ESRS 2: General Disclosures·Disclosure Requirement SBM-2
Interests and Views of Stakeholders
إرشادات عملية لإعداد هذا الإفصاح. استخدم هذه البطاقة لتحديد المعلومات المطلوب إعدادها والتحقق من الادعاءات وتنظيم الأدلة الداعمة. وللاطلاع على المتطلبات الدقيقة، ارجع دائمًا إلى المصدر الرسمي لـ European Commission.
بطاقة النشر
المراجعة قيد الانتظارالمعيار
ESRS 2: General Disclosures
Disclosure Requirement SBM-2 · 2026-5010-final
آخر مراجعة
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مواد تعليمية من LRA · لم تصدرها أو تعتمدها European Commission
جوهر الإفصاح
This disclosure asks an organisation to explain which stakeholder groups it has considered and what their interests, concerns and views are in relation to the sustainability matters that are material to the business. In practice, the report should show that stakeholder input is not just acknowledged in general terms, but has been used to understand what matters most to different groups and how those views have informed the organisation’s assessment and reporting.
The practical focus is on breadth and relevance: the organisation should cover the stakeholder groups and parts of the business that are actually affected, rather than relying only on a few well-known or flagship sites. The aim is to show how the organisation has identified and reflected stakeholder perspectives across its operations, value chain and material topics in a way that is proportionate to its footprint and impacts.
تدعم هذه المواد التعليمية من LRA إعداد الإفصاح. وللاطلاع على المتطلبات الدقيقة، ارجع دائمًا إلى المصدر الرسمي لـ European Commission.
قبل أن تبدأ
قبل أن تبدأ
قائمة تحقق موجزة قبل إعداد هذا الإفصاح — ضع علامة أمام كل بند بمجرد الانتهاء منه.
الإعداد
المعلومات الأساسية المطلوب إعدادها
| حقل الإعداد | ما يجب تسجيله | إشارة إلى الدليل | الجهة المسؤولة |
|---|---|---|---|
| Stakeholder groups | List the main external and internal groups the organisation treats as important for this topic, using the same grouping used in reporting and governance papers. | Stakeholder map, materiality papers, engagement plan, board or committee papers, strategy documents. | Sustainability / stakeholder engagement |
| Engagement approach | Describe the ways the organisation engages those groups, such as meetings, surveys, forums, consultations or other channels, and keep the description aligned to the actual process used. | Engagement logs, consultation records, survey plans and results, meeting minutes, stakeholder programme tracker. | Sustainability / stakeholder engagement |
| Stakeholder concerns | Capture the main issues, expectations or concerns raised by those groups, grouped in the same way the organisation records them for reporting and follow-up. | Survey outputs, consultation summaries, meeting notes, issue trackers, grievance or feedback logs. | Sustainability / stakeholder engagement |
| Board briefing route | Explain how the board receives updates on stakeholder matters, including the route, frequency and source of the information it sees. | Board packs, committee papers, reporting calendar, governance reporting lines, minutes showing receipt of updates. | Company secretariat / governance |
كيفية إعداده
اطلب البيانات
Request stakeholder engagement and board briefing evidence
حوّل الإفصاح إلى سؤال عمل داخلي، ثم كيّفه بما يتوافق مع مصطلحات مؤسستك.
What stakeholder groups did we engage, what did they tell us, and how was that fed up to the board or equivalent leadership group during the reporting period?
Use your organisation’s own labels first, then map them to the disclosure. For example, use your usual names for stakeholder groups, consultation channels, leadership packs, and board updates rather than framework terms.
طلب ضعيف
Please provide the stakeholder engagement evidence for SBM-2.
لماذا يفشل: It uses framework language only, gives no clue which internal team should respond, and does not say what records, dates, channels, or leadership updates are needed. That makes it hard to find the right evidence and easy to return an incomplete pack.
طلب أفضل
Please send the stakeholder engagement log, consultation notes, and board or committee update pack for [reporting period], showing the groups we spoke to, how we heard from them, the main issues they raised, and where those points were summarised for [board / committee name]. Include the source file, date range, and owner for each record.
نموذج بريد إلكتروني رسمي
Subject: Request for stakeholder engagement and board update evidence for [reporting period] Hi [name/team], I’m pulling together the evidence pack for our sustainability reporting and need your help with the stakeholder engagement material for [reporting period]. Please could you share, or point me to, the records covering: - the main stakeholder groups we engaged during the period; - how we engaged them and through which channels; - the main issues, concerns, or views they raised; - how those points were summarised and taken up in updates to the board / [your internal leadership group name]. Please include the source documents or tracker extracts, plus any notes on the reporting boundary, dates, and who owns each record. If it helps, you can send this back in your usual format and I’ll map it for the disclosure. Please also flag anything confidential or sensitive so we can handle it appropriately. Thanks, [preparer name]
نسخة مختصرة لـ Teams / Slack
Hi [name] — could you send over the stakeholder engagement log / board update pack for [reporting period]? I need the groups engaged, the channels used, the main points raised, and the note or deck that went to [board / committee name]. Please include the source file and dates. I’ll map it to the reporting pack.
أمثلة قطاعية
Manufacturing
السياق. A plant-based group with site-level employee forums, supplier reviews, and community liaison meetings near major facilities.
الطلب المُكيَّف. Please share the site engagement log and leadership update pack for [reporting period], covering employee reps, key suppliers, and local community contacts. I need the topics raised, the way each conversation happened, and the note that went to the executive team or board committee.
مثال على الرد. Attached: site engagement tracker export, supplier forum minutes, community meeting summary, and Q4 board pack slide. The tracker lists each group, date, topic, owner, and the route used to brief leadership.
Financial services
السياق. A regulated business with investor relations calls, customer feedback channels, and periodic updates to the board risk committee.
الطلب المُكيَّف. Please provide the stakeholder feedback summary and committee paper for [reporting period], showing investor, customer, and employee inputs, the channels used to gather them, and the paper or slide deck sent to the board risk committee.
مثال على الرد. Attached: IR call notes, customer insight summary, employee pulse survey output, and risk committee paper. The pack shows the main themes, dates, source files, and the committee briefing route.
صُغ إفصاحك
ملاحظات تحوّل البيانات إلى إفصاح
نماذج تدريبية من LRA — كيّفها بما يناسب مؤسستك وتحقّق من المصدر الرسمي قبل الاعتماد.
ملاحظة منهجية
State which stakeholder groups were included, how they were grouped, and what counts as an engagement method, interest, or board briefing in this disclosure.
ملاحظة سياقية
Explain what the stakeholder map shows about who the organisation listens to, how it gathers views, and how those views reach the board.
بيان التقلبات
If the mix of groups, engagement channels, or board reporting changed, note whether that reflects a shift in priorities, coverage, or the way input is escalated.
مُدخل في فهرس المحتوى
SBM-2 Interests and Views of Stakeholders — [location / page] / [notes]مركز التنزيلات
أدوات ونماذج الإعداد
أدوات إعداد احترافية لـ SBM-2 — مجانًا مع عضوية LRA Community. سجّل مرة واحدة (مجانًا) لتُفتح جميع التنزيلات، إلى جانب مكتبة الإفصاحات والنماذج ومساعد LRA الذكي.
الجاهزية للتحقق
لكل ادعاء، تحقّق من الأدلة
| الادعاء | المخاطر | الأدلة الواجب فحصها |
|---|---|---|
| We prepared the coverage figure from our own engagement records, using a short summary of the main ways we spoke with affected groups and the main groups involved in each relevant category. | An assurer may question whether the summary is complete, whether the engagement methods were actually used, and whether the groups named match the underlying records. | Engagement logs, meeting notes, attendance lists, consultation summaries, stakeholder maps, and the internal working paper showing how the summary was compiled from source records. |
| For the disclosed operations, we selected the relevant stakeholder groups and engagement channels on a consistent basis, then checked that the summary reflects the actual mix of contacts rather than a selective or one-off account. | The main risk is cherry-picking: the reporter may have left out less favourable engagement, omitted a relevant group, or described a broader process than the evidence supports. | Scope memo, inclusion/exclusion rationale, source files for each engagement channel, cross-checks between the draft disclosure and the underlying records, and sign-off notes from the preparer and reviewer. |
| We built the statement on stakeholder feedback already held in our files and used it to describe what key groups told us about the business model and strategy, without overstating how representative any single view was. | An assurer will probe whether the reported views are genuinely supported by evidence, whether they are current, and whether the wording overstates consensus or certainty. | Survey outputs, interview notes, grievance or feedback records, workshop summaries, analysis papers, and evidence showing how the team distinguished recurring themes from isolated comments. |
| Before publication, we checked that the summary of stakeholder views was aligned with the latest internal analysis and with the material issues already identified for the reporting period. | The concern is that the disclosure may be out of date, inconsistent with other sections, or based on an earlier draft after the underlying analysis changed. | Latest issue-analysis pack, version history, review comments, reconciliation between the disclosure and related sections, and approval evidence showing the final check before release. |
| We informed the board and relevant committees using briefing papers and meeting packs that set out the main stakeholder concerns, the related impacts and risks, and any points raised by worker representatives. | An assurer may test whether the governance update was timely, whether it covered the right topics, and whether the board-level reporting is supported by actual papers and minutes. | Board and committee packs, minutes, presentation slides, management reports, escalation notes, and records showing when worker-representative input was included and how it was passed up the line. |
حزمة الأدلة المطلوب إعدادها
الثغرات الشائعة في التقارير
الثغرات الشائعة
أخطاء يجب تجنبها عند جمع البيانات
حيث يلزم غالبًا الحكم المهني
أمثلة
أمثلة توضيحية
أمثلة اصطناعية من إعداد LRA — ليست مقتبسة من تقرير شركة ولا من نص أي معيار.
We keep the board updated through a standing pack for each meeting, plus ad hoc briefings when a material issue emerges. Our main external groups are employees, suppliers, customers, local communities, investors and regulators; we hear from them through site visits, surveys, grievance channels, supplier reviews, customer panels and community meetings.
- The views we hear most often are about safe working conditions, product quality, timely payment, lower emissions, packaging reduction and clearer reporting.
- In the last year, 1,240 employees took part in surveys or town halls, 86 suppliers joined review calls, 420 customers gave feedback through panels or complaints, and 18 community meetings were held; each of these feeds into the papers sent to directors and committee members before decisions are made.
Illustrative only: shows how a company can describe who it engages, how it does so, what those groups care about, and how that information reaches the board.
We use tenant forums, contractor meetings, investor calls, resident drop-ins and regulator check-ins to gather views from the groups most affected by our operations. Those groups include tenants, building users, contractors, investors, nearby residents and public authorities, and their main concerns are building safety, energy use, service quality, accessibility, rent affordability and complaint handling.
- During the year, 64 tenant meetings were held, 27 contractor sessions took place, 12 investor updates were delivered, and 9 resident forums were run; the board receives a monthly summary plus escalation notes where issues need a decision.
- Committee chairs also receive a short digest of recurring themes so that directors can see where expectations are changing and where management action is still needed.
Illustrative only: shows a different sector using different engagement channels while still covering the same four disclosure points.
تقارير الشركات
كيف تُفصح الشركات عن SBM-2 عمليًا
أمثلة على ممارسات إفصاح كاملة وجزئية. هذه تحليلات قائمة على الأدلة، وليست نماذج جاهزة للنسخ.
اسأل مساعد Study Studio الذكي عن هذا الإفصاح
احصل على إجابات عملية تناسب سياق تقاريرك. أول إجابتين مجانيتان — انضم إلى LRA Community مجانًا للمتابعة بلا حدود.
اختبر فهمك
سيناريوهات للتمرّن
A group of warehouse workers has raised concerns about shift patterns, while local residents near a distribution site have focused on traffic and noise. The reporting team has also heard from a lender that wants clearer climate transition information.
A preparer has minutes from town-hall meetings, a supplier survey and a grievance log, but no single document that summarises all engagement activity. The board asks for a concise description of how the company has gathered stakeholder input during the year.
During drafting, the sustainability team has a long list of comments from employees, investors and community groups. Some comments are operational requests, while others are broader concerns about safety, pay, emissions and local access to jobs.
The sustainability report is being finalised, and the board pack contains a dashboard of stakeholder issues, a summary of engagement outcomes and a note on unresolved concerns. The chair wants to know how the board itself was kept up to date.
مراجع الإطار
متطلبات ESRS ذات الصلة والإفصاحات المرتبطة
المراجع المتاحة للإطار والإفصاحات القريبة ذات الصلة بإعداد هذا المتطلب.
ESRS
SBM-2
ضمن ESRS 2: General Disclosures
ذات صلة واستكشاف
المزيد في ESRS 2 ← تصفّح الفهرس الكامل ← الصفحة الرئيسية لمكتبة الإفصاحات ← ابحث في جميع الإفصاحات ←
الأسئلة الشائعة
أسئلة تجيب عنها هذه الصفحة
Start with the plain-language explainer, then work through the step-by-step preparation section and the listed datapoints. The page also gives draft-output prompts, so you can turn the collected information into a first-pass narrative rather than starting from a blank page.
The page says to prepare four datapoints: stakeholder groups, engagement approach, stakeholder concerns, and the board briefing route. Use those as your minimum data set before drafting.
Use the page’s stakeholder-groups datapoint as the starting point and make sure the scope is clear enough to support the narrative and any evidence pack. The page does not give a fixed list, so you need to align the scope to your own reporting context and document it consistently.
Capture the approach in a way that shows how engagement was carried out and how it links to the concerns reported. The page’s preparation section and evidence pack are the main places to anchor that documentation.
The page is useful for splitting ownership across ESG, HR, data owners and governance contacts because it names the key datapoints and the board briefing route. Assign each input to the person or team that can evidence it, then keep the ownership trail in the workbook.
The page includes an evidence pack with five items and five assurance claims to verify, so use those as the core of your file set. Build the pack around claim, risk and evidence so a reviewer can trace each statement back to support.
Treat them as a check-list for what a reviewer is likely to test: each claim should have a clear risk and supporting evidence. The page is designed to help you verify the disclosure before it goes into a draft or assurance process.
The page lists common reporting gaps and mistakes, so use that section as a pre-submission review. It is especially helpful for spotting missing datapoints, weak evidence, or a narrative that does not line up with the underlying records.
The Download Centre includes a Prep & Assurance workbook in .xlsx format, which is intended to help you organise the preparation and assurance steps. Use it alongside the page’s datapoints, evidence pack and assurance claims to build a draft that is easier to review.
Yes, the page includes synthetic illustrative example disclosures, including a quantitative table where relevant. Use them as a formatting and drafting aid only, and make sure your own figures and narrative stay internally consistent.
The draft-output section gives visualisation ideas, narrative starters and a content-index line to help you convert the prepared data into a usable draft. Start with the narrative starters, then use the content-index line to show where the disclosure sits in your report.
أسئلة أخرى يمكن أن تساعد فيها هذه الصفحة
تعمّق أكثر · SBM-2
تعلّم إعداد هذا الإفصاح من البداية إلى النهاية
This guide covers one Disclosure Requirement. The ESRS / CSRD Reporting course walks the full European workflow — double materiality, datapoints, evidence and assurance — with exercises on your own data.
Available as Guided Flex, Live Cohort, 1:1 Expert Mentorship or Corporate Programme.
احصل على أدوات SBM-2 — مجانًا
أدوات الإعداد مجانية لأعضاء LRA Community وللطلاب. سجّل مرة واحدة (مجانًا) ويبدأ تنزيلك على الفور — إلى جانب مكتبة الإفصاحات والنماذج ومساعد LRA الذكي.
تم — يبدأ تنزيلك الآن
يجري تنزيل ملفك الآن. كما أصبح حسابك في المجتمع (Cabinet) جاهزًا — مع مكتبة الإفصاحات والنماذج ومساعد LRA الذكي.
افتح حسابك ←