انتقل إلى جوهر الإفصاح

مكتبة الإفصاحاتإرشادات عملية لكل إفصاح في التقارير

ESRS 2: General Disclosures·Disclosure Requirement SBM-2

Interests and Views of Stakeholders

إرشادات عملية لإعداد هذا الإفصاح. استخدم هذه البطاقة لتحديد المعلومات المطلوب إعدادها والتحقق من الادعاءات وتنظيم الأدلة الداعمة. وللاطلاع على المتطلبات الدقيقة، ارجع دائمًا إلى المصدر الرسمي لـ European Commission.

بطاقة النشر

المراجعة قيد الانتظار
··· قيد المراجعة المراجعة التحريرية جارية أُعدّت من مواد المصادر الرسمية وأدلة التقارير المنشورة. لم يُسجَّل بعد أي معتمِد باسمه، ولذلك لا تحمل هذه الصفحة توقيع مؤلف. استخدمها إلى جانب المصدر الرسمي لـ European Commission ريثما تكتمل تلك المراجعة.

المعيار

ESRS 2: General Disclosures

Disclosure Requirement SBM-2 · 2026-5010-final

ساري اعتبارًا من

2027-01-01

المصدر الرسمي: فتح ↗

آخر مراجعة

مواد تعليمية من LRA · لم تصدرها أو تعتمدها European Commission

جوهر الإفصاح

This disclosure asks an organisation to explain which stakeholder groups it has considered and what their interests, concerns and views are in relation to the sustainability matters that are material to the business. In practice, the report should show that stakeholder input is not just acknowledged in general terms, but has been used to understand what matters most to different groups and how those views have informed the organisation’s assessment and reporting.

The practical focus is on breadth and relevance: the organisation should cover the stakeholder groups and parts of the business that are actually affected, rather than relying only on a few well-known or flagship sites. The aim is to show how the organisation has identified and reflected stakeholder perspectives across its operations, value chain and material topics in a way that is proportionate to its footprint and impacts.

تدعم هذه المواد التعليمية من LRA إعداد الإفصاح. وللاطلاع على المتطلبات الدقيقة، ارجع دائمًا إلى المصدر الرسمي لـ European Commission.

قبل أن تبدأ

قبل أن تبدأ

قائمة تحقق موجزة قبل إعداد هذا الإفصاح — ضع علامة أمام كل بند بمجرد الانتهاء منه.

الإعداد

المعلومات الأساسية المطلوب إعدادها

حقل الإعداد ما يجب تسجيله إشارة إلى الدليل الجهة المسؤولة
Stakeholder groups List the main external and internal groups the organisation treats as important for this topic, using the same grouping used in reporting and governance papers. Stakeholder map, materiality papers, engagement plan, board or committee papers, strategy documents. Sustainability / stakeholder engagement
Engagement approach Describe the ways the organisation engages those groups, such as meetings, surveys, forums, consultations or other channels, and keep the description aligned to the actual process used. Engagement logs, consultation records, survey plans and results, meeting minutes, stakeholder programme tracker. Sustainability / stakeholder engagement
Stakeholder concerns Capture the main issues, expectations or concerns raised by those groups, grouped in the same way the organisation records them for reporting and follow-up. Survey outputs, consultation summaries, meeting notes, issue trackers, grievance or feedback logs. Sustainability / stakeholder engagement
Board briefing route Explain how the board receives updates on stakeholder matters, including the route, frequency and source of the information it sees. Board packs, committee papers, reporting calendar, governance reporting lines, minutes showing receipt of updates. Company secretariat / governance
+ إظهار العناصر الفرعية لـ SBM-2 (قائمة عمل LRA)

كيفية إعداده

Set the reporting boundary first: decide which stakeholder groups you will cover, and make sure the scope is consistent across the whole response.
Agree what counts as an engagement method, then list the ways the organisation has interacted with those groups during the period in a way that fits your internal records.
Gather the underlying material for each group’s main concerns or views, using meeting notes, survey outputs, correspondence, or other source records that support the narrative.
Draft the disclosure by pairing each stakeholder group with its engagement approach, the main interests or views raised, and the way the board or equivalent governing group is kept up to date.
Record any exclusions, scope changes, or judgement calls so a reviewer can see what was left out, what changed, and why the final wording or figures are presented that way.
Check the finished text against the official source and your evidence pack to confirm the content matches the required points and that nothing material has been missed or added.

اطلب البيانات

Request stakeholder engagement and board briefing evidence

حوّل الإفصاح إلى سؤال عمل داخلي، ثم كيّفه بما يتوافق مع مصطلحات مؤسستك.

What stakeholder groups did we engage, what did they tell us, and how was that fed up to the board or equivalent leadership group during the reporting period?

Use your organisation’s own labels first, then map them to the disclosure. For example, use your usual names for stakeholder groups, consultation channels, leadership packs, and board updates rather than framework terms.

طلب ضعيف

Please provide the stakeholder engagement evidence for SBM-2.

لماذا يفشل: It uses framework language only, gives no clue which internal team should respond, and does not say what records, dates, channels, or leadership updates are needed. That makes it hard to find the right evidence and easy to return an incomplete pack.

طلب أفضل

Please send the stakeholder engagement log, consultation notes, and board or committee update pack for [reporting period], showing the groups we spoke to, how we heard from them, the main issues they raised, and where those points were summarised for [board / committee name]. Include the source file, date range, and owner for each record.

نموذج بريد إلكتروني رسمي
Subject: Request for stakeholder engagement and board update evidence for [reporting period]

Hi [name/team],

I’m pulling together the evidence pack for our sustainability reporting and need your help with the stakeholder engagement material for [reporting period].

Please could you share, or point me to, the records covering:
- the main stakeholder groups we engaged during the period;
- how we engaged them and through which channels;
- the main issues, concerns, or views they raised;
- how those points were summarised and taken up in updates to the board / [your internal leadership group name].

Please include the source documents or tracker extracts, plus any notes on the reporting boundary, dates, and who owns each record.

If it helps, you can send this back in your usual format and I’ll map it for the disclosure. Please also flag anything confidential or sensitive so we can handle it appropriately.

Thanks,
[preparer name]
نسخة مختصرة لـ Teams / Slack
Hi [name] — could you send over the stakeholder engagement log / board update pack for [reporting period]? I need the groups engaged, the channels used, the main points raised, and the note or deck that went to [board / committee name]. Please include the source file and dates. I’ll map it to the reporting pack.

أمثلة قطاعية

Manufacturing

السياق. A plant-based group with site-level employee forums, supplier reviews, and community liaison meetings near major facilities.

الطلب المُكيَّف. Please share the site engagement log and leadership update pack for [reporting period], covering employee reps, key suppliers, and local community contacts. I need the topics raised, the way each conversation happened, and the note that went to the executive team or board committee.

مثال على الرد. Attached: site engagement tracker export, supplier forum minutes, community meeting summary, and Q4 board pack slide. The tracker lists each group, date, topic, owner, and the route used to brief leadership.

Financial services

السياق. A regulated business with investor relations calls, customer feedback channels, and periodic updates to the board risk committee.

الطلب المُكيَّف. Please provide the stakeholder feedback summary and committee paper for [reporting period], showing investor, customer, and employee inputs, the channels used to gather them, and the paper or slide deck sent to the board risk committee.

مثال على الرد. Attached: IR call notes, customer insight summary, employee pulse survey output, and risk committee paper. The pack shows the main themes, dates, source files, and the committee briefing route.

صُغ إفصاحك

ملاحظات تحوّل البيانات إلى إفصاح

نماذج تدريبية من LRA — كيّفها بما يناسب مؤسستك وتحقّق من المصدر الرسمي قبل الاعتماد.

ملاحظة منهجية

State which stakeholder groups were included, how they were grouped, and what counts as an engagement method, interest, or board briefing in this disclosure.

ملاحظة سياقية

Explain what the stakeholder map shows about who the organisation listens to, how it gathers views, and how those views reach the board.

بيان التقلبات

If the mix of groups, engagement channels, or board reporting changed, note whether that reflects a shift in priorities, coverage, or the way input is escalated.

مُدخل في فهرس المحتوى

SBM-2 Interests and Views of Stakeholders — [location / page] / [notes]

مركز التنزيلات

أدوات ونماذج الإعداد

أدوات إعداد احترافية لـ SBM-2 — مجانًا مع عضوية LRA Community. سجّل مرة واحدة (مجانًا) لتُفتح جميع التنزيلات، إلى جانب مكتبة الإفصاحات والنماذج ومساعد LRA الذكي.

مجانًا · لأعضاء المجتمع

الجاهزية للتحقق

لكل ادعاء، تحقّق من الأدلة

الادعاء المخاطر الأدلة الواجب فحصها
We prepared the coverage figure from our own engagement records, using a short summary of the main ways we spoke with affected groups and the main groups involved in each relevant category.An assurer may question whether the summary is complete, whether the engagement methods were actually used, and whether the groups named match the underlying records.Engagement logs, meeting notes, attendance lists, consultation summaries, stakeholder maps, and the internal working paper showing how the summary was compiled from source records.
For the disclosed operations, we selected the relevant stakeholder groups and engagement channels on a consistent basis, then checked that the summary reflects the actual mix of contacts rather than a selective or one-off account.The main risk is cherry-picking: the reporter may have left out less favourable engagement, omitted a relevant group, or described a broader process than the evidence supports.Scope memo, inclusion/exclusion rationale, source files for each engagement channel, cross-checks between the draft disclosure and the underlying records, and sign-off notes from the preparer and reviewer.
We built the statement on stakeholder feedback already held in our files and used it to describe what key groups told us about the business model and strategy, without overstating how representative any single view was.An assurer will probe whether the reported views are genuinely supported by evidence, whether they are current, and whether the wording overstates consensus or certainty.Survey outputs, interview notes, grievance or feedback records, workshop summaries, analysis papers, and evidence showing how the team distinguished recurring themes from isolated comments.
Before publication, we checked that the summary of stakeholder views was aligned with the latest internal analysis and with the material issues already identified for the reporting period.The concern is that the disclosure may be out of date, inconsistent with other sections, or based on an earlier draft after the underlying analysis changed.Latest issue-analysis pack, version history, review comments, reconciliation between the disclosure and related sections, and approval evidence showing the final check before release.
We informed the board and relevant committees using briefing papers and meeting packs that set out the main stakeholder concerns, the related impacts and risks, and any points raised by worker representatives.An assurer may test whether the governance update was timely, whether it covered the right topics, and whether the board-level reporting is supported by actual papers and minutes.Board and committee packs, minutes, presentation slides, management reports, escalation notes, and records showing when worker-representative input was included and how it was passed up the line.

حزمة الأدلة المطلوب إعدادها

الثغرات الشائعة في التقارير

The information is presented without a date or as-at point.
The scope or boundary of the statement is left undefined.
Key terms are used inconsistently across the report.
Material changes since the previous period are not disclosed.
Assertions are made without supporting detail or a source record.
Boilerplate is used that does not actually answer what is asked.

الثغرات الشائعة

أخطاء يجب تجنبها عند جمع البيانات

Wrong ownerThe team asks the wrong business lead for the input, so the information comes from someone who does not run the stakeholder process or hold the source records.
Framework language firstPeople ask for answers in disclosure jargon instead of the organisation’s own terms, which makes the source data hard to map back to real meetings, surveys, or feedback logs.
Scope left vagueNo one fixes which parts of the business, which stakeholder groups, or which activities are in scope, so the data set ends up mixing unlike populations.
+ عرض 6 عناصر إضافية

حيث يلزم غالبًا الحكم المهني

Which stakeholder groups to include when the business footprint changesIf a purchase, sale, closure or new country changes who is affected, explain the cut-off you used for the period and whether the list of groups reflects the opening, closing or average footprint.
How to handle groups that sit just inside or just outside the reporting boundaryWhere a population is partly covered, set out the rule used to include or exclude it and say how you treated people or organisations that were only indirectly affected.
Different local labels for the same type of stakeholderWhen country teams use different names or legal categories for similar groups, map them to a common internal label and disclose the mapping so readers can see what was combined.
+ عرض 5 عناصر إضافية

أمثلة

أمثلة توضيحية

أمثلة اصطناعية من إعداد LRA — ليست مقتبسة من تقرير شركة ولا من نص أي معيار.

Illustrative (synthetic) example — Food manufacturing

We keep the board updated through a standing pack for each meeting, plus ad hoc briefings when a material issue emerges. Our main external groups are employees, suppliers, customers, local communities, investors and regulators; we hear from them through site visits, surveys, grievance channels, supplier reviews, customer panels and community meetings.
- The views we hear most often are about safe working conditions, product quality, timely payment, lower emissions, packaging reduction and clearer reporting.
- In the last year, 1,240 employees took part in surveys or town halls, 86 suppliers joined review calls, 420 customers gave feedback through panels or complaints, and 18 community meetings were held; each of these feeds into the papers sent to directors and committee members before decisions are made.

Illustrative only: shows how a company can describe who it engages, how it does so, what those groups care about, and how that information reaches the board.

Illustrative (synthetic) example — Commercial property management

We use tenant forums, contractor meetings, investor calls, resident drop-ins and regulator check-ins to gather views from the groups most affected by our operations. Those groups include tenants, building users, contractors, investors, nearby residents and public authorities, and their main concerns are building safety, energy use, service quality, accessibility, rent affordability and complaint handling.
- During the year, 64 tenant meetings were held, 27 contractor sessions took place, 12 investor updates were delivered, and 9 resident forums were run; the board receives a monthly summary plus escalation notes where issues need a decision.
- Committee chairs also receive a short digest of recurring themes so that directors can see where expectations are changing and where management action is still needed.

Illustrative only: shows a different sector using different engagement channels while still covering the same four disclosure points.

تقارير الشركات

كيف تُفصح الشركات عن SBM-2 عمليًا

أمثلة على ممارسات إفصاح كاملة وجزئية. هذه تحليلات قائمة على الأدلة، وليست نماذج جاهزة للنسخ.

تقارير منشورة حقيقية
Sanoma Oyj
Education Services · Finland · 2025
افتح التقرير ←
Sanoma Oyj's Annual Report 2025 references SBM-2 and related standards multiple times, notably on pages 56, 67, 92, and 117, indicating some engagement with stakeholder interests and material impacts (p.56, p.67, p.92, p.117). However, no direct or quotable evidence specifically addressing SBM 2.1 through 2.4 disclosures was found in the report, and the methodology or narrative for SBM 2.2 remains unclear. Overall, while the report mentions relevant sections, it lacks explicit, detailed disclosure on the specific SBM 2 requirements.
Aena S.M.E., S.A.
Air Transportation — Airport Services · Spain · 2025
افتح التقرير ←
Aena S.M.E., S.A.'s 2025 Sustainability Report includes a reported value related to stakeholder engagement, noting the importance of community views, interests, and rights on page 237. The report also references a Code of Conduct for Third Parties on page 229, indicating some governance measures linked to the disclosure. However, there is no clear or quotable evidence found for specific methodology or narrative explanations (SBM 2.2), and related context on integration of sustainability performance in management bodies is unclear on page 318.
Nokian Tyres
Tires · Finland · 2025
افتح التقرير ←
Nokian Tyres’ Sustainability Statement 2025 includes a reported value related to SBM 2.sbm 2.3 on page 97, indicating some disclosure on the interests and views of stakeholders. The report also references material impacts, risks, and opportunities connected to SBM-2 on pages 97 and 98. However, there is no clear or quotable evidence found for SBM 2.sbm 2.1 or SBM 2.sbm 2.2, and the disclosure for SBM 2.sbm 2.4 is unclear despite related context on page 95.

قارن جنبًا إلى جنب ←

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Dr Ross Kurinko

اسأل مساعد Study Studio الذكي عن هذا الإفصاح

احصل على إجابات عملية تناسب سياق تقاريرك. أول إجابتين مجانيتان — انضم إلى LRA Community مجانًا للمتابعة بلا حدود.

جرّب كيف أُعِدّ SBM-2؟ ما البيانات التي يلزم جمعها؟ أين أجد مثالًا من تقرير حقيقي؟ ما الأخطاء التي ينبغي تجنبها؟
إجابتان مجانيتان

اختبر فهمك

سيناريوهات للتمرّن

A group of warehouse workers has raised concerns about shift patterns, while local residents near a distribution site have focused on traffic and noise. The reporting team has also heard from a lender that wants clearer climate transition information.

سWhich stakeholder groups should be described, and how do you decide which ones count as the main groups for this disclosure?
أظهر الإجابة النموذجية ←

A preparer has minutes from town-hall meetings, a supplier survey and a grievance log, but no single document that summarises all engagement activity. The board asks for a concise description of how the company has gathered stakeholder input during the year.

سHow should the engagement approach be described when the evidence comes from several channels rather than one formal process?
أظهر الإجابة النموذجية ←

During drafting, the sustainability team has a long list of comments from employees, investors and community groups. Some comments are operational requests, while others are broader concerns about safety, pay, emissions and local access to jobs.

سWhat should be included when summarising the main interests and views that stakeholders have expressed?
أظهر الإجابة النموذجية ←

The sustainability report is being finalised, and the board pack contains a dashboard of stakeholder issues, a summary of engagement outcomes and a note on unresolved concerns. The chair wants to know how the board itself was kept up to date.

سHow should the company explain the way the board and its committees were kept informed about stakeholder interests and views?
أظهر الإجابة النموذجية ←

مراجع الإطار

متطلبات ESRS ذات الصلة والإفصاحات المرتبطة

المراجع المتاحة للإطار والإفصاحات القريبة ذات الصلة بإعداد هذا المتطلب.

ESRS

SBM-2

ضمن ESRS 2: General Disclosures

افتح المصدر الرسمي ←

ذات صلة واستكشاف

المزيد في ESRS 2 ← تصفّح الفهرس الكامل ← الصفحة الرئيسية لمكتبة الإفصاحات ← ابحث في جميع الإفصاحات ←

الأسئلة الشائعة

أسئلة تجيب عنها هذه الصفحة

How do I use the SBM-2 page to draft the disclosure from scratch?+
What data do I need to collect for SBM-2 before I write the disclosure?+
How should I define the scope of stakeholder groups for SBM-2 on this page?+
What is the best way to document the stakeholder engagement approach for SBM-2?+
Who should own the SBM-2 disclosure inputs in practice?+
What should I put in the evidence pack for SBM-2 assurance readiness?+
How do I use the five assurance claims on the SBM-2 page?+
What are the common mistakes to avoid when preparing SBM-2?+
How do I use the Prep & Assurance workbook for SBM-2?+
Can I use the SBM-2 page’s illustrative example to shape my own disclosure?+
How do I turn the SBM-2 data into a draft narrative and content index line?+

أسئلة أخرى يمكن أن تساعد فيها هذه الصفحة

تعمّق أكثر · SBM-2

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كيف بُنيت هذه المكتبة 312 تقريرًا منشورًا مفهرسًا 63171 صفحة باستشهادات على مستوى الصفحة 272 بطاقة إفصاح من إعداد ممارسين
/ar/knowledge-hub/disclosure-cards/esrs-sbm-2/