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GRI 413: Local Communities · 2016
Disclosure GRI 413-1

Operations with local community engagement, impact assessments, and development programs

Practical guidance for preparing this disclosure. Use this card to identify datapoints, verify claims and organise supporting evidence. For exact requirements, always refer to the official GRI source.

Dr Ross Kurinko, GRI Certified Trainer
Reviewed by Dr Ross Kurinko · GRI Certified Trainer LRA educational guidance · Not issued or endorsed by GRI
To prepare this disclosure
Disclosure focus

This disclosure asks an organisation to explain how far it has put in place structured engagement with local communities, assessed the impacts of its operations on those communities, and supported community development through programmes or initiatives. The focus is on whether these practices are actually embedded in the way the organisation operates, rather than being occasional or limited to a few visible projects.

In practice, the key question is coverage: does this apply across the organisation’s operations, or only at flagship sites, major facilities, or selected locations? A useful response should make clear the scope of operations included, the types of engagement, assessment and development activities used, and whether these are applied consistently or only in certain parts of the business.

This LRA educational guidance supports disclosure preparation. For the exact requirements, always refer to the official GRI source.

Before you start

A quick mental checklist before you prepare this disclosure — tick each as you settle it.

Preparation

Key datapoints to prepare

Datapoint What to capture Evidence hint Owner
Community programme coverage Capture the share of operating sites or activities that have put in place local community engagement, impact review, and/or community development programmes during the reporting period. State the numerator and denominator used, and keep the basis for counting operations consistent across the organisation. Programme registers, site/community plans, impact assessment records, and a workings file showing how the percentage was calculated. Sustainability / community relations
+ Show GRI 413-1 sub-elements (LRA working checklist)

How to prepare it

1Set the reporting boundary first: decide which sites, business units, joint arrangements, or other operations will be included in the calculation, and keep that scope consistent with the period you are reporting.
2Agree what counts as an included operation for this metric, so you can identify which parts of the business have local community engagement, impact review work, and/or community development activity in place.
3Gather support for each included operation, using internal records, project files, approvals, monitoring outputs, or other evidence that shows the relevant activity is actually in place.
4Calculate the share of operations covered by the relevant activity, then present the result as a percentage and make sure the numerator and denominator are built from the same scope.
5Record any exclusions, boundary changes, or methodology updates, including why an operation was left out or newly brought in, so the figure can be traced and compared over time.
6Check the draft against the official source before sign-off, confirming that the scope, definition of included operations, evidence trail, and percentage all match the underlying requirement.
Request the data

Request the site-level evidence from Operations

Translate the disclosure into an internal business question — then adapt it to your organisation's own language.

Which sites or operating units have put in place local community engagement, impact review, or community development activity during the reporting period, and what share of the total does that represent?

Use your organisation’s own site, asset, branch, project, or operating-unit terms first, then map them to the reporting question. Keep the ask in business language that your teams already use, and check the official source before sign-off.

Weak request

Please provide the operations with local community engagement, impact assessments, and development programs data for GRI 413-1.

Why it fails: It uses framework wording, does not say which internal units to pull from, and does not specify the period, boundary, source, or how to count the sites. That makes it hard for the owner to answer quickly or consistently.

Better request

Please send the site or operating-unit list for [period] and mark which ones had any local community engagement, local impact review, or community development activity in place. Use your own internal labels, include the source record, and confirm the total number of sites in scope so we can calculate the share covered.

Formal email template
Subject: Data request for site-level community activity evidence

Hi [name],

I’m pulling together the reporting pack for [period] and need your help with the site-level evidence from [business area / region].

Please send a list of the sites or operating units in scope and flag which ones had any of the following in place during the period, using your own internal terms:
- local community engagement activity
- a local impact review or assessment
- a community development or local benefit programme

For each site, please include the source record and the person who owns the record. If you already track this in a register or dashboard, a download is fine.

Please also confirm the total number of sites in scope so we can calculate the share covered.

Suggested fields are in the attached template. Please adapt this to your organisation’s language and check the official source before sign-off.

Thanks,
[preparer name]
Short Teams / Slack version
Hi [name] — could you share the site list for [period] and mark which sites had local community engagement, an impact review, or a community programme in place? Please use your own internal terms, include the source record, and confirm the total sites in scope. A spreadsheet export is fine. Thanks.
Industry examples
Mining / Extractives

Context. A company tracks pit sites, processing plants, and exploration camps separately, with community liaison logs held by regional operations.

Adapted request. Please share the list of pits, plants, and camps in scope for [period] and mark which locations had community liaison activity, a local impact review, or a community support programme in place. Use your site register terms, include the evidence reference, and confirm the total locations in scope.

Example response. 12 locations in scope; 9 had community liaison activity; 7 had a local impact review; 5 had a community support programme; source: regional site register and community log.

Retail / Distribution

Context. A retailer tracks stores, fulfilment centres, and depots, with local engagement notes held by regional operations managers.

Adapted request. Please send the store, depot, and fulfilment-centre list for [period] and flag which locations had neighbourhood engagement, a local impact check, or a community initiative in place. Use your own operational terms, include the source file, and confirm the total locations in scope.

Example response. 84 locations in scope; 31 had neighbourhood engagement; 18 had a local impact check; 22 had a community initiative; source: regional operations dashboard and store files.

Draft your disclosure

Notes that turn data into a disclosure

LRA training templates — adapt them to your organisation, and check the official source before sign-off.

Method note

Explain how you defined an operation, what counted as community engagement, impact review, or development activity, and whether the figure reflects all operations or only those with complete records.

Context note

Set out what the percentage says about how widely community-related practices are embedded across the business, rather than how intensive or effective those activities are.

Fluctuation statement

If the figure moved from the prior period, note whether that was driven by more sites adopting these practices, changes in the number of operations included, or improved record-keeping.

Content index entry
GRI 413-1 Operations with local community engagement, impact assessments, and development programs — [location / page] / [notes]
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Preparation tools & forms

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Assurance readiness

For each claim, check the evidence

ClaimRiskEvidence to check
We calculated the coverage figure from our own operational records and used a consistent method across the reporting period.The assurer will check whether the calculation basis was applied consistently and whether any changes in method could distort the result.Calculation workbook, methodology note, prior-period comparison, and sign-off showing the same approach was used throughout the period.
We defined which sites and activities were included before we prepared the figure, and we kept that scope decision on file.The assurer will probe whether the boundary was set deliberately, applied consistently, and not adjusted to improve the outcome.Scope memo, inclusion/exclusion list, organisational boundary map, and approval from the responsible owner.
We relied on source data from the teams that run the disclosed operations, then checked it against supporting records before publication.The assurer will look for weak source data, missing support, or a gap between the reported figure and underlying records.Source extracts, site returns, supporting logs, and reconciliation to the final reported number.
Where estimates or judgement were needed, we documented the basis and kept evidence showing how we reached the figure.The assurer will test whether estimates were reasonable, transparent, and backed by enough evidence.Assumption log, estimation method, working papers, and any review notes explaining the judgement used.
Before we published, we carried out internal checks on the figure, the scope, and the wording to make sure they matched the underlying evidence.The assurer will examine whether pre-publication review was robust enough to catch errors, inconsistencies, or unsupported statements.Review checklist, management approval, draft-to-final change log, and evidence of any corrections made before release.

Evidence pack to prepare

Common reporting gaps

A percentage is stated without the underlying counts (numerator and denominator).The denominator — what the figure is a share of — is not explained.Partial scope is reported as if it were complete coverage.One-off activities are counted as if they were ongoing programmes.Boundary or period changes that move the figure are not flagged.Exclusions from the reported scope are not listed or explained.
Common gaps

Mistakes to avoid when collecting the data

Wrong owner
The request goes to a team that does not hold the site-level records, so the count is built from second-hand estimates instead of the people who run the local programmes.
Framework language only
The data call is written in reporting jargon rather than the organisation’s own site, project, or community terms, so teams cannot map it cleanly to their records.
Scope left vague
No one defines which operations are in or out, so different teams include different sites and the final percentage is not based on the same boundary.
Wrong time basis
The collection period is not fixed up front, so some sites report current activity while others use older records and the figures do not line up.
Mixed counting method
Some teams count sites, others count projects or events, which makes the numerator and denominator incompatible before the disclosure is even drafted.
Source labels lost
Original file names, site codes, or local programme labels are stripped away during consolidation, so the team cannot trace each figure back to its source record.
Populations merged
Community engagement work, impact review records, and development activity are blended together without keeping separate source lists, so overlaps and gaps are hidden.
Missing evidence trail
The dataset is assembled without keeping the underlying files, dates, and reviewer notes together, so there is no clear audit trail for later checking.
No sign-off trail
The final numbers are circulated without a named reviewer and approval record, so nobody can show who checked the data before it moved into reporting.

Where judgement is often needed

Set the reporting boundary after acquisitions or disposals
Use the same cut-off date and boundary logic as the rest of your reporting period, then explain which sites were added or removed and whether the percentage was recalculated or left on the prior basis.
Choose one working definition where local terms differ by country
If site teams use different labels or thresholds for community work, impact reviews, or development activity, map them to one internal definition for the percentage and note the mapping used.
Decide how to treat sites on the edge of the operational perimeter
For shared sites, temporary locations, or assets with mixed control, set a consistent inclusion rule, apply it across the portfolio, and disclose the rule where judgement was needed.
Align the count with the period you are reporting on
If programmes start, end, or change during the year, state whether you counted only active sites at period end or used another consistent timing basis, and keep the approach stable year to year unless you explain the change.
State when you used estimates instead of direct records
Where site-level evidence is incomplete, use a documented estimate method, identify the main assumptions, and separate estimated from directly verified coverage if that affects the result.
Round the percentage without obscuring the underlying count
Round the final figure to a sensible level, but keep the unrounded numerator and denominator available internally so the reported percentage can be traced back and reproduced.
Aggregate carefully where privacy limits site-level detail
If naming individual communities or projects could expose personal or sensitive information, group the data at a higher level, explain the aggregation rule, and show that the reported percentage still covers the full population in scope.
Handle mixed-purpose programmes consistently
When one initiative combines community engagement, impact review, and development support, count the operation as covered if your internal rule treats any one of those elements as sufficient, and describe that rule clearly.
Examples

Illustrative examples

Synthetic, written by LRA — not from a company report, not text from any standard.

Illustrative (synthetic) example — Ground Transportation — Highways and Railtracks

This is a synthetic, illustrative example, not a real company. In this illustrative reporting year, we engaged 61 communities across 9 countries, and our community engagement covered 38 of 42 operations, representing 90% coverage. We also carried out 35 impact assessments and supported 27 development programmes, reflecting our deep direct local footprint and the fact that any excluded operations would need a clear explanation.

For a high direct-impact business, the disclosure should show near-total operational coverage and make any gaps explicit. Keep the narrative first-person and tie the figures to the organisation’s direct footprint.

Illustrative (synthetic) example — Commercial banking

This is a synthetic, illustrative example, not a real company. In this illustrative reporting year, we engaged 9 communities across 4 countries, and our community engagement covered 6 of 16 operations, representing 38% coverage. We also carried out 4 impact assessments and supported 3 development programmes, which reflects a footprint concentrated in a minority of sites rather than a gap in reporting.

For a business with partial indirect impact, it is appropriate that only a subset of sites is covered. The narrative should make clear that partial coverage is inherent to the operating model, not the result of omission.

Company reports

How companies report GRI 413-1

Real reports where this topic is disclosed. These are report practice, not exact disclosure templates to copy.

Abertis
Ground Transportation — Highways and Railtracks · Spain · 2024
Open report →
Abertis’ 2024 Annual Report includes coverage of local community engagement, referencing GRI standards 413-1 and 413-2 related to positive social and environmental criteria and social responsibility in the value chain (p.257). The report also discusses dialogue with local community actors and types of engagement (p.220), as well as impact, risk, and opportunity management concerning adjacent communities (p.175). However, specific quantitative data or detailed outcomes related to these disclosures are not clearly presented or elaborated beyond these references, leaving some aspects unclear.
Indorama Ventures Public Company Limited
Chemicals · Thailand · 2024
Open report →
Indorama Ventures Public Company Limited’s Sustainability Report 2024 includes data related to local community engagement, specifically referencing the Global CSR Data Standard Requirements and GRI 413-1 on page 85. The report provides figures on the number of local community consultation committees and operations with implemented work councils, showing an increase to 27 in 2024 (p.85). However, the report does not clearly specify the percentage value for local community engagement or provide detailed qualitative descriptions of the engagement processes.
Companhia Paranaense de Energia - COPEL
Electric Utilities / IPP / Energy Traders · Brazil · 2024
Open report →
Companhia Paranaense de Energia - COPEL’s 2024 Integrated Report provides a covered datapoint showing 100% impact assessments related to local community development programs tailored to local needs (p.210). The report also discusses social and environmental challenges linked to the Copel GeT projects and details these in an Impact Study (p.212). However, the report does not clearly specify the extent of negative impacts on communities or provide detailed quantitative data on stakeholder engagement outcomes beyond these points.
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Scenarios to work through

A group has 12 operating sites. At 9 sites, the business has put in place a local community engagement process; at 7 sites, it has carried out impact reviews; and at 5 sites, it runs community development activities. Three sites have none of these in place.

QFor this disclosure, how should the preparer decide which sites count in the numerator, and what should be checked before turning that into a percentage?
Reveal model answer →

A preparer has data from 20 sites, but 4 are newly opened and have not yet been screened for local community effects. The team is tempted to leave those 4 out because no action has started there yet.

QShould those 4 sites be excluded from the calculation, or does the preparer need to resolve their status first?
Reveal model answer →

A business has one large processing plant and eight small depots. The plant has a formal community programme and an impact review, while two depots have only informal meetings with neighbours and no documented assessment or development activity.

QCan the informal meetings at the depots be counted as local community engagement for this disclosure?
Reveal model answer →

A company has 15 operations. It has a community engagement process at 6 sites, impact reviews at 6 sites, and development activities at 6 sites, but 3 of those sites have all three measures and 9 sites have none.

QHow should the preparer avoid overstating the result when the same sites appear in more than one internal list?
Reveal model answer →
Framework references

Related framework references

How this disclosure maps across the major reporting frameworks.

GRI
GRI 413-1
within GRI 413: Local Communities
Open official source →
Primary
Related & explore
FAQ

Questions this page answers

How do I prepare GRI 413-1 Local Communities using this page without missing the key datapoint?+
What does 'community programme coverage' mean for GRI 413-1 on this page, and how should I use it in my draft?+
What data do I need to collect for GRI 413-1 Local Communities before I can write the disclosure?+
How should I set the scope and methodology for GRI 413-1 using this page?+
Who should own the GRI 413-1 Local Communities data and evidence pack in practice?+
What evidence pack do I need to make a GRI 413-1 disclosure assurance-ready?+
What are the five assurance claims I should verify for GRI 413-1 Local Communities?+
What are the common mistakes or reporting gaps on the GRI 413-1 page, and how do I avoid them?+
How do I use the workbook and printable library card for GRI 413-1 Local Communities?+
Can I use the synthetic example disclosure on the GRI 413-1 page as a template for my own draft?+
How does the ESRS S3 (Affected Communities) reference help me with GRI 413-1 Local Communities?+
More questions this page can help with
GRI 413-1 Local Communities workbook download: what should I fill in first?GRI 413-1 evidence pack checklist for assurance readinessHow to draft GRI 413-1 Local Communities from the page’s narrative startersGRI 413-1 common reporting mistakes and gaps to check before submissionWhat is the GRI 413-1 community programme coverage datapoint and how do I collect it?GRI 413-1 Local Communities step-by-step preparation guideHow to assign ownership for GRI 413-1 Local Communities data and evidenceGRI 413-1 assurance claims claim risk evidence explainedGRI 413-1 draft output ideas: visualisation, narrative and content index lineCan I reuse GRI 413-1 data for ESRS S3 Affected Communities?GRI 413-1 Local Communities plain-language explainer for practitionersHow to use the from company reports table on the GRI 413-1 page