Short answer
The answer, before the reasoning
A final GRI content index review should test more than whether rows and page numbers exist. The reviewer should verify the statement of use, reporting period, GRI 1 edition, applicable Sector Standards, material-topic logic, disclosure and requirement-level completeness, exact locations, reasons for omission, assurance wording, cross-document consistency, accessibility and version control.
The 25 checks in this article are designed as a stop-the-line QA tool: a wrong claim, a prohibited omission, a broken or non-substantive reference, or a mismatch with the final report should block publication until corrected.
Technical status: source-grounded publication draft; final human technical review required before release.
Quick orientation
Quick orientation
- Applies to
- Primary decision
- GRI reporting teams, editors, technical reviewers, assurance teams and publisher
- Whether the final Content Index supports the intended GRI reporting claim
Use this as a final gate, not a drafting guide
The GRI content index is the navigation map of the reported information. Under GRI 1 Requirement 7, it must identify the reporting claim, GRI 1 edition, applicable Sector Standards, material topics, reported disclosures, sources, locations and reasons for omission, together with specific Sector Standard information. Requirement 8 sets the statement of use. These are not formatting preferences: they are part of the conditions for reporting in accordance.
A final review therefore has two jobs. It tests the index as a reporting artefact, and it tests the path from each row to the published disclosure. The second job is where many reviews fail. A page number can be accurate yet still lead to a heading, generic policy statement or partial answer. The reviewer needs to test the disclosure at requirement level.
Rule
Stop-the-line principle
Do not release the report if the statement of use is wrong, a non-omittable disclosure is missing, a Sector Standard requirement has not been addressed, a cited location does not contain substantive information, or an omission explanation does not meet GRI 1 Requirement 6.
How to run the review
Freeze the candidate publication set. Identify the exact report PDF, Content Index file, annual report, assurance report and web pages to be tested. Draft links are not acceptable evidence.
Assign independent row testing. The person who built the index should not be the only person who opens the references and judges completeness.
Test claims and architecture first. Resolve statement of use, period, applicable Sector Standards and material topics before checking hundreds of row locations.
Test by requirement, not only by disclosure. Break complex disclosures into their lettered and numbered requirements and record partial gaps.
Record evidence of pass. A check is complete only when the reviewer records what was opened, what matched and which version was tested.
Lock and archive. After approval, changes to report text, web pages, numbers or links trigger a targeted re-test before release.
Figure 1. The 25 checks are grouped into five publication gates.
The 25 checks
Use the “pass evidence” column as the minimum record in the review file. A pass should be reproducible by another reviewer. The failure examples are diagnostic, not exhaustive.
In practice
| # | Test | Pass evidence — Typical failure — Owner |
|---|---|---|
| 1 | The index is titled “GRI content index”. | A visible, unambiguous heading. — A generic heading such as “ESG indicators” or “Standards table”. — Editor |
| 2 | The statement of use uses the correct reporting option and exact reporting period. | For in-accordance reporting: the GRI 1 wording with organisation name and start/end dates. — Claim is missing, paraphrased ambiguously or uses the wrong period. — Technical reviewer |
| 3 | The reporting organisation name is the legal/reporting name used throughout the publication. | Same name in cover, GRI 2-1, statement of use and assurance report. — Trading name in one place and legal entity/group name in another. — Company secretariat / reporting owner |
| 4 | The title of GRI 1 used is stated correctly. | “GRI 1: Foundation 2021”. — No GRI 1 title or an outdated edition. — GRI lead |
| 5 | All applicable GRI Sector Standards are identified. | Titles of every applicable Sector Standard, or documented conclusion that none applies. — Sector applicability assessed informally or after the material-topic list was finalised. — Materiality lead |
| 6 | The material topics in the index match Disclosure 3-2 exactly. | Same topic names, grouping and order, or a controlled mapping explaining presentation differences. — Index contains topics omitted from 3-2 or misses topics in the approved list. — Materiality lead |
| 7 | Each applicable Sector Standard topic assessed as not material is listed with an explanation. | Topic, Sector Standard reference and organisation-specific rationale. — Blank “not material” cells or generic “not relevant to our business”. — Materiality lead |
| 8 | Disclosure 3-3 is mapped for every material topic. | A location for the complete management-of-topic disclosure, with any requirement-level omissions. — One generic policy page is cited for all topics without topic-specific management information. — Topic owners |
| 9 | Topic Standard disclosures are selected according to the organisation’s impacts. | Relevant disclosures are included; irrelevant disclosures are not presented as omissions unless a Sector Standard rule requires treatment. — All disclosures in a Topic Standard are included mechanically, or a relevant disclosure is silently omitted. — GRI lead |
| 10 | Sector-listed Topic Standard disclosures for material topics are accounted for. | Reported disclosure or permitted “not applicable” omission with explanation, as required by GRI 1 Requirement 5-b. — Sector reference number appears, but the listed disclosure is missing. — GRI lead |
| 11 | Every disclosure identifier and title is accurate. | Correct number, title, Standard and edition. — Typographical number changes the disclosure; old 2016 title is used. — Editor |
| 12 | Every location is specific. | Exact page number, section anchor or stable URL. — A reference to “Annual Report”, “website” or a 60-page chapter. — Publisher |
| 13 | All locations are listed when the disclosure is split. | Every page/URL needed to answer the disclosure. — Index points to one narrative paragraph while the metric or methodology is elsewhere. — Publisher |
| 14 | The reference lands on substantive disclosure content. | The cited location contains the information, not just a heading, policy slogan or contents page. — A link works technically but does not answer the requirement. — Independent index tester |
| 15 | Requirement-level completeness has been tested. | Checklist against each lettered/numbered requirement, with gaps and omissions recorded. — The row is marked complete because some information exists for the disclosure. — Technical reviewer |
| 16 | Every omission uses one of the permitted reasons. | Not applicable, legal prohibitions, confidentiality constraints, or information unavailable/incomplete. — “Not reported”, “not material”, “data pending” or other invented labels. — GRI lead |
| 17 | Every omission explanation is complete for the reason used. | Specific rationale; for unavailable/incomplete information, missing portion, reason, steps and expected timeframe. — Only the reason label is shown. — Technical reviewer |
| 18 | Reasons for omission are not used for non-omittable disclosures. | No omission for GRI 2-1 to 2-5, GRI 3-1 or GRI 3-2. — A gap in reporting practices or material topics is hidden as “information unavailable”. — Final approver |
| 19 | “Not applicable” is supported by facts, not by poor performance or missing systems. | The item genuinely does not apply to the organisation or impact. — The organisation has the activity but does not collect the data. — Technical reviewer |
| 20 | Assurance references describe the assured scope accurately. | Link to the assurance report; level, criteria, subject matter and limitations match the index wording. — “GRI report assured” when only selected metrics or a Content Index service were reviewed. — Assurance liaison |
| 21 | Reporting period, frequency and publication dates are consistent. | GRI 2-3, statement of use, data tables, assurance report and website use the same period. — Calendar-year narrative mixed with fiscal-year metrics without explanation. — Reporting owner |
| 22 | Reporting boundary and entities are consistent. | GRI 2-2 entity list, metric boundaries and annual-report group structure reconcile or differences are explained. — A metric covers selected operations while the index implies group-wide disclosure. — Finance / reporting owner |
| 23 | Quantitative figures, units, baselines and restatements reconcile. | Index-linked figures match the final annual report and website; restatements align with GRI 2-4. — Draft numbers or obsolete base years remain on one channel. — Data controller |
| 24 | All referenced documents and web pages are accessible and current. | Links open without login; anchors work; documents are final; accessibility and language are appropriate. — Broken link, draft PDF, geoblocked page or later-edited web copy. — Publisher |
| 25 | The publication package is version-locked and approved. | Final index, report, website copy, assurance statement, owner, approval date and archive hash/version are recorded. — The index is edited after sign-off without re-testing. — Final approver |
Gate 1: identity and reporting claim
The first five checks protect the highest-level claim. For reporting in accordance, GRI 1 gives the statement pattern: “[Name] has reported in accordance with the GRI Standards for the period [start and end dates].” The organisation should not improvise a stronger claim such as “GRI certified”, “fully compliant” or “approved by GRI”. The statement must describe the same reporting organisation and period as the report and GRI 2 disclosures.
Sector Standard applicability must be concluded before the index is final. If a Sector Standard applies, its title belongs in the index and its likely material topics need to be reflected in the material-topic assessment. A diversified group may need more than one Sector Standard.
Gate 2: material topics and Standards logic
The index is not the place to repair an unapproved material-topic list. Disclosure 3-2 and the index should present the same final list. If presentation labels differ for readability, maintain a controlled cross-reference so the reader and reviewer can see that the concepts are the same.
GRI 1 requires an organisation to review topics in applicable Sector Standards. Topics assessed as not material must be listed in the index with an explanation. For material topics covered by a Sector Standard, the organisation either reports the listed Topic Standard disclosures or provides the “not applicable” reason for omission and required explanation where Requirement 5-b applies. Separately, GRI 1 Requirement 5-a states that only Topic Standard disclosures relevant to the organisation’s impacts need to be reported. The review must distinguish these two situations.
Rule
Reviewer question
For every material topic, can the reviewer move from GRI 3-2 topic → GRI 3-3 management disclosure → relevant Topic Standard disclosures → Sector Standard references → exact published locations without making an undocumented assumption?
Gate 3: traceability and requirement-level completeness
GRI 1 guidance expects specific page numbers or links. Where information is spread across locations, all necessary locations should be included. The reviewer should click or open every reference in the final environment, not in an authoring system. A link to a policy can support a disclosure, but a policy rarely provides reporting-period results, effectiveness, limitations or stakeholder information by itself.
Figure 2. A valid Content Index row creates a tested chain from requirement to published evidence.
The requirement-level test
Create a temporary reviewer sheet with one row for each requirement inside the disclosure. Mark each element as reported, not applicable, omitted with a permitted reason, or unresolved. Then compare that sheet with the public Content Index. This catches the common situation where a row claims a complete disclosure while the report answers only one part.
In practice
| Disclosure / requirement | Public location | Reviewer result — Required Content Index treatment |
|---|---|---|
| 3-3-a: actual and potential negative and positive impacts | pp. 42-43 | Reported for operations; supply-chain impact missing — Add second location or record requirement-level omission. |
| 3-3-b: policies or commitments | p. 44 and web policy | Reported — List both locations if both are needed. |
| 3-3-c: actions to manage impacts | pp. 45-46 | Reported — No omission. |
| 3-3-d: tracking effectiveness | p. 47 | Partial - activities reported, outcomes absent — Revise disclosure or add permitted omission for the missing requirement. |
| 3-3-e/f: stakeholder engagement and lessons | No substantive content | Gap — Do not mark Disclosure 3-3 complete until resolved or omitted correctly. |
Gate 4: reasons for omission and assurance references
GRI 1 permits four reasons for omission: not applicable, legal prohibitions, confidentiality constraints, and information unavailable/incomplete. Each has a required explanation. “Not material”, “data pending”, “commercial sensitivity” and “not disclosed this year” are not substitute labels. For information unavailable/incomplete, the explanation must identify the missing information, explain why it is missing, and describe the steps and expected timeframe to obtain it.
Reasons for omission are not permitted for Disclosures 2-1 to 2-5, 3-1 or 3-2. This makes the test especially important for reporting boundary, period, restatements, external assurance and material-topic process. If the required item does not exist - for example, a policy or committee - the organisation can often comply by reporting that it does not exist rather than treating the absence as an omission.
Assurance and GRI service wording
Where the organisation refers to external assurance, the wording must match the practitioner’s report: subject matter, criteria, reporting period, level of assurance, exclusions and limitations. A limited-assurance engagement over selected metrics does not support the unqualified statement “the sustainability report was assured”. Similarly, GRI’s Content Index Services review the presentation, accessibility and sampled implementation of Content Index requirements within the stated service scope; they are not an external assurance conclusion over all reported sustainability information.
Gate 5: consistency, accessibility and version control
A technically correct index can become wrong in the last 24 hours of production. Page reflow changes references, a web editor updates a policy, finance replaces a number, the assurance statement changes its scope, or a report PDF is renamed and re-uploaded. The final gate tests the whole publication set as a controlled version.
At minimum, reconcile organisation name, period, entities, boundary, material topics, policies, targets, quantitative values, units, base years and restatements across the report, annual report, index, assurance report and web pages. Links should be accessible without credentials and stable enough for the expected life of the report. If a web page is intended to remain live and change over time, retain an archived publication snapshot or date/version reference.
In practice
Illustrative Content Index row
| Field | Illustrative stronger entry | Reviewer note |
|---|---|---|
| GRI Standard / source | GRI 3: Material Topics 2021 | Correct title and edition. |
| Disclosure | 3-3 Management of material topics - Occupational health and safety | Topic-specific label helps navigation but does not alter the disclosure title. |
| Location | Sustainability Report pp. 78-84; OHS data methodology pp. 162-164 | Both narrative and methodology locations are needed. |
| Requirement-level omission | 3-3-d-ii: information unavailable/incomplete - contractor outcome data for two countries are not consolidated because local systems use incompatible classifications. A harmonised data model is being implemented for FY2027, with complete reporting expected in the 2027 report. | Identifies the missing element, reason, action and timeframe. Technical reviewer still tests whether an estimate is reasonably possible. |
| Assurance reference | Selected OHS metrics on pp. 82-84 are within the limited-assurance scope; see Independent Practitioner’s Report, pp. 185-188. Narrative statements and the Content Index are outside that scope. | Avoids implying broader assurance. |
In practice
Common review failures
| Failure pattern | Why it survives drafting | Consequence — Correction |
|---|---|---|
| The page exists but the requirement is not answered. | The reviewer checks navigation, not substance. | False completeness claim and assurance rework. — Use a requirement-level sheet and independent row testing. |
| The material-topic list differs between GRI 3-2, the index and the website. | Documents were owned by different teams. | Readers cannot identify the approved material topics. — Create one controlled topic register and feed every output from it. |
| “Not applicable” is used for missing data. | It appears cleaner than a data-gap explanation. | Incorrect omission reason and misleading claim. — Use information unavailable/incomplete, or calculate a reasonable estimate. |
| A Sector Standard is named but not operationalised. | Applicability was added late for presentation. | Likely material topics and listed disclosures may be missing. — Reopen the Sector Standard review before final claim approval. |
| Assurance wording is broader than the practitioner’s report. | Marketing or report design shortens the description. | Misrepresentation of assurance scope. — Use wording reviewed by the assurance liaison and practitioner. |
| Website references are changed after the PDF is locked. | Web publication is managed separately. | Broken traceability and contradictory disclosures. — Version-lock referenced pages or archive a dated snapshot. |
Rule
Myth: “The Content Index is complete, so the report is in accordance.”
Reality: the index is part of the in-accordance requirements and must accurately navigate to the reported information. It does not replace the underlying disclosures, the material-topic process, the Sector Standard review, or the organisation’s responsibility for the reporting claim.
Final decision rule
The reviewer should issue one of three outcomes: approve, approve with documented non-critical actions, or reject for revision. A wrong reporting claim, a prohibited omission, a missing Sector Standard requirement, a material requirement-level gap, a non-substantive location or a serious cross-document inconsistency is a rejection issue. Do not downgrade a critical technical problem because the publication deadline has arrived.
Rule
Internal use
This section supports technical review, CMS assembly, SEO, design and controlled reuse. It is not part of the public article body.
Questions
Questions people ask
What is the most important GRI Content Index check?
A final GRI content index review should test more than whether rows and page numbers exist. The reviewer should verify the statement of use, reporting period, GRI 1 edition, applicable Sector Standards, material-topic logic, disclosure and requirement-level completeness, exact locations, reasons for omission, assurance wording, cross-document consistency, accessibility and version control. The 25 checks in this article are designed as a stop-the-line QA tool: a wrong claim, a prohibited omission, a broken or non-substantive reference, or a mismatch with the final report should block publication until corrected.
Can “not material” be used as a reason for omission?
GRI 1 permits four reasons for omission: not applicable, legal prohibitions, confidentiality constraints, and information unavailable/incomplete. Each has a required explanation. “Not material”, “data pending”, “commercial sensitivity” and “not disclosed this year” are not substitute labels.
Does a working page reference prove a disclosure is complete?
A final GRI content index review should test more than whether rows and page numbers exist. The reviewer should verify the statement of use, reporting period, GRI 1 edition, applicable Sector Standards, material-topic logic, disclosure and requirement-level completeness, exact locations, reasons for omission, assurance wording, cross-document consistency, accessibility and version control. The 25 checks in this article are designed as a stop-the-line QA tool: a wrong claim, a prohibited omission, a broken or non-substantive reference, or a mismatch with the final report should block publication until corrected.
Does the GRI Content Index Service assure the report?
A limited-assurance engagement over selected metrics does not support the unqualified statement “the sustainability report was assured”. Similarly, GRI’s Content Index Services review the presentation, accessibility and sampled implementation of Content Index requirements within the stated service scope; they are not an external assurance conclusion over all reported sustainability information.
Sources
Primary sources
- GRI 1: Foundation 2021. Requirements 3 and 5-9; guidance on reporting locations; Appendix 1
- GRI 2: General Disclosures 2021. Disclosures 2-1 to 2-5 and other referenced general disclosures
- GRI 3: Material Topics 2021. Disclosures 3-1, 3-2 and 3-3
- GRI Report Services - Standards Alignment Check Services Methodology. 2026 Content Index - Essentials and Advanced methodology
- GRI Content Index Service. Current service description
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