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London Reporting Academy ESRS S1 · Own Workforce · Disclosure Requirement S1-16

Van toepassing vanaf boekjaar 2027

Deze herziene ESRS-editie is van toepassing vanaf verslagjaar 2027. Gebruik voor de verslagjaren 2024–2026 de ESRS-editie van 2023.

Human Rights Incidents

S1-16 · mandatory · metrics + narrative

This disclosure asks an organisation to explain how it identifies, tracks and responds to human rights incidents involving its own workforce. In practice, the report should describe the types of incidents it considers, how it records them, and what it does when issues are found, including any follow-up, remediation or escalation. The emphasis is on giving a clear picture of the organisation’s approach rather than listing isolated events without context.

Kern van de disclosure

The practical focus is on coverage across the whole workforce and all relevant operations, not just a few well-controlled sites or headline cases. An organisation should be able to show whether its reporting and response processes apply consistently across locations, business units and worker groups, and whether there are any gaps in coverage. The aim is to help readers understand how complete and reliable the organisation’s incident reporting is in practice.

Dit educatieve materiaal van LRA ondersteunt het opstellen van de disclosure. Raadpleeg voor de exacte vereisten altijd de officiële European Commission-bron.

Voorbereiden

Wat te verzamelen vóór het opstellen

Vink elk veld af zodra het bewijs binnen is. Eigenaren zijn de teams die de bronbestanden doorgaans beheren.

  • Incident count

    Risk / Compliance

    Record the number of incidents covered by this disclosure for the reporting period, using one consistent counting basis and the same cut-off date across the source records.

    Bewijs Incident log, case register, or incident tracker; reconcile the final count to the period-end extract used for reporting.

    Let op The count is taken from a different period or source extract than the incident register, so the reported total does not reconcile to the underlying case log.

  • HR case count

    Human Resources

    Capture the number of people-related incidents included in the period, keeping the definition of an HR case consistent with the source system and the reporting cut-off.

    Bewijs HR case management system, employee relations log, or grievance/disciplinary tracker; tie the reported figure back to the period extract.

    Let op A definition mismatch between HR cases and the wider incident log means employee-related matters are counted differently from the source system.

  • Penalty amount

    Finance / Legal

    Capture the total monetary penalties linked to the relevant incidents for the period, in euros, using the same scope and period as the incident count.

    Bewijs Finance ledger, legal case file, or compliance penalty schedule; reconcile the amount to the booked or approved penalty records.

    Let op The euro amount is pulled from a different period or excludes part of the penalty set, so it does not reconcile to the finance or legal records.

  • Compensation amount

    Finance / Legal

    Capture the total compensation paid or recognised for the relevant incidents in the period, in euros, using the same incident set and reporting cut-off as the other figures.

    Bewijs Claims file, finance ledger, or settlement schedule; check the total against the compensation records used for reporting.

    Let op Compensation is reported on a different basis from the incident total, so the amount misses part of the relevant claims or settlements.

Voordat u begint

  • Have you fixed the scope: are you counting only human-rights-related incidents, or every incident in the period, and do you need both figures kept separate?
  • Have you agreed the time basis for the numbers: which reporting period they come from, and whether you are using incident date, case closure date, or another internal cut-off?
  • Can each figure be traced back to a source record, so the incident totals, any penalties, and any compensation amounts all reconcile to underlying files or registers?
  • Have you settled the definitions your team will use for a human-rights incident, so the same rule is applied consistently across the count?
  • Have you checked whether any amounts are to be shown in euros and whether they cover only sums linked to these incidents, with no double counting across categories?
+ Subelementen van S1-16 tonen (LRA-werkchecklist)

Hoe u dit voorbereidt

Set the reporting boundary first: decide which workforce-related incidents fall inside the period and organisation scope you are using for this disclosure, so the same boundary is applied to every figure you report.
Agree the counting rules before you start collecting data: define what you will treat as an incident, what you will treat as a human-rights-related incident, and how you will separate those two counts from each other.
Gather the source records that support each number: incident logs, case files, finance records, and any other internal evidence needed to back the incident totals, the human-rights incident total, and the monetary amounts.
Compile the reported outputs in the required form: provide the two incident counts and the two euro amounts for penalties and compensation, using a clear and consistent method so the figures can be traced back to the underlying records.
Explain any exclusions, restatements, or changes in method: if a case is left out, reclassified, or counted differently from a prior period, record the reason and the effect on the reported numbers.
Check the draft against the official source before sign-off: confirm that the scope, definitions, counts, and monetary figures match the underlying evidence and that nothing required by the disclosure has been missed or added.

De gegevens opvragen

Request the incident log and case outcomes

Vertaal de disclosure naar een interne bedrijfsvraag — en pas die daarna aan op het taalgebruik van uw organisatie.

What human-rights-related incidents were recorded in the period, and what amounts were paid or imposed as a result?

Use your organisation’s own case, grievance, conduct, complaints, or incident terms first, then map them to the disclosure wording when you prepare the reporting pack. Keep the request in the language the owner already uses internally, and check the source material before sign-off.

Zwak verzoek

Please provide all human rights incidents and related fines and compensation for the period.

Waarom dit misgaat: It uses framework language that many teams do not use day to day, so the owner may not know which register, case type, or payment fields to pull. It also leaves out the boundary, counting approach, and source system, which makes the extract hard to verify.

Beter verzoek

Please pull the [reporting period] extract from your [case log / grievance register / conduct tracker] for the records you would normally treat as [your internal case categories]. For each record, include the case reference, dates, status, internal label, and any amounts paid or imposed, split between [your terms for sanctions] and [your terms for compensation]. Please also note the source system, the counting rule used, and any exclusions.

Sjabloon voor een formele e-mail
Subject: Request for incident and case data for [reporting period]

Dear [name/team],

Please could you provide the incident and case data for [reporting period] for the entities in [reporting boundary]. We need the records from your [system/register name] covering the cases you would normally classify as [your internal category terms].

For each record, please include the case reference, date recorded, date closed if applicable, current status, internal category, brief description, and any amounts paid or imposed, split between [your organisation’s terms for fines/sanctions] and [your organisation’s terms for compensation/settlement]. If you use a different counting approach for linked records or multiple affected people, please note that clearly.

Please also include the source system name, the person who prepared the extract, and any assumptions or exclusions.

Could you send this by [date]? Please adapt this to your organisation’s own terms and check the source material before sign-off.

Many thanks,
[Name]
[Role]
Korte versie voor Teams / Slack
Hi [name/team] — could you send the [reporting period] extract from your [system/register] for the cases you’d normally tag as [internal category terms]? Please include case ref, dates, status, category, and any amounts paid or imposed, split between [your terms for fines/sanctions] and [your terms for compensation/settlement]. Also note the counting approach, source system, and any exclusions. Thanks — [name]

Sectorvoorbeelden

Retail and consumer services

Context. The business tracks customer-facing and worker complaints in a central case tool, with separate fields for conduct issues and settlement payments.

Aangepast verzoek. Please send the [reporting period] extract from the case tool for records tagged as [conduct issue / grievance / rights complaint]. Include case ref, date opened, date closed, status, internal label, and any amounts paid or imposed, split between [penalties] and [settlements].

Voorbeeldantwoord. Prepared by: Case Management Lead; Source system: Central case tool; Period: 1 Jan 2025 to 31 Dec 2025; Boundary: Group entities A, B and C; Records: 14 cases; Amount imposed as fine or sanction: €12,000; Amount paid as compensation or settlement: €48,500; Notes: 3 linked records counted as 1 matter under the team’s normal practice.

Manufacturing

Context. The business logs site-level complaints and legal matters separately, with payments tracked by Finance but linked back to the case register.

Aangepast verzoek. Please provide the [reporting period] list from the site complaint register and legal matter log for cases you would classify as [worker complaint / site grievance / rights allegation]. Include the case ID, site, status, internal category, and any fine, settlement, or compensation amounts linked to the matter.

Voorbeeldantwoord. Prepared by: Legal Operations; Source system: Site grievance log and legal matter register; Period: FY2025; Boundary: All owned sites in scope; Records: 9 matters; Amount imposed as fine or sanction: €0; Amount paid as compensation or settlement: €31,200; Notes: One matter had two payments, both linked to the same case ID.

Stel uw disclosure op

Notities die gegevens tot een disclosure maken

LRA-trainingssjablonen — pas ze aan op uw organisatie en controleer de officiële bron vóór goedkeuring.

Methodenotitie

State how the organisation defined each incident measure, how it identified the work-related subset, and the basis used to total any penalties and compensation amounts.

Contextnotitie

Explain what the counts and amounts indicate about the scale of incidents and their financial consequences during the reporting period.

Toelichting op schommelingen

If any figure moved materially, note the main operational, legal, or reporting reasons that drove the change and whether it reflects a one-off event or a broader shift.

Vermelding in de inhoudsindex

S1-16 Human Rights Incidents — [location / page] / [notes]

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Controleren

Controleer bij elke bewering het bewijs

  • I have linked the incident figures to the related follow-up actions or remedies, so a reviewer can trace each case from the disclosed numbers to the response recorded elsewhere in the report.

    Risico An assurer will check that the cross-reference is real, complete and points to the right follow-up information. They may test whether the incidents counted here are the same ones discussed in the separate actions/remedies section, and whether anything material has been left out or linked to the wrong place.

    Te controleren bewijs Cross-reference map or disclosure index; incident log with case IDs; the separate actions/remedies disclosure; internal review notes showing how the link was made; sign-off pack confirming the referenced information matches the incident set.

  • I have pointed readers from the incident discussion to the section on concern-raising routes, so the report shows where people could raise issues connected with those cases.

    Risico An assurer will probe whether the link to the concern-raising information is accurate and whether the report actually connects the relevant incidents to the right channel information. They may also check that the route described is the one used for the disclosed cases, not a generic or outdated process.

    Te controleren bewijs Published report cross-reference; whistleblowing/grievance or speak-up channel description; case files showing how concerns were raised; internal mapping note linking the incidents to the channel information; approval evidence for the final wording.

  • I have included the monetary amounts recognised in the accounts for penalties, fines and compensation tied to those incidents during the period, using the figures that were booked in the financial records.

    Risico An assurer will test whether the amounts are actually recognised in the financial statements, whether they relate to the right incident set, and whether the totals are complete and correctly classified. They may also check that the period cut-off and currency treatment are consistent with the accounts.

    Te controleren bewijs General ledger extracts; journal entries; supporting legal/accounting papers; financial statement note or trial balance tie-out; reconciliation showing the disclosed amount agrees to the recognised accounting figure; evidence of review by finance and legal teams.

  • I have set out the method used to build the incident dataset, including how cases were gathered, screened and counted before publication.

    Risico An assurer will look for a clear, repeatable method and may challenge whether the approach was applied consistently across the full population. They will test whether the method explains the source systems, inclusion/exclusion choices, verification steps and any judgement used in compiling the figures.

    Te controleren bewijs Written methodology or reporting protocol; data flow diagram; source-system extracts; counting rules; exception log; version-controlled working papers; evidence of management review and approval of the method used.

  • I have reported the number of confirmed discrimination cases at work that were identified in the period, based on the cases that met our verification threshold.

    Risico An assurer will check whether the count is complete, whether only confirmed cases were included, and whether the verification threshold was applied consistently. They may also test whether the period boundary, duplicate handling and classification of cases were correct.

    Te controleren bewijs Case register; investigation outcomes; verification criteria; count reconciliation to source records; duplicate check; period-end cut-off review; evidence that the final number was reviewed and approved.

  • I have reported the number of confirmed human-rights-related cases involving our own workforce, excluding the discrimination cases already counted separately, using the same reporting period and validation process.

    Risico An assurer will test whether the non-discrimination cases are genuinely separate from the discrimination count, whether the workforce link is correct, and whether the count is complete and verified. They may also check for double counting, misclassification or overlap between categories.

    Te controleren bewijs Incident log with category tags; workforce linkage evidence; exclusion list showing discrimination cases removed from this count; investigation files; reconciliation between category totals; review notes confirming no overlap and consistent validation.

Voor te bereiden bewijsdossier

Veelvoorkomende hiaten in de rapportage

  • The information is presented without a date or as-at point.
  • The scope or boundary of the statement is left undefined.
  • Key terms are used inconsistently across the report.
  • Material changes since the previous period are not disclosed.
  • Assertions are made without supporting detail or a source record.
  • Boilerplate is used that does not actually answer what is asked.

Waar concepten misgaan

Fouten om te vermijden en waar een oordeel nodig is

De linkerkolom toont wat opstellers fout doen bij het verzamelen; de rechter waar u een oordeel moet vellen en toelichten.

Fouten om te vermijden

  • Wrong ownerAsking the policy team or legal team for the figures, instead of the case-handling owner who tracks incidents in day-to-day operations, leads to incomplete or delayed data.
  • Framework language onlyRequesting the numbers using disclosure labels rather than the organisation’s own case, complaint, or incident terms means the right records may never be pulled together.
  • No clear scopeFailing to state which parts of the business, sites, or worker groups are in scope causes teams to mix in records that should have been left out.
  • Wrong time basisPulling cases by report date, close date, or payment date without fixing one consistent period can shift incidents into the wrong reporting year.
+ Nog 5 tonen

Oordeel vereist

  • Set the cut-off for counting events that span a reporting dateChoose one clear rule for whether an incident is counted when it starts, when it is confirmed, or when it is closed, then use that same timing consistently and explain it in your note.
  • Decide how to treat a business bought or sold during the yearState whether you include events and amounts from the acquired or disposed operation for the part of the year it was under your control, and describe any boundary change so readers can see why the year-on-year figure moved.
  • Handle local legal labels and internal case types with one mapping ruleIf different countries or sites use different labels for the same kind of event, map them to one internal category set, explain the mapping, and note any cases that could not be aligned cleanly.
  • Define the edge of the workforce and other people linked to your operationsMake a documented call on whether to include people just outside your direct payroll but still tied to your activities, then disclose the scope rule and any exclusions that materially affect the count.
+ Nog 5 tonen

Voorbeelden

Hoe het op de pagina leest

Synthetisch, geschreven door LRA — niet afkomstig uit een bedrijfsrapport en geen tekst uit een standaard.

Illustrative (synthetic) example — Food processing

we report four workplace incidents in the year, of which two involved our own staff. We also show the related financial outcomes: €18,000 paid in penalties and €42,000 paid in compensation.

Synthetic illustration of workplace incidents and related amounts (count / €)

CategoryCount
All recorded incidents4
Incidents involving our own workers2
Penalties paid (€)18000
Compensation paid (€)42000

Illustrative only; figures are invented for training purposes and are internally consistent.

Illustrative (synthetic) example — Logistics

during the reporting period we recorded six workplace incidents, including three affecting our employees. The associated financial impact was €9,500 in penalties and €27,500 in compensation.

Synthetic illustration of workplace incidents and related amounts (count / €)

CategoryCount
All recorded incidents6
Incidents involving our own workers3
Penalties paid (€)9500
Compensation paid (€)27500

Illustrative only; figures are invented for training purposes and are internally consistent.

Kwaliteitsladder

  • Basis

    We recorded 3 human rights incidents and €0 in fines or compensation.

  • Beter

    We recorded 3 human rights incidents, of which 2 were substantiated, and we paid €0 in fines and €0 in compensation.

  • Best

    Across our own operations and value chain this year, we recorded 3 human rights incidents, 2 of them substantiated, with €0 in fines and €0 in compensation; the total was unchanged from last year because our case review and escalation process did not identify any new material matters.

Toets uw begrip

Scenario’s om door te werken

During the year, the group logged 7 incidents in its grievance and case-tracking system. After review, 3 of those were confirmed as human-rights related, and the rest were health-and-safety, conduct, or payroll matters.

VHow should the preparer separate the incident totals for the disclosure, and what should be kept distinct from the human-rights subset?
Modelantwoord tonen →

A supplier complaint led to a settlement payment of €120,000 and a regulator later imposed a €30,000 penalty. Internal records show both amounts relate to the same human-rights matter.

VShould the preparer combine the two amounts into one figure, or present them separately for the disclosure?
Modelantwoord tonen →

The legal team says one case involved a labour-rights breach, but the operations team argues it was only a contract dispute because the worker was later rehired. The incident file contains witness notes, a settlement agreement, and an internal investigation summary.

VWhat should the preparer do before deciding whether this case belongs in the human-rights count?
Modelantwoord tonen →

At year-end, the company has 5 open cases and 2 closed cases that were confirmed as human-rights related. Finance has already booked €18,000 of compensation for one closed case, while a regulator has not yet decided whether any penalty will be issued.

VWhat should the preparer include in the disclosure when some matters are still unresolved?
Modelantwoord tonen →
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Dr Ross Kurinko

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FAQ

Vragen die deze pagina beantwoordt

For S1-16, what data points do I need to collect before I start drafting the disclosure?+
How do I use the step-by-step 'how to prepare' section for S1-16 in practice?+
What should I include in the evidence pack for S1-16 assurance readiness?+
What are the six assurance claims on the S1-16 page and how should I use them?+
What are the common reporting gaps or mistakes for S1-16 that I should avoid?+
How can I turn the S1-16 data into a draft disclosure?+
How should I use the synthetic illustrative example disclosure for S1-16?+
What is in the S1-16 Prep & Assurance workbook and when should I use it?+
What is the printable Library Card for S1-16 and how is it different from the workbook?+
Does the S1-16 page show real company report examples I can use as references?+
Can I use the S1-16 page to check whether my disclosure is ready for assurance?+

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