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ESRS S3: Affected Communities·Disclosure Requirement S3-4
Targets
Guía práctica para preparar esta divulgación. Use esta ficha para identificar la información a preparar, verificar afirmaciones y organizar la evidencia de soporte. Para los requisitos exactos, consulte siempre la fuente oficial de European Commission.
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Norma
ESRS S3: Affected Communities
Disclosure Requirement S3-4 · 2026-5010-final
Última revisión
—
Material formativo de LRA · No emitido ni avalado por European Commission
Para preparar esta divulgación
Foco de la divulgación
This disclosure asks an organisation to explain the social targets it has set in relation to affected communities, and to show how those targets connect to its impacts, risks and opportunities. In practice, the report should make clear what the target is trying to achieve, the baseline or starting point, the timeframe, and how progress is being tracked. It is not enough to list ambitions in general terms; the organisation should show that the targets are specific and linked to the issues that matter for communities.
The practical focus is on whether the targets are meaningful across the parts of the business that create the relevant community impacts, rather than only at a few visible or flagship locations. Organisations should therefore consider whether targets apply across operations, projects, sites, or value chain activities where community effects arise, and explain any exclusions or differences in coverage. The aim is to help readers understand how the organisation is using targets to manage and improve its relationship with affected communities in a consistent way.
Este material formativo de LRA apoya la preparación de la divulgación. Para los requisitos exactos, consulte siempre la fuente oficial de European Commission.
Antes de empezar
Antes de empezar
Una breve lista de comprobación antes de preparar esta divulgación: marque cada punto a medida que lo resuelva.
Preparación
Información clave que preparar
| Campo de preparación | Qué recopilar | Pista de evidencia | Responsable |
|---|---|---|---|
| Target setting | Record the intended end-state for the topic, including the specific level or outcome the organisation says it is aiming for. | Strategy paper, target register, board-approved plan, or programme document showing the stated target and approval date. | Strategy / sustainability team |
| Affected area | State which communities and/or places the target applies to, using the same geographic or population boundary the organisation actually uses. | Project scope note, impact assessment, site list, community mapping, or programme charter defining the covered locations or groups. | Sustainability / community relations |
| Starting point | Capture the reference point used before progress is measured, including the exact starting value and the date or period it relates to. | Baseline study, prior-year report, monitoring file, or approved methodology showing the starting measure and timing. | Data / performance reporting |
| Delivery timetable | Set out when the target is expected to be reached, including any milestone dates or end date used for tracking. | Roadmap, implementation plan, target tracker, or board paper with the agreed dates and milestones. | Programme management |
| Metric link | Show which performance measure is used to track the target, and how that measure connects to the stated objective. | KPI dictionary, metric methodology, dashboard definition, or reporting pack linking the target to the chosen measure. | Performance management / reporting |
＋ Mostrar los subelementos de S3-4 (lista de trabajo de LRA)
Set out the starting point used for comparison.
Show how the measure connects to the relevant performance indicator.
State which communities or places the measure covers.
Give the target figures to be reached.
Specify the time period for delivery.
Cómo prepararlo
Set the boundary first: decide which communities and which places are covered by the target, so the scope is clear before you draft anything else.
Define the target in business terms: state the value you are aiming for, the starting point you are measuring from, and the time period over which progress is expected.
Link the target to the right performance measure: identify the KPI or other metric that will be used to track progress, and make sure it matches the target you have set.
Gather the support behind the numbers or narrative: collect the records, calculations, and source material that show how the target, baseline, timing, and KPI connection were determined.
Record any limits or changes: explain any parts of the scope you left out, and note any changes to the target, baseline, timing, or metric so readers can see what has shifted.
Check the final disclosure against the official source: confirm that the scope, target value, baseline, timeline, and KPI linkage are all covered consistently and without gaps.
Solicitar los datos
Request the community target details and supporting evidence
Traduzca la divulgación a una pregunta de negocio interna y adáptela después al lenguaje propio de su organización.
What community-related targets has the business set, and what are the baseline, timing, scope and KPI links behind them?
Use your organisation’s own wording first, then map it to the reporting fields. For example, if you talk about neighbourhood programmes, local partnerships, beneficiary groups or place-based commitments, use those terms in the request and only translate them afterwards for reporting. Keep the ask in business language, not framework language, and check the source material before sign-off.
Solicitud débil
Please provide the ESRS S3 targets, including the baseline, scope, timeline and KPI linkage.
Por qué falla: This uses framework wording that many operational owners will not use day to day, so it can slow down the response and lead to partial or misread answers. It also does not tell the owner what internal artefacts to pull together or how to present the information in their own language first.
Solicitud mejor
Please send the current community commitment targets for [programme / area] for [reporting period], using your team’s own terms first. Include the target wording, starting point, timing, the community or geography covered, the linked measure, the source file or system, and any changes during the period.
Plantilla de correo formal
Subject: Data request for community target details and evidence Hi [Name], Please could you send over the current target details for [programme / area] for [reporting period]? We need the information in your own working terms first, then we will map it for reporting. Please include: - the target statement - the starting point used - the timing or milestone plan - the community or geography covered - the KPI or measure linked to the target - the source system or file used - any changes, restatements, or exceptions in the period If helpful, you can return it in the table format below and attach any supporting files or screenshots. This is a draft LRA training template for internal use only. Please adapt it to your organisation and check the source material before sign-off. Thanks, [Your name]
Versión corta para Teams / Slack
Hi [Name] — could you share the current community target details for [programme / area] for [reporting period]? Please use your team’s own terms first, then we’ll map them for reporting. Include the target, starting point, timing, scope, linked KPI, source file/system, and any changes. Draft training template only — please adapt to your organisation and check the source material before sign-off.
Ejemplos sectoriales
Utilities
Contexto. A local engagement team tracks commitments for neighbourhood support around a generation site.
Solicitud adaptada. Please share the current neighbourhood commitment targets for [site / area] for [reporting period]. Use your team’s own terms first. Include the target wording, starting point, delivery dates, catchment area, linked measure, source tracker, and any changes or exceptions.
Ejemplo de respuesta. Target: reduce unresolved local complaints by 20% by 31 Dec 2025. Baseline: 150 open complaints at 1 Jan 2025. Scope: communities within 5 km of [site]. Linked measure: monthly complaint closure rate. Source: local engagement tracker v3. Status: 112 open complaints at period end.
Consumer goods
Contexto. A social impact team manages commitments for supplier-community programmes in a manufacturing region.
Solicitud adaptada. Please send the current community programme targets for [region / programme] for [reporting period]. Use your own working terms first. Include the target, starting point, milestone dates, community group covered, linked KPI, source register, and any restatements.
Ejemplo de respuesta. Target: reach 3,000 households through local skills sessions by Q4 2025. Baseline: 0 households at programme launch on 1 Feb 2025. Scope: households in [region]. Linked KPI: households attending at least one session. Source: community programme register. Status: 1,240 households reached to date.
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Notas que convierten los datos en una divulgación
Plantillas formativas de LRA: adáptelas a su organización y consulte la fuente oficial antes de la aprobación.
Nota metodológica
We have described the target using the measure selected for tracking, the starting reference point, the intended end value, the period over which it is meant to be achieved, and the communities or places it covers.
Nota de contexto
These figures show the intended change from the opening position to the planned end point, and they indicate which communities or locations are included in the commitment.
Declaración sobre las variaciones
If the figures move over time, explain whether the change reflects a revised target level, a different starting reference, a shift in timing, or a change in the communities or geography covered.
Entrada del índice de contenidos
S3-4 Targets — [location / page] / [notes]Centro de descargas
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Preparación para el aseguramiento
Para cada afirmación, compruebe la evidencia
| Afirmación | Riesgos | Evidencia que comprobar |
|---|---|---|
| I have kept the coverage figure to the parts of the business and supply chain we actually reviewed, and I can show how we decided what was in and out. | The assurer may test whether the boundary was set consistently, whether exclusions were justified, and whether the figure could be overstated or incomplete because some relevant activities were left out. | Boundary memo or scoping note; list of included and excluded entities, sites, activities and value-chain stages; rationale for exclusions; sign-off from the reporting owner or control function. |
| I can trace the figure back to source records, and the underlying data were checked for obvious gaps, duplicates and internal inconsistencies before we published them. | The assurer may probe whether the data are complete, accurate and free from double counting, and whether any manual adjustments were made without proper support. | Source extracts; data lineage or mapping file; reconciliation checks; exception logs; evidence of review of duplicates, missing records and manual overrides; approval trail. |
| Where we used estimates or proxies, I have documented the basis and can explain why they were needed and how sensitive the result is to those choices. | The assurer may challenge whether estimates were reasonable, whether assumptions were biased, and whether the disclosed figure would change materially under different inputs. | Estimation methodology; assumption log; proxy selection rationale; sensitivity analysis; working papers showing calculations; management review notes. |
| The evidence pack includes the documents we relied on to prepare the disclosure, so the published statement can be tied back to contemporaneous records. | The assurer may look for whether evidence was created after the fact, whether it is sufficiently specific to the reported figure, and whether the audit trail is strong enough to support the claim. | Meeting notes; data requests and responses; spreadsheets or system reports; correspondence with internal owners or external parties; version history; document retention index. |
| Before release, we ran a final check to make sure the wording, numbers and cross-references were consistent with the supporting files and with the rest of the report. | The assurer may test for transcription errors, inconsistent terminology, broken links between narrative and numbers, and contradictions with other sections of the report. | Pre-publication review checklist; proofread or tie-out sheet; cross-reference check; final draft versus source comparison; approval from finance, sustainability and legal or disclosure reviewers. |
Paquete de evidencia que preparar
Carencias habituales en los informes
The information is presented without a date or as-at point.
The scope or boundary of the statement is left undefined.
Key terms are used inconsistently across the report.
Material changes since the previous period are not disclosed.
Assertions are made without supporting detail or a source record.
Boilerplate is used that does not actually answer what is asked.
Carencias habituales
Errores que evitar al recopilar los datos
Wrong ownerThe team asks the wrong business lead for the target figures, so the numbers come from someone who does not hold the working records.
Framework language instead of local termsPeople ask for the target using framework labels rather than the organisation’s own operational wording, and the source team cannot map the request to its records.
Scope left vagueThe data pull starts before anyone has fixed which communities and which geography are in or out, so the figures mix different populations.
Baseline not pinned downThe baseline is collected without a clear reference point, so later updates cannot be compared back to the same starting set.
Wrong timing basisThe team gathers the target information against the wrong period or cut-off, which makes the figures out of step with the reporting year.
Counting bases mixedDifferent teams use different counting methods for the same target, and the final pack blends unlike measures into one number.
Source labels lostThe original file names, system tags, or table labels are dropped during collection, so the audit trail no longer shows where each figure came from.
Populations merged too earlySeparate groups are combined before review, even though they should stay distinct for the target analysis and later write-up.
Evidence metadata missingThe pack is saved without dates, version marks, or document references, so no one can tell which source set was used.
No sign-off trailThe collected figures move forward without a named reviewer or approval record, leaving no clear trace of who checked them before drafting.
Dónde suele hacer falta juicio profesional
Choosing the target population when the footprint changesIf sites, programmes, or communities are added or removed through acquisitions, disposals, or reorganisation, explain whether the target set is frozen to the original footprint or reset to the new operating map, and show how the change affects the target value, baseline, and timing.
Aligning local definitions across countriesWhere the same social issue is described differently in different countries or business units, set out the common internal definition used for the target and explain any local exceptions, so readers can see what is counted in and out.
Deciding who sits just inside or outside the target groupState the inclusion rule for people or communities on the boundary of the target population, such as temporary, indirect, seasonal, migrant, or otherwise hard-to-classify groups, and explain any exclusions that materially affect the result.
Fixing the baseline date and comparison methodExplain which starting point was chosen for the target and why, especially if the first reliable dataset is not the earliest period available, and disclose any restatements or adjustments made so the baseline stays comparable over time.
Setting the end date and interim milestonesDescribe whether the target is a single end-point, a staged path, or a rolling commitment, and make clear how interim checkpoints are measured and what happens if the organisation changes its planning cycle.
Using measured data versus estimatesIf complete field data are not available, say where estimates, proxies, or sampled figures were used instead of direct counts, and explain the method, the main assumptions, and any known limits on accuracy.
Handling rounding and small-number effectsSet out the rounding rule used for target values and progress figures, and note when small populations or low counts can make percentages look unstable or mask meaningful movement.
Protecting privacy through aggregationWhere individual-level detail cannot be shown safely, disclose the level at which the data are grouped, explain how that grouping still supports the target, and note any trade-off between privacy protection and precision.
Ejemplos
Ejemplos ilustrativos
Sintéticos, redactados por LRA: no proceden del informe de ninguna empresa ni del texto de ninguna norma.
Illustrative (synthetic) example — food processing
We set a 2028 goal to cut the share of workers in our direct operations who report low trust in grievance handling from a 2024 starting point of 18% to 8%, covering our own sites in three countries where we employ 12,500 people. Progress is tracked through our employee trust score, which is the KPI linked to this target, and we review it annually against the same baseline so the trend is comparable over time.
This example shows how to describe a social target in plain language: state the starting point, the intended end point, where it applies, when it should be reached, and which metric is used to monitor it.
Illustrative (synthetic) example — consumer electronics assembly
We are aiming by 2030 to reduce the proportion of contract workers in our assembly and testing operations who say they would not raise a concern through our channels from a 2025 starting level of 24% to 10%, across four manufacturing locations in two regions where we have 9,000 direct and agency workers. The measure we use to follow this commitment is our speak-up confidence KPI, and we compare each year’s result with the 2025 baseline.
This example shows a second way to present the same kind of information: make the target, starting point, deadline, location coverage, and linked performance measure easy to identify without copying the standard’s wording.
Informes de empresas
Cómo informan las empresas sobre S3-4 en la práctica
Ejemplos de práctica de reporte completa y parcial. Son análisis basados en evidencia, no plantillas exactas para copiar.
Continental AG
Tires · Germany · 2025
Continental AG’s 2025 Annual Report provides covered data on Scope 1 and Scope 2 greenhouse gas emissions intensity related to tire production, indicating targets achieved by 2025 (p.133), and notes that coverage exceeds 90% with main and interim targets extending to production in own tire operations, based on a 2019 base year (p.128). The report also references data collection at the level of key actions within the transition plan (p.143) and mentions targets supporting waste hierarchy recycling and prevention levels (p.162). However, the disclosure of some narrative items remains unclear, such as the adjustment of intensity targets without changes to the fundamental target pathway (p.129), and several expected datapoints are not found in the report.
Hyundai Engineering & Construction Co.,Ltd.
Construction and Engineering · South Korea · 2025
Hyundai Engineering & Construction Co., Ltd.'s 2025 Sustainability Report includes a covered narrative on page 22 outlining their commitment to achieving carbon neutrality by 2045 and implementing carbon reduction measures. However, beyond this, no other quotable evidence related to the disclosure was found in the report. Notably, several expected narrative items are missing or unclear, as no additional detailed information or data points were located elsewhere in the document.
Aena S.M.E., S.A.
Air Transportation — Airport Services · Spain · 2025
Aena S.M.E., S.A.’s 2025 Sustainability report does not provide direct quotable evidence for the disclosure in question, as no specific narrative items were found in the report (no page). The report references other linked datapoints related to environmental and social standards, such as ESRS 2 and various E and S codes, but these are not elaborated within the report itself (p.182, p.136). Consequently, the report lacks clear, standalone information on the disclosure, making it unclear how the company addresses this specific topic.
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¿Cómo preparo S3-4?
¿Qué datos necesito recopilar?
¿Dónde puedo ver un ejemplo de un informe real?
¿Qué errores debo evitar?
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Escenarios para trabajar
Your community-relations team has agreed a target to improve access to local jobs in two districts where your operations are concentrated. The draft note says the aim is to 'increase opportunities' but does not say which districts are covered, what starting point was used, or when the change should be achieved.
PWhat should you add before sign-off so the target can be understood as a proper reporting item?
Mostrar la respuesta modelo →Ocultar la respuesta ↑
Set out the target in a way that shows three things clearly: which communities or places it covers, the starting point used for comparison, and the date or period by which progress is meant to be reached. If the target is linked to a wider indicator, make that connection explicit as well. A possible LRA training template would be: 'Adapt this to your organisation: the target applies to [named communities / area], is measured against [baseline date and value], and is intended to be reached by [date]. It is linked to [named KPI].' Check the official source before sign-off.
Por qué esto importa · A target only works for reporting if the reader can see its scope, starting point, timing and any linked performance measure.
A business unit has a target to reduce complaints from residents near one site. The draft uses last year’s complaint count as the reference point, but the team has not explained whether that count is the baseline for the target or just background context.
PHow do you decide whether the reference point is good enough for the disclosure?
Mostrar la respuesta modelo →Ocultar la respuesta ↑
Use a baseline that is clearly identified as the comparison point for the target, not just a general historical figure. The reader should be able to tell what the target is being measured against and how progress will be judged. A possible LRA training template would be: 'Adapt this to your organisation: the baseline for this target is [date / period] with [value], and all future progress will be compared with that starting point.' Check the official source before sign-off.
Por qué esto importa · If the starting point is unclear, the target cannot be tracked in a meaningful way.
Your sustainability team has drafted a target to improve community engagement scores across all operating areas, but the KPI dashboard only tracks engagement at one flagship site. The draft also leaves out any mention of how the target connects to that dashboard measure.
PWhat is the key judgement on the KPI link before the disclosure is finalised?
Mostrar la respuesta modelo →Ocultar la respuesta ↑
Make sure the target is tied to the performance measure that actually tracks it, and that the link is described in a way that a reader can follow. If the target covers more than one site or community, the linked indicator should match that same scope or the mismatch should be explained. A possible LRA training template would be: 'Adapt this to your organisation: this target is monitored through [named KPI], which covers [same scope as the target].' Check the official source before sign-off.
Por qué esto importa · The target and the performance measure should line up, otherwise progress can be misread.
Management wants to report a target to increase local procurement from community suppliers over the next three years. The draft says the target is 'long term' and mentions a procurement metric, but it does not say whether the metric is the one used to monitor delivery or whether the timeline is fixed.
PWhat should the preparer resolve before the target is included in the report?
Mostrar la respuesta modelo →Ocultar la respuesta ↑
Clarify the time horizon and the monitoring measure together. The target should state when it is meant to be achieved, and if a metric is used to follow progress, that metric should be identified as the one linked to the target. A possible LRA training template would be: 'Adapt this to your organisation: the target runs from [start date] to [end date], and progress is tracked using [named metric].' Check the official source before sign-off.
Por qué esto importa · A target needs a clear end point and a clear way of tracking delivery.
Referencias del marco
Requisitos aplicables de ESRS y divulgaciones relacionadas
Referencias disponibles del marco y divulgaciones cercanas relevantes para preparar este requisito.
ESRS
S3-4
dentro de ESRS S3: Affected Communities
Relacionado y explorar
Policies (Affected Communities) → FichaEngagement & Grievance Mechanisms → FichaActions & Resources → Ficha
Ver todas las divulgaciones →
Más en ESRS S3 → Ver el catálogo completo → Inicio de la Biblioteca de divulgaciones → Buscar en todas las divulgaciones →
Preguntas frecuentes
Preguntas que responde esta página
How do I use the S3-4 Affected Communities page to draft the disclosure from scratch?+−
Start with the plain-language explainer, then work through the step-by-step preparation section to gather the listed datapoints and shape a first draft. The page also gives narrative starters and a content-index line you can use to turn the data into report-ready wording.
What datapoints do I need to collect for S3-4 Affected Communities before I can draft the disclosure?+−
The page says to prepare five datapoints: target setting, affected area, starting point, delivery timetable and metric link. Use those as your minimum data set before you write the narrative or build the table.
How should I define the affected area for S3-4 Affected Communities in practice?+−
The page flags affected area as one of the datapoints to prepare, so you should identify the area covered by the disclosure and keep the scope consistent across your narrative, table and evidence pack. The page does not give a formal definition, so use the explainer and your internal records to keep the scope clear and documented.
What does the S3-4 starting point mean and how do I evidence it?+−
Starting point is one of the datapoints the page tells you to prepare, so you should capture the baseline you are measuring against before the target or action plan begins. The evidence pack and assurance claims sections are there to help you show where that baseline came from and why it is reliable.
How do I set ownership for the S3-4 Affected Communities disclosure across ESG, HR and data owners?+−
Use the step-by-step preparation section to assign who owns each datapoint and who signs off the draft. The workbook is designed to help you organise that work so the narrative, data and evidence are all traceable to the right owner.
What should I include in the evidence pack for S3-4 Affected Communities to be assurance-ready?+−
The page includes an evidence pack with five items specifically for assurance readiness, so you should assemble those materials alongside the draft. Keep the pack linked to the five assurance claims so a reviewer can trace each claim back to supporting evidence.
What are the five assurance claims on the S3-4 page and how do I use them?+−
The page lists five assurance claims with a claim, risk and evidence view, which you can use to test whether the disclosure is supported and internally consistent. Treat them as a checklist for challenge, not as a substitute for your own controls and source documents.
What common mistakes does the S3-4 Affected Communities page warn me to avoid?+−
The page has a section on common reporting gaps and mistakes, so use it as a pre-submission check before you finalise the draft. It is especially useful for spotting missing datapoints, weak evidence or inconsistent wording between the narrative and the table.
How do I use the Prep & Assurance workbook for S3-4 Affected Communities?+−
The Download Centre includes a Prep & Assurance workbook in .xlsx format, which you can use to organise the datapoints, evidence and assurance checks before drafting. It is meant to support preparation rather than replace judgement or internal review.
What can I do with the printable Library Card PDF for S3-4 Affected Communities?+−
The Download Centre also provides a printable Library Card in .pdf format, which is useful as a quick reference while you are preparing the disclosure or checking a draft. Use it alongside the workbook if you want a lighter-weight working copy.
How do the synthetic example disclosures on the S3-4 page help me write my own draft?+−
The page includes synthetic illustrative examples, including a quantitative table, to show how the disclosure can be presented in practice. Use them as formatting and drafting aids only, and keep your own numbers and wording consistent with your actual data.
Más preguntas con las que puede ayudar esta página
S3-4 Affected Communities: what should I gather before starting the disclosure draft?S3-4 Affected Communities workbook: how do I use it to prepare the disclosure and evidence pack?S3-4 Affected Communities assurance: what evidence do I need for the five claims?S3-4 Affected Communities common mistakes: what should I check before sign-off?S3-4 Affected Communities narrative starters: how do I turn the datapoints into report wording?S3-4 Affected Communities content-index line: how do I use it in a draft report?S3-4 Affected Communities example disclosure: how should I use the synthetic table without copying it?S3-4 Affected Communities evidence pack: what should be in it for assurance readiness?S3-4 Affected Communities affected area: how do I keep scope consistent across the draft?S3-4 Affected Communities delivery timetable: how do I document it in the disclosure?S3-4 Affected Communities metric link: how do I connect the target to the metric in the draft?S3-4 Affected Communities from company reports: how do I use the linked examples for drafting ideas?
Profundizar · S3-4
Aprenda a preparar esta divulgación de principio a fin
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Cómo se construye esta biblioteca
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63 171 páginas con citas a nivel de página
272 fichas de divulgación creadas por profesionales
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Gratis · LRA Community
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