Corporate Programme Terms

Last updated: 29 May 2026.

These Corporate Programme Terms (these "Terms") govern the supply by London Reporting Academy Limited to a business customer of training programmes and related services for that customer's personnel. They are intended for organisations and do not apply to consumers, whose purchases are governed by our Terms of Use, Privacy Policy, UK & EU data protection disclosure and Cookie Policy.

These Terms are incorporated into, and apply to, each Order placed by the Client. By placing an Order, signing a quotation or statement of work that refers to these Terms, or enrolling or permitting the enrolment of any Authorised Learner, the Client agrees to these Terms. Where the Client and LRA have signed a separate, negotiated master agreement for the same subject matter, that agreement prevails over these Terms to the extent of any conflict.

1. Definitions and Interpretation

In these Terms, unless the context requires otherwise:

• "LRA", "we", "us" and "our" mean London Reporting Academy Limited, a company registered in England and Wales under company number 14632379, whose registered office is at 85 Great Portland Street, First Floor, London, England, W1W 7LT;
• "Client", "you" and "your" mean the organisation identified in the Order that purchases a Corporate Programme;
• "Authorised Learner" means an employee, worker, officer or contractor of the Client whom the Client nominates and enrols to participate in a Corporate Programme;
• "Order" means LRA's quotation, order form, statement of work or proposal for a Corporate Programme that is accepted by the Client (whether in writing, by signature, by purchase order, or by conduct), together with these Terms;
• "Corporate Programme" means the training programmes, Study Studio access, mentoring, live sessions, materials and related services described in an Order;
• "Study Studio" means LRA's online learning environment and its features, including the LRA AI tutor and AI avatar, the proprietary ESG knowledge base, and related tooling;
• "LRA Materials" means all content, software, methodologies, curricula, lectures, recordings, AI outputs, assessments, templates, documentation and other materials made available by or on behalf of LRA in connection with a Corporate Programme;
• "Charges" means the fees and other sums payable by the Client under an Order;
• "Confidential Information" has the meaning given in clause 9;
• "Data Protection Legislation" means the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and all other applicable laws relating to the processing of personal data, in each case as amended or replaced from time to time;
• "UK GDPR", "controller", "processor", "data subject", "personal data", "personal data breach" and "processing" have the meanings given in the Data Protection Legislation;
• "Client Personal Data" means personal data that LRA processes on behalf of the Client under these Terms, as described in Schedule 1.

Clause headings do not affect interpretation. Words such as "including" are illustrative and not limiting. A reference to a statute includes its subordinate legislation and any amendment or re-enactment. "In writing" includes email.

2. The Corporate Programme

LRA shall supply the Corporate Programme described in each Order with reasonable skill and care. LRA may make reasonable changes to the content, delivery, schedule, platform, trainers or mentors of a Corporate Programme, provided the changes do not materially reduce the overall quality or scope of the Corporate Programme. Dates for live sessions, cohorts and mentoring are indicative and subject to availability; LRA will use reasonable efforts to agree alternative dates where a scheduled session cannot proceed.

Each Order forms a separate contract incorporating these Terms. LRA is not obliged to accept any Order. Any timescales are estimates unless expressly stated to be binding in the Order.

3. Enrolment of Authorised Learners

The Client shall provide the information reasonably required to enrol each Authorised Learner (which may include name, business email address, job role and reporting context). The number of Authorised Learners is as stated in the Order; access is granted on a named-user basis and may not be shared, pooled, transferred or reassigned except as expressly permitted in the Order. The Client is responsible for the acts and omissions of its Authorised Learners as if they were its own, and shall ensure that each Authorised Learner complies with these Terms and any acceptable-use rules notified by LRA, including those in our Terms of Use.

4. Charges, Payment and No Set-Off

1. The Client shall pay the Charges set out in the Order. Unless the Order states otherwise, the Charges are exclusive of VAT and other applicable taxes, which the Client shall pay at the prevailing rate against a valid invoice.
2. Unless the Order states otherwise, LRA may invoice on or after acceptance of the Order, and the Client shall pay each undisputed invoice in full and in cleared funds within thirty (30) days of the invoice date, to the account nominated by LRA.
3. No set-off. All sums payable by the Client shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding required by law). LRA may set off any amount owing to it by the Client against any amount payable by LRA to the Client.
4. Late payment. If the Client fails to pay any undisputed sum when due, LRA may charge interest and recover reasonable costs of recovery under the Late Payment of Commercial Debts (Interest) Act 1998, and may suspend the Corporate Programme under clause 15 until payment is made.
5. The Charges are non-cancellable and non-refundable except as expressly stated in the Order. Where an Order is cancelled by the Client after acceptance, LRA may charge for work done, access granted and third-party costs committed up to the date of cancellation.
6. Reasonable expenses (for example, travel and accommodation for on-site delivery) are payable by the Client where stated in the Order or agreed in writing.

5. Client Obligations and Warranties

The Client shall:

1. provide accurate, complete and up-to-date information and co-operation reasonably required for LRA to deliver the Corporate Programme, and promptly notify LRA of any changes;
2. ensure that it is entitled to nominate and enrol each Authorised Learner, and that it has a lawful basis under the Data Protection Legislation to provide that learner's personal data to LRA for the purposes of the Corporate Programme;
3. before providing any Authorised Learner's personal data to LRA, give that learner all information, and where required obtain all consents or authorisations, necessary for LRA to process that personal data as contemplated by these Terms;
4. be responsible for its own and its Authorised Learners' use of the Corporate Programme, the Study Studio and the LRA Materials, and for any equipment, networks and internet access required to use them;
5. not use the Corporate Programme for the benefit of any third party, and not resell, sub-licence or commercially exploit any part of it, except as expressly permitted in the Order.

The Client warrants that the information it provides is accurate and that its instructions and use of the Corporate Programme will comply with all applicable laws. The Client acknowledges that LRA relies on the Client's warranties in clause 5(b) and 5(c) and that LRA is not responsible for verifying the Client's lawful basis or notices to Authorised Learners.

6. LRA's Obligations

LRA shall: (a) provide the Corporate Programme with reasonable skill and care and in accordance with the Order; (b) use reasonable efforts to make the Study Studio available, subject to maintenance, updates and matters outside its reasonable control; and (c) comply with its obligations under clause 10 (Data Protection) in respect of Client Personal Data. LRA may use subcontractors, trainers, mentors and service providers to perform its obligations and remains responsible for their performance of the Corporate Programme.

7. Intellectual Property; Licence; Restrictions

All intellectual property rights in the Corporate Programme, the Study Studio, the LRA AI and the LRA Materials are and remain the property of LRA and its licensors. Subject to payment of the Charges and to these Terms, LRA grants the Client and its Authorised Learners a non-exclusive, non-transferable, non-sub-licensable, revocable licence to access and use the Study Studio and the LRA Materials, during the term of the relevant Order, solely for the Client's internal training purposes and not for any other purpose.

The Client shall not, and shall ensure that its Authorised Learners do not: (a) share, sell, sub-licence, rent or transfer access, accounts or login credentials; (b) record, screen-capture, download, copy, scrape or harvest (including by any automated or AI means) any part of the Study Studio, the LRA Materials, AI outputs, live sessions or mentor sessions, except as expressly permitted; (c) remove, obscure or alter any proprietary notice, watermark or identifier; (d) use the LRA Materials, the Study Studio or any AI output to build, train, fine-tune, evaluate or improve any competing product, dataset or model, or to provide a similar service to any third party; (e) attempt to extract, reconstruct or reverse-engineer the LRA AI, its system instructions or the proprietary ESG knowledge base; or (f) probe, bypass, overload or interfere with the security, access controls or rate limits of the Study Studio. LRA may apply per-account, per-session and identifying watermarks to detect misuse. Breach of this clause is a material breach: LRA may suspend or terminate access immediately and pursue all available remedies, including injunctive relief (which the Client agrees may be granted without LRA being required to post security) and recovery of its reasonable costs.

LRA certificates and route recognition lines evidence completion of an LRA Programme. They are not a statutory or regulated qualification, a licence to practise, or an accreditation by any government or professional body. Any reference to a third-party standard (for example GRI) describes the subject matter of the Corporate Programme and is not an endorsement of the Client or any Authorised Learner by that body.

8. Confidentiality

"Confidential Information" means all non-public information disclosed by one party (the "disclosing party") to the other (the "receiving party") in connection with these Terms, whether or not marked confidential, including the LRA Materials, the Study Studio, LRA's methodologies and pricing, the terms of each Order, and the Client's business information and personal data of Authorised Learners.

The receiving party shall: (a) keep the disclosing party's Confidential Information confidential and use it only to perform or receive the Corporate Programme; (b) disclose it only to those of its personnel and advisers who need to know it and who are bound by obligations of confidentiality; and (c) not disclose it to any other person without the disclosing party's prior written consent. These obligations do not apply to information that is or becomes public through no breach of these Terms, was lawfully known to the receiving party without obligation of confidence, is independently developed without use of the Confidential Information, or is required to be disclosed by law or a regulator (in which case, where lawful, the receiving party shall give prior notice). The Client shall not disclose the LRA Materials or pricing outside its organisation, nor use them to develop internal or third-party training that competes with the Corporate Programme. This clause survives termination for five (5) years, and indefinitely in respect of trade secrets.

9. Data Protection (Data Processing Agreement)

This clause 9, together with Schedule 1, is the data processing agreement between the parties and applies to the extent LRA processes Client Personal Data on behalf of the Client. Each party shall comply with the Data Protection Legislation; this clause is in addition to, and does not relieve, remove or replace, a party's own obligations under it.

1. Roles. The parties acknowledge that, for the Client Personal Data described in Schedule 1, the Client is the controller and LRA is the processor. LRA is an independent controller in respect of personal data it determines the purposes and means of processing for — including data generated through operation, security and improvement of the Study Studio, LRA's own business administration, and any direct relationship LRA establishes with an Authorised Learner who separately becomes LRA's own customer — and LRA's Privacy Policy applies to that processing.
2. Client instructions and warranty. The Client instructs LRA to process Client Personal Data as necessary to provide the Corporate Programme and as set out in Schedule 1. The Client warrants that it has a lawful basis to disclose Client Personal Data to LRA, that it has provided all required privacy information to the relevant data subjects, and that its instructions will not put LRA in breach of the Data Protection Legislation.
3. LRA's processor obligations. LRA shall: (i) process Client Personal Data only on the Client's documented instructions, including as to international transfers, unless required to do otherwise by law (in which case it shall, where lawful, inform the Client); (ii) ensure that persons authorised to process the data are subject to a duty of confidence; (iii) implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, taking account of Article 32 of the UK GDPR; (iv) taking into account the nature of the processing, assist the Client by appropriate measures, so far as possible, to respond to requests by data subjects exercising their rights; (v) assist the Client in ensuring compliance with its obligations relating to security, breach notification, data protection impact assessments and prior consultation, taking into account the information available to LRA; (vi) at the Client's choice, delete or return all Client Personal Data at the end of the provision of the Corporate Programme, and delete existing copies unless required by law to retain them; and (vii) make available to the Client information necessary to demonstrate compliance with this clause and allow for and contribute to audits, including inspections, conducted by the Client or an auditor mandated by the Client, on reasonable prior notice, no more than once in any twelve-month period (save where required by a supervisory authority or following a personal data breach), subject to confidentiality and to not unreasonably disrupting LRA's operations.
4. Sub-processors. The Client gives LRA general written authorisation to engage sub-processors to process Client Personal Data, including those listed in Schedule 1. LRA shall impose data protection obligations on each sub-processor that are no less protective than those in this clause, and shall remain liable to the Client for the acts and omissions of its sub-processors. LRA shall inform the Client of any intended addition or replacement of a sub-processor and give the Client a reasonable opportunity to object on reasonable data-protection grounds.
5. International transfers. Where LRA transfers Client Personal Data outside the United Kingdom or the EEA, it shall ensure an appropriate transfer mechanism is in place, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the European Commission's Standard Contractual Clauses, or another lawful safeguard.
6. Personal data breach. LRA shall notify the Client without undue delay after becoming aware of a personal data breach affecting Client Personal Data, and shall provide reasonable information and assistance to enable the Client to meet its own notification obligations.

10. Warranties and Disclaimers

Except as expressly stated in these Terms, and to the fullest extent permitted by law, the Corporate Programme, the Study Studio, the LRA AI and the LRA Materials are provided "as is" and LRA gives no warranties, conditions or representations, whether express or implied (including any implied terms as to satisfactory quality, fitness for a particular purpose or non-infringement), all of which are excluded to the extent permitted by law. LRA does not warrant that the Study Studio will be uninterrupted or error-free, or that any output will be accurate or complete.

Educational purpose — not professional advice. The Corporate Programme, the Study Studio, any AI-generated explanations or feedback, and the LRA Materials are provided for education and training only. They do not constitute legal, accounting, audit, tax, investment or other professional advice, and no professional-client relationship is created. AI-assisted features can produce incomplete or inaccurate output and are always subject to human-in-the-loop guidance; the Client and its Authorised Learners remain responsible for any decision taken and should obtain advice from a suitably qualified professional and verify against the applicable official standards before preparing, filing or relying on any sustainability or financial disclosure. LRA does not guarantee any particular learning outcome, examination result, third-party certification, employment or other outcome.

11. Limitation of Liability

1. Liabilities not excluded. Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
2. Excluded loss. Subject to clause 11(a), neither party is liable to the other, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any: loss of profit, revenue, business, goodwill, anticipated savings; loss or corruption of data; or any indirect or consequential loss, in each case howsoever arising.
3. Cap. Subject to clauses 11(a), 11(d) and 11(e), LRA's total aggregate liability arising out of or in connection with these Terms and each Order, whether in contract, tort, breach of statutory duty or otherwise, shall not exceed the total Charges paid and payable by the Client under the relevant Order in the twelve (12) months preceding the event giving rise to the liability.
4. Client obligations not capped. Nothing in this clause limits the Client's obligation to pay the Charges or the Client's liability under clause 13 (Indemnities).
5. Fair allocation. The Client acknowledges that these limitations and exclusions are reasonable having regard to the Charges and the nature of the Corporate Programme, and reflect a fair allocation of risk between the parties.

12. Indemnities

The Client shall indemnify and keep indemnified LRA (and its affiliates, officers, employees, agents and contractors) against all losses, liabilities, damages, claims, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) the Client's breach of clause 5 (Client Obligations and Warranties), clause 7 (Restrictions) or clause 9(b) (data protection warranty); (b) any claim by an Authorised Learner, a regulator or any third party arising from the Client's instructions, the Client's failure to obtain a lawful basis or to provide privacy information, or the inaccuracy or unlawful provision of data by the Client; and (c) any unauthorised use of the Study Studio or LRA Materials by the Client or its Authorised Learners.

13. Term and Termination

These Terms apply for the duration of each Order and any access period stated in it. Either party may terminate an Order with immediate effect by written notice if the other: (a) commits a material breach that is irremediable or, if remediable, is not remedied within thirty (30) days of written notice; (b) fails to pay an undisputed sum within fourteen (14) days of a written reminder; or (c) becomes insolvent, enters any insolvency or analogous process, or ceases or threatens to cease to carry on business. On termination or expiry, the licences granted under clause 7 end, the Client shall stop using and (at LRA's request) destroy or return the LRA Materials, and any Charges accrued up to termination become immediately payable. Clauses which by their nature should survive termination — including clauses 4, 7, 8, 9, 11, 12, 16 and 20 — survive.

14. Suspension

LRA may suspend or restrict access to the Corporate Programme or the Study Studio immediately, with or without notice, where it reasonably believes that: the Client or an Authorised Learner is in breach of these Terms; access is being shared or misused; payment has failed, been reversed or charged back; or suspension is necessary to protect the Study Studio, other users or LRA. Suspension does not entitle the Client to a refund where it results from the Client's breach or non-payment.

15. Force Majeure

Neither party is liable for any failure or delay in performing its obligations (other than an obligation to pay) to the extent caused by events beyond its reasonable control, including platform or infrastructure outages, failure of third-party providers, illness or unavailability of trainers or mentors, strikes, epidemic or pandemic, fire, flood, war, civil unrest, or acts of government. The affected party shall use reasonable efforts to mitigate the effect of the event. If such an event continues for more than sixty (60) days, either party may terminate the affected Order by written notice.

16. Non-Solicitation

During each Order and for twelve (12) months afterwards, the Client shall not, except with LRA's prior written consent, solicit or entice away from LRA any trainer, mentor or member of staff with whom the Client has had material contact in connection with the Corporate Programme. This clause does not prevent the Client from engaging any person who responds to a public recruitment campaign not specifically directed at LRA's personnel.

17. Compliance

Each party shall comply with all applicable laws relating to anti-bribery and anti-corruption (including the Bribery Act 2010), the prevention of facilitation of tax evasion (Criminal Finances Act 2017), modern slavery (Modern Slavery Act 2015), and applicable export-control and economic-sanctions laws (including those of the United Kingdom and the European Union). Each party warrants that it is not, and is not owned or controlled by, a person with whom dealing is restricted under applicable sanctions laws.

18. Notices

Notices under these Terms must be in writing and sent to the contact stated in the Order or, for LRA, to legalenquiry@reporting.academy (for legal and data-protection matters) or lra@reporting.academy (for commercial matters). Notices are deemed received on the next business day after sending by email, provided no delivery-failure notice is received. This clause does not apply to the service of court documents.

19. General

1. Assignment and subcontracting. The Client shall not assign, transfer or sub-contract any of its rights or obligations without LRA's prior written consent. LRA may assign, transfer or sub-contract its rights or obligations, provided the Client's rights are not materially prejudiced.
2. Third-party rights. Except that LRA's affiliates, officers, employees, agents and contractors may enforce clauses 7, 8, 11 and 12, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their terms.
3. Entire agreement; non-reliance. These Terms and the Order constitute the entire agreement between the parties for their subject matter and supersede all prior arrangements. Each party agrees that it has not relied on any statement, representation or assurance not expressly set out in these Terms; this does not limit liability for fraud or fraudulent misrepresentation.
4. Variation. No variation of these Terms is effective unless agreed in writing. LRA may update these Terms from time to time; the version in force when an Order is accepted applies to that Order.
5. Waiver and severance. No failure or delay in exercising a right is a waiver of it. If any provision is or becomes invalid or unenforceable, it shall be modified to the minimum extent necessary to make it valid, and the remaining provisions continue in full force.
6. No partnership. Nothing in these Terms creates any partnership, agency, joint venture or employment relationship between the parties.
7. Time-limit on claims. Any claim arising out of or relating to these Terms or an Order must be brought within twelve (12) months after the event giving rise to it, failing which it is permanently barred to the fullest extent permitted by law.
8. Language. These Terms are made in the English language. Where they are translated into any other language, the English-language version prevails in the event of any conflict or ambiguity.

20. Governing Law and Jurisdiction

These Terms and each Order, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter, are governed by the law of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

21. How to Contact Us

London Reporting Academy Limited, a company registered in England and Wales under company number 14632379. Commercial enquiries: lra@reporting.academy. Legal and data-protection enquiries: legalenquiry@reporting.academy. We have not appointed a statutory data protection officer; data-protection matters are handled by our legal and data-protection contact above. Registered office: 85 Great Portland Street, First Floor, London, England, W1W 7LT.

Schedule 1 — Data Processing Particulars

This Schedule supplements clause 9 and describes the processing of Client Personal Data carried out by LRA as processor on behalf of the Client.

• Subject matter: provision of the Corporate Programme, including enrolment, delivery of training and access to the Study Studio, and related administration and support.
• Duration: the term of the relevant Order and any access period stated in it, plus any period during which LRA is required by law to retain the data.
• Nature and purpose: collection, recording, storage, use, access provision, hosting, analysis of learning progress, communication with Authorised Learners about the Corporate Programme, and deletion or return on termination.
• Type of personal data: identification and contact data (name, business email address, telephone where provided); employment data (job role, organisation, reporting context); account and authentication data; and learning data (enrolment, attendance, progress, assessment results, certificates).
• Categories of data subjects: the Client's Authorised Learners and the Client's contacts and administrators.
• Sub-processors (current categories): the LRA Study Studio learning platform at cabinet.reporting.academy, together with the LRA website and blog, hosted on DigitalOcean cloud infrastructure in Amsterdam, the Netherlands (within the EEA, which is covered by the United Kingdom's adequacy regulations); payment processing (Stripe, Inc.); product analytics and session replay (Google LLC and Hotjar Ltd); consent management (Termly, Inc.); email delivery via Google Workspace (Google); and IT, domain, security and support providers (the domain and DNS are managed via GoDaddy). The current list is available on request and may be updated under clause 9(d).
• Security measures: appropriate technical and organisational measures under Article 32 of the UK GDPR, including access controls, encryption in transit, role-based access, logging, and supplier due diligence.