes, golf irrigation, snowmaking, cleaning, toilets, kitchens, showers and landscaped grounds. Wastewater may contain chlorine, detergents, food residues, oils, grease and pool treatment chemicals, while discretionary uses can be controversial in drought-prone catchments.

Why it may be material

Water scarcity or discharge non-compliance can restrict operating days, raise utility and treatment costs, require investment in filtration, storage or reuse, and impair the viability of water parks, golf courses, lagoons and ski areas. Public scrutiny rises where leisure amenities compete with households, agriculture and ecosystems during drought.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach soil and groundwater.
  5. Potential effects may reach consumers.
  6. Potential effects may reach future generations.
  7. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  8. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  7. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Soil and groundwater monitoring, incident and remediation records
  • Consumer outcome, complaint and product-impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Golf courses, ski pistes, artificial lagoons, pools, marinas, animal encounter areas and landscaped recreational grounds
  • Process-map item (assets): Utilities plant including boilers, chillers, pumps, water treatment units, snowmaking systems, pool filtration and back-up generators
  • Process-map item (assets): Car parks, internal roads, shuttle buses, maintenance vehicles, piste groomers, golf carts and service yards
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of recreational land footprints, landscape design, soil erosion, turf and piste chemicals, visitor trampling, artificial lakes and ecological restoration around leisure facilities and recreational grounds.

How it shows up in this industry

Golf courses, ski pistes, artificial lagoons, marinas, animal encounter areas, trails, beaches, car parks and landscaped recreational grounds can reshape habitats and hydrology. Groundskeeping uses fertilisers, herbicides and pesticides on turf, gardens and pistes, while visitor traffic, grooming and construction can compact soils and accelerate erosion.

Why it may be material

Land and biodiversity constraints can materially affect expansion permissions, planning conditions, maintenance costs, course or piste quality and asset values. Poor turf chemical management, habitat loss or erosion can create remediation costs, enforcement and reputational damage, particularly near protected habitats, rivers, lakes or aquifers.

Impact pathway

  1. Potential effects may reach ecosystems.
  2. Potential effects may reach water bodies.
  3. Potential effects may reach soil and groundwater.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach future generations.
  6. Potential effects may reach Indigenous peoples.
  7. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  8. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  7. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What is the scale, scope, likelihood and remediability of effects on water bodies?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Soil and groundwater monitoring, incident and remediation records
  • Community engagement, grievance and impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Indigenous engagement, consent, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Golf courses, ski pistes, artificial lagoons, pools, marinas, animal encounter areas and landscaped recreational grounds
  • Process-map item (assets): Car parks, internal roads, shuttle buses, maintenance vehicles, piste groomers, golf carts and service yards
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (external_impacts): Wastewater containing chlorine, detergents, food residues, oils, grease and pool treatment chemicals requiring controlled discharge
  • Process-map item (external_impacts): Land conversion, habitat fragmentation, soil compaction and erosion from golf courses, pistes, car parks and attraction footprints

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Reduction, segregation, secure destruction, reuse and recycling of casino and resort waste streams, including food waste, packaging, disposable amenities, grease, cleaning residues, playing cards, dice, chips, gaming machines, screens and batteries.

How it shows up in this industry

Casino resorts generate food waste, beverage containers, disposable amenities, used linens, cleaning residues, grease trap waste, packaging, ticket-in ticket-out paper, spent playing cards, dice, obsolete chips, retired gaming machines, screens, batteries and other electronic waste. Waste streams leave properties through municipal collection, food-waste hauliers, recycling contractors and electronic waste recyclers, while gaming media require secure destruction to prevent tampering.

Why it may be material

Large resort operations combine hospitality waste with regulated gaming equipment turnover and electronic waste. Poor handling can contribute to landfill burden, food methane emissions, pollution from batteries and electronics, unsafe downstream recycling work and game-integrity incidents from improper destruction.

Impact pathway

  1. Potential effects may reach ecosystems.
  2. Potential effects may reach soil and groundwater.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach supply-chain workers.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Suppliers, Value chain workers.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What is the scale, scope, likelihood and remediability of effects on soil and groundwater?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Biodiversity, habitat and ecosystem-impact evidence
  • Soil and groundwater monitoring, incident and remediation records
  • Water withdrawal, discharge, quality and catchment-impact records
  • Community engagement, grievance and impact records
  • Supplier workforce, audit, grievance and remediation records
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Capital plans, asset adaptation budgets and investment approvals
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Cash cages, count rooms, vaults, automated teller machines and secure chip inventories
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications
  • Process-map item (customers): Conference, exhibition and group-event customers using integrated resort facilities
  • Process-map item (customers): Hotel guests, restaurant patrons, theatre audiences and nightclub visitors attached to gaming properties

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Suppliers
  • Value chain workers

Users of the information

  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Moderate industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Prevention of chemical, fuel, refrigerant and controlled substance releases through safe storage, handling, segregation, inspection, bunding, training and emergency response at leisure facilities.

How it shows up in this industry

Leisure sites store and handle pool chemicals, acids, disinfectants, detergents, degreasers, fuels, refrigerants, pesticides, fireworks, paints, solvents, lubricants and cooking oils in plant rooms, service yards, maintenance workshops, kitchens and groundskeeping areas. Poor segregation or containment can expose staff and guests, contaminate soil or drains, and require emergency response.

Why it may be material

Chemical, fuel or refrigerant releases can create injuries, evacuation, clean-up liabilities, environmental enforcement and insurance claims. The topic is especially material for water parks, pools, ice or refrigeration-heavy venues, golf courses using turf chemicals, ski areas with fuels and snowmaking plant, and sites using fireworks or back-up generators.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach consumers.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach water bodies.
  6. Potential effects may reach soil and groundwater.
  7. Potential effects may reach ecosystems.
  8. Potential effects may reach emergency responders.
  9. Potential effects may reach the atmosphere.
  10. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  11. The source places the pathway in Own operations, Upstream, Downstream.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect insurance availability, coverage terms, premiums or claims.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Water withdrawal, discharge, quality and catchment-impact records
  • Soil and groundwater monitoring, incident and remediation records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Emergency-response plans, incident logs and responder feedback
  • Emissions, air-quality and atmospheric-impact records linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Utilities plant including boilers, chillers, pumps, water treatment units, snowmaking systems, pool filtration and back-up generators
  • Process-map item (assets): Car parks, internal roads, shuttle buses, maintenance vehicles, piste groomers, golf carts and service yards
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant upstream or downstream pathway.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Moderate industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Resilience of hotels and resorts to acute and chronic physical climate hazards, including flood protection, heat management, storm hardening, wildfire preparedness, water-stress contingency planning, cooling resilience and emergency systems for guest-facing properties.

How it shows up in this industry

Hotel portfolios can include coastal resorts, urban heat-island properties, mountain sites, conference centres, car parks, pools, spas, landscaped grounds and older buildings with high cooling and water demands. Floods, storms, wildfire smoke, heatwaves, water stress and coastal erosion can damage assets, disrupt reservations, raise insurance costs and affect guest comfort and worker safety.

Why it may be material

Materiality depends on property geography, building age and reliance on outdoor leisure, but the issue is increasingly financially material as insurers, lenders and travel buyers scrutinise climate-exposed assets. Unadapted properties can face business interruption, guest disruption, worker heat stress, adaptation capital expenditure and asset value impairment.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach consumers.
  5. Potential effects may reach ecosystems.
  6. Potential effects may reach water bodies.
  7. Potential effects may reach future generations.
  8. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  9. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect insurance availability, coverage terms, premiums or claims.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  4. The topic may affect demand, pricing, market access or product and service revenue.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may change operating costs through resource use, controls, remediation or ongoing management.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What scientific evidence or consensus could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Community engagement, grievance and impact records
  • Consumer outcome, complaint and product-impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Insurance coverage, premium, exclusion and claims records
  • Capital plans, asset adaptation budgets and investment approvals
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Operating-cost records and budgets linked to the topic
  • Process-map item (assets): Guest rooms, suites, bathrooms, corridors, lobbies and back-of-house service areas
  • Process-map item (assets): Point-of-sale systems, property management systems, booking engines, channel managers and customer relationship databases
  • Process-map item (assets): Franchise brands, management contracts, loyalty programmes, trademarks and guest review profiles
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Investor and lender scrutiny of climate transition plans, stranded building risk and green lease arrangements

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of water withdrawal, consumption, reuse and wastewater quality across casino hotels, restaurants, pools, spas, cooling towers, laundries, landscaping, water features and cleaning operations, particularly in water-stressed destinations.

How it shows up in this industry

Integrated casino resorts can include large hotel inventories, restaurants, bars, laundries, cooling towers, pools, spas, fountains, landscaping and sometimes golf amenities in desert, island, coastal or tourism markets. These properties draw potable water and generate wastewater from guest rooms, kitchens, toilets, cleaning, pool systems and cooling plant.

Why it may be material

Water becomes financially and environmentally material where casino resorts operate in water-stressed destinations or rely on visible amenities such as pools, fountains and irrigated landscapes. Scarcity can raise utility costs, require reuse CAPEX, constrain developments and damage relationships with host communities.

Impact pathway

  1. Potential effects may reach water bodies.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach future generations.
  5. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  6. The source places the pathway in Own operations.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on water bodies?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Water withdrawal, discharge, quality and catchment-impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Community engagement, grievance and impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Heating, ventilation and air conditioning plant, chillers, boilers, kitchens, laundries, pools and water features
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Conference, exhibition and group-event customers using integrated resort facilities
  • Process-map item (customers): Hotel guests, restaurant patrons, theatre audiences and nightclub visitors attached to gaming properties

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Business-model dependent
  • Entity-specific validation required
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Biodiversity, habitat and land-use impacts associated with hotel properties, resorts, golf facilities, beachfront development, car parks, exterior lighting and landscaped grounds, including mitigation, restoration and planning-condition management.

How it shows up in this industry

Some hotel portfolios include resorts, golf facilities, beachfront properties, landscaped grounds, car parks and expansion projects that can create land take, habitat fragmentation, beach pressure, light spill, run-off and irrigation impacts. Nature-based tourism locations depend on destination quality, making biodiversity management relevant to planning permissions, lender scrutiny and room-rate resilience.

Why it may be material

Materiality is highest for resorts, beachfront hotels, golf-related properties and developments near protected, coastal or culturally sensitive landscapes. For urban leased hotels with limited grounds it may be less material, but exterior lighting, car parks and landscaping can still affect local ecology.

Impact pathway

  1. Potential effects may reach ecosystems.
  2. Potential effects may reach affected communities.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach future generations.
  5. Potential effects may reach Indigenous peoples.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  2. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect demand, pricing, market access or product and service revenue.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Biodiversity, habitat and ecosystem-impact evidence
  • Community engagement, grievance and impact records
  • Water withdrawal, discharge, quality and catchment-impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Indigenous engagement, consent, grievance and impact records
  • Capital plans, asset adaptation budgets and investment approvals
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Provision, claim, penalty, remediation and contingent-liability records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Swimming pools, spas, gyms, conference centres, car parks and landscaped grounds
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Labour shortages in housekeeping, kitchens and front office increasing wage pressure and retention risk
  • Process-map item (emerging_pressures): Rising insurance costs for coastal, flood-prone, wildfire-prone and storm-exposed properties
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing

It may be less material when…

  • Entity-specific evidence does not show meaningful scale, exposure or effects.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Environment
  • Emerging issue
  • Entity-specific validation required
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Adaptation of casino resorts, entertainment districts and digital gaming support infrastructure to extreme heat, water scarcity, flooding, coastal storms, wildfire smoke, power outages and other physical climate hazards affecting guests, workers and host communities.

How it shows up in this industry

Destination casino resorts may be coastal, desert, island, riverfront or waterfront properties with hotels, theatres, convention space, car parks, pools, kitchens, laundries, HVAC plant, data systems, emergency supplies and 24-hour operations. Heat, storms, floods, wildfire smoke, water scarcity and access-route disruption can halt gaming, hotel, convention and entertainment revenue while affecting guest and worker safety.

Why it may be material

Physical climate exposure depends on geography but can materially affect property insurance, business interruption cover, refurbishment CAPEX, debt covenants and asset valuations, particularly for destination resorts with high fixed assets, cooling loads, visible amenities and jurisdictional concentration.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach consumers.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach emergency responders.
  6. Potential effects may reach water bodies.
  7. Potential effects may reach ecosystems.
  8. Potential effects may reach future generations.
  9. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  10. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may affect insurance availability, coverage terms, premiums or claims.
  4. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect demand, pricing, market access or product and service revenue.
  7. The topic may create provisions, penalties, remediation costs, claims or other liabilities.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What scientific evidence or consensus could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Emergency-response plans, incident logs and responder feedback
  • Water withdrawal, discharge, quality and catchment-impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Capital plans, asset adaptation budgets and investment approvals
  • Operating-cost records and budgets linked to the topic
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Integrated resorts including hotels, restaurants, bars, theatres, nightclubs, spas, car parks and convention space
  • Process-map item (assets): Heating, ventilation and air conditioning plant, chillers, boilers, kitchens, laundries, pools and water features
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Conference, exhibition and group-event customers using integrated resort facilities

It may be less material when…

  • Entity-specific evidence does not show meaningful scale, exposure or effects.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Protection of employees and contractors from casino floor, cash cage, hotel, restaurant, bar, security, cleaning, maintenance and surveillance work hazards, including second-hand smoke, alcohol-related disorder, violence, repetitive strain and fatigue from night work.

How it shows up in this industry

Dealers, croupiers, pit supervisors, cage cashiers, security staff, surveillance teams, cleaners, kitchen workers, hotel staff, slot technicians and customer service teams work in 24-hour venues with cash handling, alcohol service, crowded gaming floors, cleaning chemicals, repetitive dealing tasks and, in some jurisdictions, indoor smoking. Smoke-free expectations can require gaming floor redesign, ventilation changes and revised customer management.

Why it may be material

The operating model combines long opening hours, alcohol service, cash handling, surveillance and customer interactions on crowded gaming floors. Poor safety and working conditions can raise workers' compensation costs, absenteeism, turnover, liability claims, security incidents, union disputes and regulatory scrutiny.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach emergency responders.
  4. Potential effects may reach consumers.
  5. Affected stakeholder groups identified in the source include Contractors, Customers / end-users, Employees, Trade unions.
  6. The source places the pathway in Own operations.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may affect insurance availability, coverage terms, premiums or claims.
  4. The topic may affect demand, pricing, market access or product and service revenue.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  6. The topic may require capital expenditure to adapt assets, processes or infrastructure.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What is the scale, scope, likelihood and remediability of effects on emergency responders?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Emergency-response plans, incident logs and responder feedback
  • Consumer outcome, complaint and product-impact records
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Capital plans, asset adaptation budgets and investment approvals
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Heating, ventilation and air conditioning plant, chillers, boilers, kitchens, laundries, pools and water features
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Conference, exhibition and group-event customers using integrated resort facilities

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.

Affected stakeholders

  • Contractors
  • Customers / end-users
  • Employees
  • Trade unions

Users of the information

  • Board / management
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of food hygiene, allergen information, cold-chain integrity, catering controls and responsible alcohol service across leisure facility restaurants, bars, kiosks, vending, events and resort-linked hospitality.

How it shows up in this industry

Leisure facilities often operate high-volume kitchens, bars, restaurants, kiosks, vending points, event catering and resort hospitality under peak visitor conditions. Food and beverage operations involve chilled and frozen storage, allergen information, cooking oils, alcohol licensing, temporary event service and large numbers of children, families and organised groups.

Why it may be material

Foodborne illness, allergen exposure or alcohol licensing failures can cause direct harm to visitors and can rapidly damage trust in a destination. Enforcement, compensation claims, closure of catering outlets and loss of group bookings can be financially material, particularly where food and beverage is a significant revenue stream.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach workers.
  3. Potential effects may reach affected communities.
  4. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Employees, Suppliers.
  5. The source places the pathway in Own operations, Upstream, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect insurance availability, coverage terms, premiums or claims.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Food and beverage kitchens, cold stores, bars, kiosks and vending infrastructure
  • Process-map item (assets): Car parks, internal roads, shuttle buses, maintenance vehicles, piste groomers, golf carts and service yards
  • Process-map item (assets): Digital assets including booking platforms, access-control systems, queue management tools, CCTV, Wi-Fi networks and customer data systems
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant upstream or downstream pathway.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Employees
  • Suppliers

Users of the information

  • Board / management
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Prevention of injuries, fatalities and emergency harm to visitors using attractions and guest areas, including engineered safety controls, operating procedures, inspection, maintenance, lifeguarding, crowd management, emergency response and auditable safety assurance for insurers and regulators.

How it shows up in this industry

Leisure facilities operate engineered and high-footfall attractions such as roller coasters, water slides, ski lifts, gondolas, pools, pistes, marinas, adventure activities and event spaces. Safety depends on ride commissioning, preventive maintenance, non-destructive testing, operator competence, guest restrictions, lifeguarding, crowd controls, first aid, evacuation routes and ambulance access.

Why it may be material

A serious guest incident can cause fatalities or life-changing injuries, trigger closure orders, raise public liability insurance costs, reduce admissions and damage brand trust. The issue is core because leisure revenue depends on families, schools, tour groups and corporate clients believing that attractions are safe and professionally controlled.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach consumers.
  5. Potential effects may reach emergency responders.
  6. Affected stakeholder groups identified in the source include Affected communities, Business partners, Contractors, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect access to finance, funding terms or the cost of capital.
  7. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  8. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Community engagement, grievance and impact records
  • Consumer outcome, complaint and product-impact records
  • Emergency-response plans, incident logs and responder feedback
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Utilities plant including boilers, chillers, pumps, water treatment units, snowmaking systems, pool filtration and back-up generators
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (emerging_pressures): Higher guest expectations for real-time crowd information, digital ticketing, cashless payments and shorter queue times

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Business partners
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Protection of guests, visitors and users of hotel premises from injury, illness, unsafe facilities, poor food hygiene, unsafe water systems, inadequate accessibility, alcohol-related harm and physical security failures.

How it shows up in this industry

Hotels provide sleeping accommodation, restaurants, bars, breakfast buffets, banqueting, pools, spas, gyms, meeting rooms, event spaces, car parks and lifts to a transient public. Fire prevention, carbon monoxide controls, food hygiene, allergen control, legionella management, pool water quality, security monitoring, accessibility and alcohol-service controls are central to safe lodging services.

Why it may be material

Guest safety is core because hotels directly control premises, food service, water systems, fire prevention, access control and emergency response. Failures can immediately harm guests, visitors, staff and emergency responders and can lead to closure orders, litigation, licence loss, insurance increases and brand damage.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach workers.
  3. Potential effects may reach contractors.
  4. Potential effects may reach emergency responders.
  5. Potential effects may reach affected communities.
  6. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  2. The topic may affect insurance availability, coverage terms, premiums or claims.
  3. The topic may affect demand, pricing, market access or product and service revenue.
  4. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  5. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Emergency-response plans, incident logs and responder feedback
  • Community engagement, grievance and impact records
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Guest rooms, suites, bathrooms, corridors, lobbies and back-of-house service areas
  • Process-map item (assets): Franchise brands, management contracts, loyalty programmes, trademarks and guest review profiles
  • Process-map item (assets): Security systems including CCTV, access control, fire detection, sprinklers and emergency lighting
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Guest demand for low-carbon stays, plastic reduction, plant-rich menus and transparent sustainability claims

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Health, safety, fair employment conditions and dignity at work for hotel employees and on-site workers in housekeeping, kitchens, maintenance, security, front office, bars, laundry and events.

How it shows up in this industry

Hotel work includes housekeeping, room cleaning, linen changes, kitchen work, bar service, maintenance, security, front office and event support. Workers face shift work, night work, cleaning chemicals, disinfectants, laundry handling, manual handling, hot kitchens, slips, harassment and seasonal occupancy peaks, while labour shortages intensify wage pressure and workloads.

Why it may be material

Hotels are labour-intensive service businesses where worker wellbeing directly affects room availability, cleaning quality, food service, guest safety and review scores. Staff shortages, turnover, injury, working time breaches, wage claims and harassment can lead to operating cost increases, service disruption, litigation and reputational damage.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Affected stakeholder groups identified in the source include Contractors, Customers / end-users, Employees, Trade unions.
  4. The source places the pathway in Own operations.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may affect demand, pricing, market access or product and service revenue.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • Could this topic change operating costs or the cost of controls and remediation?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Operating-cost records and budgets linked to the topic
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Insurance coverage, premium, exclusion and claims records
  • Process-map item (assets): Laundry rooms, linen stores, housekeeping carts and waste sorting areas
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Labour shortages in housekeeping, kitchens and front office increasing wage pressure and retention risk
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (emerging_pressures): Heatwaves increasing cooling loads and affecting outdoor leisure, worker safety and guest comfort

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.

Affected stakeholders

  • Contractors
  • Customers / end-users
  • Employees
  • Trade unions

Users of the information

  • Board / management
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Controls over gambling advertising, bonuses, free play, loyalty targeting, VIP hosting, junkets where permitted and affiliate acquisition so that promotions do not exploit vulnerable customers, mislead on odds or returns, or encourage harmful play.

How it shows up in this industry

Gaming operators acquire and retain players through loyalty databases, complimentary rooms, meals, free play, cashback, bonuses, odds promotions, media partners, affiliates and VIP hosts across casino floors, sportsbooks and online betting. Regulatory scrutiny is increasing around inducements, misleading bonus terms and personalised offers that prolong play among vulnerable customers.

Why it may be material

Promotional systems are major revenue levers in competitive sports betting and iGaming markets, but can intensify gambling, mislead customers on wagering requirements and normalise gambling among vulnerable groups. Poor controls can lead to enforcement, advertising restrictions, customer redress and reputational loss.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach affected communities.
  3. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users.
  4. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (customers): Loyalty scheme members targeted with complimentary rooms, meals, free play and tier benefits
  • Process-map item (customers): Payment providers, affiliates and media partners participating in customer acquisition channels
  • Process-map item (emerging_pressures): Tighter affordability checks, loss limits and duty-of-care expectations for online and land-based gambling
  • Process-map item (emerging_pressures): Expansion of legal sports betting and iGaming creating more competition, advertising scrutiny and cross-border compliance risk

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of gambling-related harm across land-based casino floors, sportsbooks, online gaming and mobile betting, including affordability checks, limits, self-exclusion, staff intervention, customer support referrals and controls over fast-cycle or high-intensity play.

How it shows up in this industry

Casino floors, sportsbooks, online casino games and mobile betting platforms can combine fast-cycle play, jackpots, in-play markets, digital wallets, loyalty rewards and VIP hosting. Operators depend on credible harm-prevention controls across account registration, wallet management, pit supervision, staff intervention, self-exclusion administration and customer support referrals.

Why it may be material

The gambling product itself can create indebtedness, addiction-related mental health harm, family stress and lost productivity. Responsible gambling performance is also central to licence security, civil litigation exposure, investor confidence and public legitimacy in jurisdictions tightening affordability and duty-of-care expectations.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach downstream users.
  3. Potential effects may reach affected communities.
  4. Potential effects may reach future generations.
  5. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Employees.
  6. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Downstream-user outcome, complaint and product-use evidence
  • Community engagement, grievance and impact records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Sportsbook counters, odds display boards, trading rooms and self-service betting kiosks
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (assets): Player loyalty databases, customer relationship management systems and behavioural analytics models
  • Process-map item (customers): Payment providers, affiliates and media partners participating in customer acquisition channels
  • Process-map item (emerging_pressures): Tighter affordability checks, loss limits and duty-of-care expectations for online and land-based gambling

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Protection, competence and working conditions of seasonal, part-time, contracted and specialist workers who operate and maintain attractions, food service, cleaning, security, grounds and guest support functions.

How it shows up in this industry

Leisure facilities rely on seasonal, part-time and contracted workers in safety-sensitive roles, including ride operation, lifeguarding, ski instruction, food preparation, cleaning, security, engineering maintenance, landscaping and guest services. Workers face hazards from machinery, lock-out activities, water rescue, kitchen heat, knives, chemicals, working at height, crowd confrontation, night events and weather exposure.

Why it may be material

Labour shortages in lifeguarding, ride engineering, hospitality and security can restrict attraction capacity, opening hours and emergency response. Inadequate training, excessive working time or weak contractor controls can harm workers and contribute to guest incidents, enforcement, compensation claims, higher insurance and reputational damage in local labour markets.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach consumers.
  4. Potential effects may reach emergency responders.
  5. Potential effects may reach affected communities.
  6. Affected stakeholder groups identified in the source include Contractors, Customers / end-users, Employees, Trade unions.
  7. The source places the pathway in Own operations, Upstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect insurance availability, coverage terms, premiums or claims.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Consumer outcome, complaint and product-impact records
  • Emergency-response plans, incident logs and responder feedback
  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (emerging_pressures): Labour shortages in seasonal operations, lifeguarding, ride engineering, hospitality and guest security

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Contractors
  • Customers / end-users
  • Employees
  • Trade unions

Users of the information

  • Board / management
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Inclusive and safe access to leisure facilities for disabled guests, older people, neurodivergent visitors, children and other vulnerable groups, including physical access, digital access, staff support, safeguarding and evacuation arrangements.

How it shows up in this industry

Leisure facilities serve families, schools, youth groups, older people, disabled guests and neurodivergent visitors through ticketing, admissions, queues, rides, pools, restaurants, resort-linked hotels, toilets, changing rooms, car parks and emergency routes. Accessibility depends on booking systems, signage, staff support, attraction restrictions, evacuation planning and safeguarding procedures.

Why it may be material

Accessibility failures can exclude or endanger disabled guests, older people, neurodivergent visitors and children. The topic can be financially material through discrimination claims, retrofit costs, lost group bookings and reputational harm, while inclusive design can broaden customer reach.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach affected communities.
  3. Potential effects may reach workers.
  4. Potential effects may reach emergency responders.
  5. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Employees.
  6. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Workforce, health and safety, engagement and grievance records
  • Emergency-response plans, incident logs and responder feedback
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (emerging_pressures): Higher guest expectations for real-time crowd information, digital ticketing, cashless payments and shorter queue times
  • Process-map item (emerging_pressures): Labour shortages in seasonal operations, lifeguarding, ride engineering, hospitality and guest security

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Employees

Users of the information

  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Effects of hotel operations, events and visitor flows on nearby residents, destination communities, housing affordability, cultural sites, local amenity and municipal infrastructure, including grievance responsiveness and consultation.

How it shows up in this industry

Hotels generate neighbourhood effects through guest arrivals by car, taxi, coach and shuttle, event logistics, bars, banqueting, plant-room noise, kitchen odours, exterior lighting and waste collection. In cities, heritage areas, islands and resort towns, lodging demand can affect housing affordability, seasonal employment patterns, cultural sites and peak loads on municipal water, sewage, electricity, transport and waste services.

Why it may be material

Community impacts are material where hotels cluster in dense urban, coastal, heritage or resort destinations. Community opposition, tourism taxes, event licence conditions, visitor controls or planning objections can constrain revenue, reduce permission for extensions or events and affect the attractiveness of the destination on which hotels depend.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach workers.
  3. Potential effects may reach consumers.
  4. Potential effects may reach ecosystems.
  5. Potential effects may reach Indigenous peoples.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  4. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Workforce, health and safety, engagement and grievance records
  • Consumer outcome, complaint and product-impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Indigenous engagement, consent, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Operating-cost records and budgets linked to the topic
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Labour shortages in housekeeping, kitchens and front office increasing wage pressure and retention risk
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (external_impacts): Land take and habitat pressure from resorts, golf facilities, beachfront development and landscaping
  • Process-map item (external_impacts): Social impacts on housing affordability, seasonal employment patterns and cultural sites in tourism destinations

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Fair employment practices for casino and integrated resort workforces, including wages, scheduling, training, career progression, diversity and inclusion, employee relations and local employment contribution.

How it shows up in this industry

Casino resorts rely on large front-line workforces, including dealers, croupiers, slot technicians, security officers, cage cashiers, hotel staff, restaurant and bar teams, cleaners, surveillance staff, compliance personnel and event workers. Service quality, game integrity, responsible gambling interventions and hospitality revenue depend on trained, stable and fairly scheduled employees.

Why it may be material

Labour availability and skills are material to 24-hour casino and resort operations. Poor workforce practices can increase turnover, recruitment costs, service disruption, union conflict and reputational criticism, while strong training and local hiring can improve service quality and host-community support.

Impact pathway

  1. Potential effects may reach workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach affected communities.
  4. Affected stakeholder groups identified in the source include Affected communities, Contractors, Employees, Trade unions.
  5. The source places the pathway in Own operations.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may affect demand, pricing, market access or product and service revenue.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What is the scale, scope, likelihood and remediability of effects on contractors?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Community engagement, grievance and impact records
  • Operating-cost records and budgets linked to the topic
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Provision, claim, penalty, remediation and contingent-liability records
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (customers): Local adult gamblers using slot machines, table games, bingo, poker rooms and sportsbooks
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Travel agents, tour operators and event organisers packaging casino resort visits
  • Process-map item (emerging_pressures): Water stress in destination casino markets with pools, fountains, golf courses and large hotel inventories

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.

Affected stakeholders

  • Affected communities
  • Contractors
  • Employees
  • Trade unions

Users of the information

  • Board / management
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of local amenity and community wellbeing around casino resorts, gaming precincts and entertainment districts, including traffic, parking, coach movements, light, noise, late-night activity, public safety perceptions, consultation and grievance response.

How it shows up in this industry

Large casino resorts and gaming-led entertainment districts attract customers by private car, taxi, ride-hailing, coach, rail, cruise ship and air travel. Integrated resorts often include theatres, nightclubs, bars, restaurants, car parks, hotels and convention space, creating concentrated late-night activity, exterior lighting, concerts, events, parking demand and local reliance on visitation and gaming tax receipts. Planning consents, casino licences, operating hours, policing arrangements and host-community agreements can make local amenity a visible issue for urban, waterfront, tourism and tribal gaming locations.

Why it may be material

Community amenity effects are strongest in dense urban areas, waterfront developments, tribal or municipal host jurisdictions and tourism districts with concentrated night-time activity. Local acceptance can influence planning approvals, licence renewal, operating hours, policing arrangements, concession relationships, security costs and destination reputation, while poor grievance handling can intensify resident opposition.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Employees.
  3. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  7. The topic may affect access to finance, funding terms or the cost of capital.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • Could this topic affect demand, pricing, market access or revenue?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (customers): Local adult gamblers using slot machines, table games, bingo, poker rooms and sportsbooks
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Travel agents, tour operators and event organisers packaging casino resort visits
  • Process-map item (emerging_pressures): Investor and lender scrutiny of social harm, anti-money laundering controls and licence dependence

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Management of the effects of visitor volumes, events, transport, noise, light, alcohol service and local infrastructure pressure on neighbouring communities and local authorities.

How it shows up in this industry

Large leisure destinations generate concentrated arrivals by private cars, coaches, shuttle buses, cable cars, ferries and pedestrian routes. Fireworks, concerts, evening events, internal roads, car parks, alcohol service, security incidents, seasonal crowds and pressure on public transport or local health systems can materially affect community acceptance and planning outcomes.

Why it may be material

Community tolerance can determine planning approvals, event permissions, opening hours and expansion prospects for theme parks, resorts, entertainment venues, marinas and ski areas. Local authority conditions on parking, public transport, noise, lighting or event days can directly affect visitor capacity and revenue.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach workers.
  3. Potential effects may reach consumers.
  4. Potential effects may reach emergency responders.
  5. Potential effects may reach ecosystems.
  6. Affected stakeholder groups identified in the source include Affected communities, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What evidence shows that customer demand is changing?

Evidence to collect

  • Community engagement, grievance and impact records
  • Workforce, health and safety, engagement and grievance records
  • Consumer outcome, complaint and product-impact records
  • Emergency-response plans, incident logs and responder feedback
  • Biodiversity, habitat and ecosystem-impact evidence
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Visitor buildings including ticket offices, hotels linked to resorts, restaurants, changing rooms, toilets, first-aid rooms and retail units
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (customers): Travel agents, online travel platforms and destination management companies selling packages

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Labour rights, modern slavery prevention and decent working conditions for outsourced, agency and supplier workers who provide hotel cleaning, laundry, catering, security, maintenance, events and related services.

How it shows up in this industry

Hotels rely on agency staff and outsourced providers for housekeeping, off-site laundry, catering, security, events, maintenance, waste handling and peak-season labour. Migrant and agency workers may deliver core hotel services through central purchasing organisations, brand-approved suppliers and local spot markets, creating exposure to underpayment, excessive hours, recruitment fee debt and weak grievance access.

Why it may be material

The topic is material where hotels use outsourced labour for core service delivery, especially in low-wage, seasonal or migrant-worker contexts. Poor due diligence can harm workers and create modern slavery reporting failures, wage compliance liabilities, contract termination by corporate buyers and disruption to service quality.

Impact pathway

  1. Potential effects may reach supply-chain workers.
  2. Potential effects may reach contractors.
  3. Potential effects may reach workers.
  4. Affected stakeholder groups identified in the source include Business partners, Suppliers, Trade unions, Value chain workers.
  5. The source places the pathway in Upstream, Own operations, Cross value chain.

Financial pathway

  1. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  4. The topic may affect demand, pricing, market access or product and service revenue.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on supply-chain workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Supplier workforce, audit, grievance and remediation records
  • Contractor working-condition, incident and engagement records
  • Workforce, health and safety, engagement and grievance records
  • Provision, claim, penalty, remediation and contingent-liability records
  • Operating-cost records and budgets linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Process-map item (assets): Laundry rooms, linen stores, housekeeping carts and waste sorting areas
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Labour shortages in housekeeping, kitchens and front office increasing wage pressure and retention risk
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (emerging_pressures): Water scarcity in resort destinations driving limits on pools, irrigation, laundry and guest consumption

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Business partners
  • Suppliers
  • Trade unions
  • Value chain workers

Users of the information

  • Board / management
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Social
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Safeguarding systems to prevent, identify and respond to exploitation, trafficking, domestic abuse and other high-harm misuse of hotel rooms, public areas, booking practices and event spaces.

How it shows up in this industry

Hotel rooms, long-stay accommodation, night-time check-ins, third-party bookings, CCTV, access control, housekeeping observations and security teams place lodging operators in a distinctive position to identify misuse of premises for trafficking, sexual exploitation, domestic abuse, drug activity or unauthorised parties.

Why it may be material

This is a distinct human-rights issue because hotel rooms can provide anonymity and temporary space for exploitation. Materiality rises for properties with high transient occupancy, limited night staffing, weak identity checks, outsourced housekeeping, fragmented franchise oversight or locations near transport hubs and entertainment districts.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach workers.
  3. Potential effects may reach contractors.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach emergency responders.
  6. Affected stakeholder groups identified in the source include Affected communities, Contractors, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream.

Financial pathway

  1. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  2. The topic may affect insurance availability, coverage terms, premiums or claims.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  4. The topic may affect demand, pricing, market access or product and service revenue.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What is the scale, scope, likelihood and remediability of effects on workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Community engagement, grievance and impact records
  • Emergency-response plans, incident logs and responder feedback
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Process-map item (assets): Guest rooms, suites, bathrooms, corridors, lobbies and back-of-house service areas
  • Process-map item (assets): Commercial kitchens, restaurants, bars, banqueting halls and room-service facilities
  • Process-map item (assets): Franchise brands, management contracts, loyalty programmes, trademarks and guest review profiles
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Guest demand for low-carbon stays, plastic reduction, plant-rich menus and transparent sustainability claims

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Industry baseline
  • Strong industry signal
  • Financial materiality

Workcard generated from the catalogue

What this topic covers

Governance of legal compliance, ethical conduct, internal controls, inspection integrity and whistleblowing across the licences, permits and safety-critical obligations that enable leisure facilities to operate.

How it shows up in this industry

Leisure facilities operate under multiple permissions and inspection regimes covering amusement devices, passenger ropeways, health and safety, fire safety, public assembly occupancy, food hygiene, allergen information, alcohol licensing, pool water quality, environmental permits, planning approvals, employment, accessibility and data protection. The value of operating licences, safety certifications, franchise rights and brand reputation depends on robust compliance controls.

Why it may be material

Non-compliance can lead to closure orders, licence suspension, enforcement, fines, litigation, financing concerns and loss of confidence from insurers, schools, tour operators and local authorities. Ethical weaknesses in inspection, procurement, permitting or incident reporting can amplify safety and reputational consequences.

Impact pathway

  1. Affected stakeholder groups identified in the source include Business partners, Contractors, Customers / end-users, Employees.
  2. The source places the pathway in Own operations, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect insurance availability, coverage terms, premiums or claims.
  7. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  8. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence shows current or anticipated financial effects on the organisation?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • Could this topic affect demand, pricing, market access or revenue?
  • Could this topic change operating costs or the cost of controls and remediation?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (emerging_pressures): Greater public sensitivity to overtourism, noise, traffic congestion and the social licence of large visitor destinations
  • Process-map item (emerging_pressures): Adoption of electric maintenance fleets, battery storage, heat pumps, low-carbon snowmaking and smart building controls

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.

Affected stakeholders

  • Business partners
  • Contractors
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Industry baseline
  • Strong industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Protection and responsible use of guest, employee and operational data processed through digital booking, access, payment, surveillance, queue management, loyalty and customer communication systems, together with cyber resilience of revenue-critical digital operations.

How it shows up in this industry

Leisure facilities increasingly use online booking, dynamic pricing feeds, mobile tickets, cashless payments, access-control systems, CCTV, Wi-Fi, queue management tools, location-enabled apps, wearable bands, loyalty schemes and, in some cases, facial recognition or analytics. These systems process visitor profiles, payment records, children’s data, incident logs, images, location information and marketing data at high volumes.

Why it may be material

Digital systems are revenue-critical because admissions, payments, guest communications and capacity management rely on them. Breaches can create fines, compensation claims, cyber insurance escalation and loss of customer trust, while outages can cause immediate lost sales and crowd-management disruption at peak times.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach workers.
  3. Potential effects may reach affected communities.
  4. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Employees.
  5. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Digital assets including booking platforms, access-control systems, queue management tools, CCTV, Wi-Fi networks and customer data systems
  • Process-map item (assets): Intangible assets including operating licences, brand reputation, franchise rights, event rights, safety certifications and customer loyalty schemes
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (customers): Corporate clients booking team-building events, hospitality boxes, private venue hire or conferences

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Media
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Controls that protect gaming licences and concession rights by preventing money laundering, sanctions breaches, fraud, tax misstatement, organised-crime misuse and regulatory reporting failures across land-based casinos, sportsbooks and online wagering channels.

How it shows up in this industry

Casinos handle cash cages, count rooms, vaults, automated teller machines, chips, vouchers, jackpot payments, refunds, digital wallets, bank transfers and card transactions. Market access depends on jurisdiction-specific gaming licences, concession rights, authorised equipment, accurate reporting to gambling regulators and financial intelligence agencies, and compliance with regimes such as the UK Gambling Act 2005, UK Money Laundering Regulations, EU Anti-Money Laundering Directives, FinCEN casino rules and Macau, Nevada and Singapore gaming requirements.

Why it may be material

The right to operate is licence-dependent and cash-rich gaming channels can be misused for money laundering, sanctions breaches, fraud, tax evasion and organised crime. Control failures can result in fines, monitorships, licence suspension or revocation, banking restrictions, insurance exclusions, asset impairment and harm to public revenue integrity.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach affected communities.
  3. Potential effects may reach workers.
  4. Potential effects may reach emergency responders.
  5. Potential effects may reach future generations.
  6. Affected stakeholder groups identified in the source include Affected communities, Business partners, Customers / end-users, Employees.
  7. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  7. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Workforce, health and safety, engagement and grievance records
  • Emergency-response plans, incident logs and responder feedback
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (assets): Player loyalty databases, customer relationship management systems and behavioural analytics models
  • Process-map item (assets): Data centres, cloud hosting arrangements, fibre links, point-of-sale systems and payment gateways
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Business partners
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Industry baseline
  • Strong industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Protection of guest, employee, payment, reservation and loyalty data and resilience of hotel digital systems, including booking engines, property management systems, channel managers, point-of-sale systems, customer databases, Wi-Fi, access-control interfaces and third-party platform connections.

How it shows up in this industry

Hotels process reservations, identity documents, deposits, payment cards, Wi-Fi access, complaints, loyalty activity and guest preferences through property management systems, booking engines, channel managers, point-of-sale terminals, customer databases, cloud providers and online travel agency interfaces. Fragmented franchise systems and third-party platform integrations increase privacy and cyber exposure.

Why it may be material

Guest data flows are central to reservations, check-in, room allocation, payments, pricing, loyalty schemes and online reputation. A compromise can cause identity theft, payment fraud, privacy loss and digital service disruption, while also creating regulatory penalties, litigation, remediation costs, cyber insurance increases and loss of direct-booking trust.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach workers.
  3. Potential effects may reach contractors.
  4. Potential effects may reach downstream users.
  5. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Employees.
  6. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  2. The topic may affect demand, pricing, market access or product and service revenue.
  3. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  4. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Downstream-user outcome, complaint and product-use evidence
  • Provision, claim, penalty, remediation and contingent-liability records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Insurance coverage, premium, exclusion and claims records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Guest rooms, suites, bathrooms, corridors, lobbies and back-of-house service areas
  • Process-map item (assets): Point-of-sale systems, property management systems, booking engines, channel managers and customer relationship databases
  • Process-map item (assets): Franchise brands, management contracts, loyalty programmes, trademarks and guest review profiles
  • Process-map item (assets): Security systems including CCTV, access control, fire detection, sprinklers and emergency lighting
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Media
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Industry baseline
  • Strong industry signal
  • Double materiality
  • Cross-cutting

Workcard generated from the catalogue

What this topic covers

Protection of gaming platforms, player wallets, loyalty databases, surveillance data, payment systems, geolocation tools and digital betting infrastructure from cyber attack, misuse, outages and unlawful data processing.

How it shows up in this industry

Online gambling, mobile sports betting, loyalty databases, facial recognition systems, payment gateways, cloud hosting, point-of-sale systems, self-service kiosks, CCTV networks and player wallets hold high-value personal, behavioural, biometric and financial data. Outages or breaches can stop bet acceptance, settlement, withdrawals, jackpot payments, cage operations and mandatory reporting under GDPR, UK GDPR, PCI DSS and gaming authority requirements.

Why it may be material

Cyber and data failures can create immediate customer harm through identity theft, account takeover, frozen balances and disclosure of gambling behaviour. They also trigger privacy enforcement, customer claims, platform downtime, insurance escalation, remediation CAPEX, licence scrutiny and reputational damage to trusted gaming brands.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach downstream users.
  3. Potential effects may reach workers.
  4. Potential effects may reach affected communities.
  5. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Employees.
  6. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect access to finance, funding terms or the cost of capital.
  6. The topic may affect insurance availability, coverage terms, premiums or claims.
  7. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  8. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Downstream-user outcome, complaint and product-use evidence
  • Workforce, health and safety, engagement and grievance records
  • Community engagement, grievance and impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Sportsbook counters, odds display boards, trading rooms and self-service betting kiosks
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (assets): Player loyalty databases, customer relationship management systems and behavioural analytics models
  • Process-map item (assets): Data centres, cloud hosting arrangements, fibre links, point-of-sale systems and payment gateways

It may be less material when…

  • Organisation-specific evidence does not support significant scale, severity, likelihood or financial effect.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Employees

Users of the information

  • Board / management
  • Investors / creditors
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance and due diligence over casino and gaming suppliers, contractors and business partners whose services affect game integrity, customer acquisition, payment security, site safety, labour conditions, environmental handling and licence compliance.

How it shows up in this industry

Casino and gaming operators rely on regulated gaming machine manufacturers, card and dice suppliers, chip and voucher controls, odds feeds, cloud platforms, geolocation and identity verification providers, payment processors, cash-in-transit firms, security services, affiliates, food and alcohol distributors, laundry contractors, construction contractors and waste recyclers. Supplier failures can affect game integrity, platform availability, customer acquisition, labour conditions, security and environmental handling of waste streams.

Why it may be material

Complex supplier relationships are material because casino licences, game integrity, technology resilience, payment continuity, responsible marketing and waste handling depend on third parties. Weak due diligence can lead to supplier misconduct, unauthorised gaming equipment, affiliate breaches, labour abuses, sanctions exposure, cyber vulnerabilities and service interruption.

Impact pathway

  1. Potential effects may reach supply-chain workers.
  2. Potential effects may reach workers.
  3. Potential effects may reach consumers.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach soil and groundwater.
  6. Potential effects may reach water bodies.
  7. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Suppliers, Value chain workers.
  8. The source places the pathway in Upstream, Own operations, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  4. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  5. The topic may affect insurance availability, coverage terms, premiums or claims.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  7. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on supply-chain workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Supplier workforce, audit, grievance and remediation records
  • Workforce, health and safety, engagement and grievance records
  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Soil and groundwater monitoring, incident and remediation records
  • Water withdrawal, discharge, quality and catchment-impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Insurance coverage, premium, exclusion and claims records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Cash cages, count rooms, vaults, automated teller machines and secure chip inventories
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Hotel guests, restaurant patrons, theatre audiences and nightclub visitors attached to gaming properties

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Suppliers
  • Value chain workers

Users of the information

  • Board / management
  • Investors / creditors
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance of lobbying, political contributions, trade association activity and public policy positions in relation to gambling regulation, online betting expansion, advertising controls, affordability checks, gaming taxation, smoke-free rules and licence frameworks.

How it shows up in this industry

Casino and gaming operators have strong incentives to engage on licence conditions, gaming duties, sports betting expansion, iGaming authorisation, advertising rules, affordability checks, smoking exemptions, tax rates and concession terms. Public policy engagement can shape protections for customers, workers and host communities as well as the economics of licensed gaming markets.

Why it may be material

Public policy engagement is material because regulatory settings directly affect market access, gross gaming revenue margins, customer protection rules and workplace conditions. Misalignment between lobbying positions and public responsible-gambling or workforce commitments can create reputational, investor and regulatory trust concerns.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach affected communities.
  3. Potential effects may reach workers.
  4. Potential effects may reach future generations.
  5. Affected stakeholder groups identified in the source include Affected communities.
  6. The source places the pathway in Own operations, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  6. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Workforce, health and safety, engagement and grievance records
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Process-map item (assets): Casino floors with slot machines, electronic gaming terminals, table-game pits, roulette wheels, card shufflers and dice tables
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications
  • Process-map item (customers): Tourists and leisure travellers visiting casino resorts and entertainment districts
  • Process-map item (customers): Hotel guests, restaurant patrons, theatre audiences and nightclub visitors attached to gaming properties

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.

Affected stakeholders

  • Affected communities

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance of pre-booking and sales-channel hotel claims so that sustainability attributes, eco-labels, low-carbon stay statements, plastic reduction claims, ratings, amenities, accessibility-feature descriptions and service availability statements are accurate, substantiated and not misleading at the point of customer choice.

How it shows up in this industry

Hotels sell rooms through direct websites, mobile apps, call centres, online travel agencies, metasearch platforms, global distribution systems, corporate booking tools and loyalty programmes. Green filters, eco-labels, carbon estimates, plastic reduction messages, menu claims, accessibility-feature descriptions, star ratings and amenity listings can influence guest and corporate travel-buyer choices before arrival.

Why it may be material

Claims integrity is increasingly material because guests and corporate travel buyers compare accommodation using online content, ratings, sustainability badges and accessibility-feature information before booking. Unsupported or inaccurate pre-booking claims can mislead customers, undermine credible sustainable tourism schemes and expose hotel brands to consumer protection action, greenwashing enforcement and reputational damage.

Impact pathway

  1. Potential effects may reach consumers.
  2. Potential effects may reach downstream users.
  3. Affected stakeholder groups identified in the source include Business partners, Customers / end-users.
  4. The source places the pathway in Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What is the scale, scope, likelihood and remediability of effects on downstream users?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Downstream-user outcome, complaint and product-use evidence
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Point-of-sale systems, property management systems, booking engines, channel managers and customer relationship databases
  • Process-map item (customers): Long-stay guests, serviced apartment users and relocation clients
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Investor and lender scrutiny of climate transition plans, stranded building risk and green lease arrangements
  • Process-map item (emerging_pressures): Guest demand for low-carbon stays, plastic reduction, plant-rich menus and transparent sustainability claims

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Business partners
  • Customers / end-users

Users of the information

  • Board / management
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance of supplier standards, due diligence, traceability and contract controls for hotel procurement and outsourced services across food, linen, amenities, chemicals, furniture, maintenance, laundry, waste and digital service providers.

How it shows up in this industry

Hotels procure food and beverages, fresh produce, meat, seafood, dairy, alcohol, linen, towels, uniforms, mattresses, toiletries, cleaning chemicals, pool treatment chemicals, furniture, fixtures, equipment, maintenance parts, waste collection, laundry, digital services and contracted labour through central purchasing organisations, brand-approved suppliers and local spot markets. Supplier governance affects service continuity, claim integrity, safety, ethical procurement and brand standards across owned, managed and franchised properties.

Why it may be material

Supplier due diligence is material because hotels depend on large volumes of consumables, outsourced services and refurbishment materials that affect guest safety, labour standards, environmental claims and operating continuity. Weak supplier governance can create product safety failures, unethical sourcing allegations, contract disruption and inconsistent standards across franchised or managed properties.

Impact pathway

  1. Potential effects may reach supply-chain workers.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach affected communities.
  5. Potential effects may reach consumers.
  6. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Suppliers, Value chain workers.
  7. The source places the pathway in Upstream, Own operations, Cross value chain.

Financial pathway

  1. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may affect demand, pricing, market access or product and service revenue.
  4. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on supply-chain workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Supplier workforce, audit, grievance and remediation records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Community engagement, grievance and impact records
  • Consumer outcome, complaint and product-impact records
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Laundry rooms, linen stores, housekeeping carts and waste sorting areas
  • Process-map item (assets): Franchise brands, management contracts, loyalty programmes, trademarks and guest review profiles
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (external_impacts): Wastewater containing detergents, oils, food residues, pool chemicals and cleaning agents

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Suppliers
  • Value chain workers

Users of the information

  • Board / management
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance of supplier, concessionaire and outsourced service risks in leisure facilities, including contractual requirements, screening, audits and corrective actions for safety, labour rights, product quality, waste, data, chemicals and responsible procurement.

How it shows up in this industry

Leisure facilities depend on diverse suppliers and partners for food, beverages, alcohol, merchandise, uniforms, linens, towels, packaging, pool chemicals, spare parts, ride maintenance, specialist engineering inspection, cleaning, security, IT, laundering, waste haulage and event production. Concessionaires and sponsors often operate within the guest experience, making their conduct visible to visitors and regulators.

Why it may be material

Supplier or concessionaire failures can affect food safety, product quality, worker welfare, waste performance, chemical handling, data security and guest trust. Contracting models can transfer operational activities without transferring reputational or legal exposure, especially for branded merchandise, outsourced cleaning, security and event partners.

Impact pathway

  1. Potential effects may reach supply-chain workers.
  2. Potential effects may reach workers.
  3. Potential effects may reach contractors.
  4. Potential effects may reach consumers.
  5. Potential effects may reach affected communities.
  6. Potential effects may reach ecosystems.
  7. Affected stakeholder groups identified in the source include Business partners, Customers / end-users, Suppliers, Value chain workers.
  8. The source places the pathway in Upstream, Own operations, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which upstream activities, suppliers or inputs create or concentrate the pathway?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on supply-chain workers?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Supplier workforce, audit, grievance and remediation records
  • Workforce, health and safety, engagement and grievance records
  • Contractor working-condition, incident and engagement records
  • Consumer outcome, complaint and product-impact records
  • Community engagement, grievance and impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Theme park rides, roller coasters, water slides, ski lifts, gondolas and other guest attractions requiring engineered safety controls
  • Process-map item (assets): Food and beverage kitchens, cold stores, bars, kiosks and vending infrastructure
  • Process-map item (assets): Car parks, internal roads, shuttle buses, maintenance vehicles, piste groomers, golf carts and service yards
  • Process-map item (customers): Day visitors, families and tourists purchasing admission, ride access, activity packages or event tickets
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant upstream pathway.

Affected stakeholders

  • Business partners
  • Customers / end-users
  • Suppliers
  • Value chain workers

Users of the information

  • Board / management
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Entity-specific validation required
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance and transparency of hotel-sector public policy engagement, lobbying, trade association positions and political contributions on regulations that affect hotel portfolios, destinations and communities.

How it shows up in this industry

Hotel groups and trade associations engage with local and national policy on planning permissions, tourism taxes, short-term-let restrictions, licensing, labour rules, accessibility, building energy performance and destination management. These positions can shape room supply, visitor flows, operating costs, community acceptance and the pace of decarbonisation across hotel portfolios.

Why it may be material

The issue is material where hotel operators influence regulation that affects their own revenue and community footprint, especially in destinations facing overtourism, housing pressure, water stress or building energy upgrades. Misalignment between public sustainability commitments and lobbying positions can damage trust with regulators, residents, investors and corporate customers.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach future generations.
  4. Affected stakeholder groups identified in the source include Affected communities, Business partners.
  5. The source places the pathway in Own operations, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  3. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  4. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  5. The topic may affect access to finance, funding terms or the cost of capital.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What is the scale, scope, likelihood and remediability of effects on ecosystems?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Long-term scenario, cumulative-impact and intergenerational analysis
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Process-map item (emerging_pressures): Mandatory building energy performance standards and carbon disclosure requirements for hotel portfolios
  • Process-map item (emerging_pressures): Restrictions on short-term lets and tourism taxes altering destination demand and hotel pricing
  • Process-map item (external_impacts): Social impacts on housing affordability, seasonal employment patterns and cultural sites in tourism destinations
  • Process-map item (financial_channels): Insurance premiums, deductibles and exclusions for flood, storm, fire, public liability and business interruption
  • Process-map item (impact_channels): Local residents affected by tourism crowding, noise, traffic, waste, housing pressure and employment opportunities

It may be less material when…

  • Entity-specific evidence does not show meaningful scale, exposure or effects.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Affected communities
  • Business partners

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Business-model dependent
  • Entity-specific validation required
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Governance and transparency of public policy, lobbying, trade association and planning engagement that shapes leisure facility permissions, infrastructure, safety requirements, water use, land development and destination management.

How it shows up in this industry

Large leisure destinations depend on planning permission, zoning, public assembly rules, event approvals, alcohol licensing, transport access, visitor infrastructure and sometimes public tourism promotion. Engagement with local authorities, trade associations and destination management bodies can influence conditions for expansion, traffic management, water use, safety regulation and operating hours.

Why it may be material

Policy and planning engagement can materially affect expansion approvals, event calendars, transport access, mitigation obligations and community trust. Misaligned or opaque lobbying on water-intensive attractions, land-use change, safety rules or operating restrictions can create reputational and governance concerns.

Impact pathway

  1. Potential effects may reach affected communities.
  2. Potential effects may reach ecosystems.
  3. Potential effects may reach water bodies.
  4. Potential effects may reach consumers.
  5. Potential effects may reach workers.
  6. Affected stakeholder groups identified in the source include Affected communities, Business partners.
  7. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may require capital expenditure to adapt assets, processes or infrastructure.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect asset useful lives, impairment assumptions, valuations or stranded-asset exposure.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.
  6. The topic may affect access to finance, funding terms or the cost of capital.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on affected communities?
  • What current or proposed regulation could change the topic's relevance?

Evidence to collect

  • Community engagement, grievance and impact records
  • Biodiversity, habitat and ecosystem-impact evidence
  • Water withdrawal, discharge, quality and catchment-impact records
  • Consumer outcome, complaint and product-impact records
  • Workforce, health and safety, engagement and grievance records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Capital plans, asset adaptation budgets and investment approvals
  • Provision, claim, penalty, remediation and contingent-liability records
  • Asset valuations, useful-life assumptions, impairment tests and stranded-asset analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Process-map item (customers): Hotel guests and resort residents using bundled leisure facilities
  • Process-map item (customers): Travel agents, online travel platforms and destination management companies selling packages
  • Process-map item (emerging_pressures): Greater public sensitivity to overtourism, noise, traffic congestion and the social licence of large visitor destinations
  • Process-map item (financial_channels): Insurance costs, deductibles and exclusions linked to ride incidents, drowning risks, extreme weather, property damage and public liability
  • Process-map item (financial_channels): Market access through tour operators, schools, corporate clients and public bodies requiring safety, safeguarding and sustainability credentials

It may be less material when…

  • Entity-specific evidence does not show meaningful scale, exposure or effects.
  • The relevant business model, activity, asset or product is not present or is not significant.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.

Affected stakeholders

  • Affected communities
  • Business partners

Users of the information

  • Board / management
  • Investors / creditors
  • Local authorities
  • Media
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

  • Governance
  • Emerging issue
  • Moderate industry signal
  • Double materiality

Workcard generated from the catalogue

What this topic covers

Accountability for artificial intelligence and algorithmic systems that classify players, personalise incentives, set odds, flag harmful play or trigger account interventions, including explainability, consent, bias testing, audit trails and human review.

How it shows up in this industry

Casino and betting operators use loyalty databases, player wallets, geolocation tools, identity verification, sportsbook odds models and behavioural analytics to personalise offers, detect harmful play, manage trading exposures and trigger account interventions. These systems can also intensify play through targeted prompts or produce opaque decisions on restrictions, bonuses or interventions under data protection and gambling licensing regimes.

Why it may be material

Artificial intelligence is becoming central to online gambling, sports betting trading rooms and casino loyalty management, while regulators and claimants increasingly scrutinise automated profiling, consent, explainability and fairness. Materiality is higher where customer acquisition, retention or safer-gambling controls depend on behavioural models.

Impact pathway

  1. Potential effects may reach consumers.
  2. Affected stakeholder groups identified in the source include Customers / end-users.
  3. The source places the pathway in Own operations, Downstream, Cross value chain.

Financial pathway

  1. The topic may affect demand, pricing, market access or product and service revenue.
  2. The topic may change operating costs through resource use, controls, remediation or ongoing management.
  3. The topic may create provisions, penalties, remediation costs, claims or other liabilities.
  4. The topic may affect access to finance, funding terms or the cost of capital.
  5. The topic may affect reputation, licences to operate, intellectual property or other intangible value.

Questions to test

  • What evidence supports both the impact and financial materiality pathways?
  • Which own operations, assets or decisions create or concentrate the pathway?
  • Which products, services, customers or end uses create or concentrate the pathway?
  • Where across the value chain is the pathway most significant?
  • What is the scale, scope, likelihood and remediability of effects on consumers?
  • What technology changes could alter the topic's impacts or financial effects?

Evidence to collect

  • Consumer outcome, complaint and product-impact records
  • Revenue, demand, pricing and market-access analysis linked to the topic
  • Operating-cost records and budgets linked to the topic
  • Provision, claim, penalty, remediation and contingent-liability records
  • Funding terms, lender or investor requirements and cost-of-capital analysis
  • Reputation, licence-to-operate, intellectual-property and other intangible-value evidence
  • Process-map item (assets): Sportsbook counters, odds display boards, trading rooms and self-service betting kiosks
  • Process-map item (assets): Cash cages, count rooms, vaults, automated teller machines and secure chip inventories
  • Process-map item (assets): Online gambling and mobile betting platforms, player wallets, geolocation tools and identity verification systems
  • Process-map item (assets): Player loyalty databases, customer relationship management systems and behavioural analytics models
  • Process-map item (assets): Gaming licences, concession rights, brand names, proprietary odds models and supplier certifications

It may be less material when…

  • The organisation's scale, exposure or effects are below the threshold set for further assessment.
  • The organisation has no meaningful exposure to or influence over the relevant downstream pathway.
  • The emerging signal has not yet created a relevant exposure, impact or financial effect for the organisation.

Affected stakeholders

  • Customers / end-users

Users of the information

  • Board / management
  • Investors / creditors
  • NGOs / civil society
  • Regulators

Standards to check

Your preliminary screening decision

Saved in this browser. Your notes leave it only when you export the screening.

An initial screening — not a materiality assessment

To turn a shortlist into a defensible result, you still need to:

  • engage affected stakeholders
  • assess severity and likelihood
  • evaluate financial effects
  • define thresholds
  • document governance and approval
  • keep an audit trail
How this screening is built, and what it is not

Candidate topics come from the LRA materiality topic catalogue (42 topics for this industry that passed quality checks), aligned to GRI sector numbering and the SASB SICS classification.

Topics, rationales, impact and financial channels, stakeholders and standard hints come from the reviewed catalogue. Workcards and activity matches are generated from it by fixed rules; where LRA has written a workcard or a disclosure mapping by hand, it is labelled as curated.

Your selections, decisions and notes stay in this browser. They are sent to LRA only to build an Excel file when you choose to export, and are not stored.

This is an educational screening aid. It is not issued or endorsed by GRI, the IFRS Foundation, EFRAG or SASB, and it is not a materiality assessment of any organisation.

Initial screening summary

Hotels, Restaurants, Leisure and Tourism Services

Organisation profile

    Include for further assessment

      More evidence required

        Provisionally lower priority

          Important limitation. These are screening decisions only. They have not been validated through stakeholder engagement, severity assessment, financial-effect analysis or formal approval.

          The link carries only the sub-industry and the activities you ticked — never your decisions or notes.

          An .xlsx file with your screening, the workcards and the sources for the chosen sub-industry.