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GRI 404: Training and Education·Disclosure GRI 404-3

Percentage of employees receiving regular performance and career development reviews

Guía práctica para preparar esta divulgación. Use esta ficha para identificar la información a preparar, verificar afirmaciones y organizar la evidencia de soporte. Para los requisitos exactos, consulte siempre la fuente oficial de GRI.

Pasaporte publicado

Revisión pendiente
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Norma

GRI 404: Training and Education

Disclosure GRI 404-3 · 2016

En vigor

2018-07-01

Fuente oficial: Abrir ↗

Última revisión

Material formativo de LRA · No emitido ni avalado por GRI

Foco de la divulgación

This disclosure asks an organisation to report what share of its employees had a regular review of their performance and career development during the reporting period. In practice, it is about showing how widely these reviews are used across the workforce, rather than simply saying that a review process exists.

The main focus is coverage: whether the organisation applies these reviews across its operations and employee groups, or only in certain parts of the business such as head office or flagship sites. A useful report will make clear the basis of the percentage, so readers can understand who was included and how complete the process is.

Este material formativo de LRA apoya la preparación de la divulgación. Para los requisitos exactos, consulte siempre la fuente oficial de GRI.

Antes de empezar

Antes de empezar

Una breve lista de comprobación antes de preparar esta divulgación: marque cada punto a medida que lo resuelva.

Preparación

Información clave que preparar

Campo de preparación Qué recopilar Pista de evidencia Responsable
Gender The gender groups used for reporting, with the wording and categories taken from the organisation’s own employee records or self-identification fields. HRIS employee profile fields, workforce reporting extract, and the internal category definitions used for the period. HR / People Analytics
Employee grouping The employee groups the organisation uses to classify its workforce for this disclosure, using the same definitions applied in internal reporting. HR policy or reporting dictionary, workforce segmentation report, and the source extract from HRIS or payroll. HR / People Analytics
Review coverage rate The share of all employees who had a regular performance and career discussion during the reporting period, calculated against the correct total employee population for the same period. Performance review tracker, HRIS headcount extract, and the calculation showing reviewed employees divided by total employees. HR / Performance Management
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Cómo prepararlo

Set the reporting boundary first: decide which workforce population you will include in the disclosure, and keep that scope consistent across the figures and any narrative.
Define the categories you will use for the breakdowns, using gender and employee groupings that match your internal records so the data can be traced back cleanly.
Pull together the supporting records for the period, including the evidence behind the headcount split and the performance-and-career review information.
Calculate the share of employees who had a regular review during the period, making sure the percentage is based on the total employee population you have chosen to report on.
Prepare the disclosure text or table so it shows the gender split, the employee-category split, and the percentage result in a clear and consistent way.
Record any exclusions, scope changes, or data limitations, then check the final output against the official source to confirm the wording, coverage, and figures still align.

Solicitar los datos

Request the review coverage data from HR / People Analytics

Traduzca la divulgación a una pregunta de negocio interna y adáptela después al lenguaje propio de su organización.

What share of our workforce had a routine performance-and-development conversation during the reporting period, split by gender and employee group?

Use your organisation’s own labels first, then map them to the reporting categories. For example, if you talk about appraisal, check-in, talent review, development conversation or one-to-one review internally, use those terms in the request and only translate them afterwards for reporting.

Solicitud débil

Can you send the GRI 404-3 data showing the the evidence needed for GRI 404:GRI 404-3, split by gender and employee category?

Por qué falla: It uses reporting-framework language first, which can force the owner to translate before they can recognise their own data. It also leaves out the population, source, counting basis, and the internal name of the review process, so the result may be hard to verify or reconcile.

Solicitud mejor

Can you send the review coverage extract for [reporting period] from [system/file]? Please show, for each internal employee group and gender, how many people were in scope, how many had a routine performance/development conversation during the period, and the resulting percentage. Include the population rules, exclusions, counting method, and extract date. I’ll map your terms to the reporting categories after I receive it.

Plantilla de correo formal
Subject: Data request for [reporting period] review coverage

Hi [name/team],

I’m preparing a sustainability reporting data pack and need your help with the review coverage figures for [reporting period].

Please send a table showing, for the employee groups you use internally, how many people were in scope and how many had a routine performance and development conversation during the period, split by gender and employee category. Please also include the percentage covered.

Could you return the data with the following details:
- the period covered
- the employee population included and any exclusions
- the internal name of the review process used
- the source system or file
- the counting method used
- the date the extract was run
- any notes on data quality, gaps, or assumptions

Please use your own internal terms in the extract, and I will map them to the reporting categories afterwards. A possible LRA training template is attached for reference only; please adapt this to your organisation and check the official source before sign-off.

Thanks,
[preparer name]
Versión corta para Teams / Slack
Hi [name/team] — could you send the [reporting period] review coverage data? I need the headcount in scope, the number who had a routine performance/development conversation, split by gender and employee group, plus the % covered. Please include the source system, population rules, and any exclusions. Use your internal terms and I’ll map them afterwards. Thanks.

Ejemplos sectoriales

Retail

Contexto. Store-based workforce with seasonal staff and a separate head office population.

Solicitud adaptada. Please send the review coverage data for [reporting period] for store colleagues and head office staff, split by gender and the employee groups you use internally. Include permanent and fixed-term staff only, exclude agency workers, and show how many people were in scope, how many had an appraisal or development check-in, and the percentage covered.

Ejemplo de respuesta. Store colleagues: women 1,200 in scope, 960 reviewed, 80.0%; men 800 in scope, 600 reviewed, 75.0%. Head office: women 300 in scope, 270 reviewed, 90.0%; men 200 in scope, 180 reviewed, 90.0%. Source: performance system export; extract date: 5 Jan 2027.

Manufacturing

Contexto. Shift-based workforce with production and engineering job families, plus office staff.

Solicitud adaptada. Please provide the [reporting period] review tracker from HRIS for production, engineering, and office teams. Show the number of employees in each internal group, split by gender, who had a formal performance and development discussion during the period, plus the percentage covered. Please note whether contractors and agency labour are excluded.

Ejemplo de respuesta. Production: women 150 in scope, 120 reviewed, 80.0%; men 850 in scope, 680 reviewed, 80.0%. Engineering: women 40 in scope, 36 reviewed, 90.0%; men 260 in scope, 234 reviewed, 90.0%. Office: women 90 in scope, 81 reviewed, 90.0%; men 110 in scope, 99 reviewed, 90.0%. Source: HRIS and appraisal tracker; exclusions: contractors and agency labour.

Redacte su divulgación

Notas que convierten los datos en una divulgación

Plantillas formativas de LRA: adáptelas a su organización y consulte la fuente oficial antes de la aprobación.

Nota metodológica

State how you defined the employee groups and the review measure, and note whether the percentage is based on headcount or another agreed workforce basis for the reporting period.

Nota de contexto

Explain that the figures show how widely formal development conversations were used across the workforce, and that differences between groups can point to uneven access or inconsistent practice.

Declaración sobre las variaciones

If the figures moved materially from the prior period, link the change to practical drivers such as changes in workforce mix, coverage of the review process, or timing of the assessment cycle.

Entrada del índice de contenidos

GRI 404-3 Percentage of employees receiving regular performance and career development reviews — [location / page] / [notes]

Centro de descargas

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Preparación para el aseguramiento

Para cada afirmación, compruebe la evidencia

Afirmación Riesgos Evidencia que comprobar
We prepared the coverage figure by splitting the workforce into the relevant people groups we use internally, so the number reflects the categories applied in our reporting system rather than a broad headcount only.The assurer may test whether the grouping logic is consistent, whether any staff were placed in the wrong bucket, and whether the reported figure could be distorted by inconsistent category definitions across sites or systems.Workforce classification policy or reporting instructions; HR system extracts showing the category fields used; mapping between internal people-group labels and the reported figure; reconciliation from source records to the published number; review notes showing any reclassifications or exceptions.
We built the disclosed figure from the employee set we treated as in scope for the period, using our normal employment records to decide who counted and avoiding double counting where someone moved between roles or locations.The assurer may probe whether the scope was applied consistently, whether joiners, leavers, transfers, part-time staff, or temporary workers were handled correctly, and whether the same person could have been counted more than once.Population definition used for the period-end or average calculation; payroll/HR extracts; joiner-leaver and transfer logs; reconciliation between source population and the published figure; controls over duplicates and manual adjustments; sign-off showing the scope decision was reviewed.
For the review-rate figure, we used the records of employees who had a formal performance and development discussion during the year and checked the underlying logs before publication to confirm the count was complete and correctly calculated.The assurer may test whether the review records are complete, whether the timing window was applied correctly, whether the numerator and denominator were built from the same employee base, and whether the percentage was calculated accurately.Performance review tracker or HR system reports; evidence of the review cycle dates used; employee population used as the denominator; calculation workbook showing the percentage formula; sample review records or manager attestations; management review and approval evidence; checks for missing, duplicate, or late-recorded reviews.
The reporting boundary used for this disclosure is documented.Coverage exclusions or late scope changes are not evidenced.Boundary memo, entity or site list, and sign-off record.

Paquete de evidencia que preparar

Carencias habituales en los informes

A percentage is stated without the underlying counts (numerator and denominator).
The denominator — what the figure is a share of — is not explained.
Partial scope is reported as if it were complete coverage.
One-off activities are counted as if they were ongoing programmes.
Boundary or period changes that move the figure are not flagged.
Exclusions from the reported scope are not listed or explained.

Carencias habituales

Errores que evitar al recopilar los datos

Wrong ownerThe data request goes to HR alone when the review records sit with line managers, payroll, or local business leads, so the team never gets a complete source set.
Framework language in the askPeople are asked for a GRI-style metric instead of the organisation’s own review-cycle terms, and they return the wrong extract or a partial one.
Scope left vagueNo one states which parts of the business, worker groups, or locations are in scope, so different teams count different populations.
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Dónde suele hacer falta juicio profesional

Acquisition and disposal cut-offSet a clear cut-off for joining or leaving teams during the period, apply it consistently to the headcount used in the percentage, and explain any business changes that affect the comparison.
Different local review cyclesWhere countries or business units use different review calendars or naming conventions, map them to one internal rule for what counts as a regular review and disclose that rule.
People on the boundary of the employee poolDecide up front whether to include workers who are on leave, probation, fixed-term assignment, or otherwise partly active in the period, then explain the inclusion rule used.
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Ejemplos

Ejemplos ilustrativos

Sintéticos, redactados por LRA: no proceden del informe de ninguna empresa ni del texto de ninguna norma.

Illustrative (synthetic) example — UK retail banking

During the year, we completed formal performance-and-development conversations for 1,260 of our 1,400 employees, equivalent to 90% of the workforce.
- By gender, 92% of women and 88% of men had a review.
- By job level, the figures were 94% for senior leaders, 91% for managers and 89% for other staff.

This example shows how to describe coverage of regular review conversations using a simple narrative, while splitting the result by gender and by employee level. The figures are internally consistent and illustrative only.

Illustrative (synthetic) example — Food manufacturing

We carried out annual development reviews for 735 of our 900 people, which is 82% overall.
- By gender, 84% of women and 80% of men were covered.
- By employee group, 90% of supervisors, 83% of skilled operatives and 75% of office staff received a review.

This example demonstrates a second way to present the same disclosure, using different sector language and a different employee grouping. The numbers are made up for training purposes and remain mathematically consistent.

Informes de empresas

Cómo informan las empresas sobre GRI 404-3 en la práctica

Ejemplos de práctica de reporte completa y parcial. Son análisis basados en evidencia, no plantillas exactas para copiar.

Informes reales publicados
Re Sustainability Limited
Solid Waste Management Utilities · India · 2025
Abrir el informe →
Re Sustainability Limited’s 2025 report provides data on employee demographics by age and gender, including detailed breakdowns for those under 30 years old (p.90). It also includes information on employee benefits such as paternity and maternity leave entitlements (p.91), and reports the percentage of employees receiving regular performance and career development reviews (p.349). However, the report does not clearly present comprehensive data on broader workforce diversity metrics or detailed sustainability-related employee programs beyond these points.
Grupo Cibest S.A.
Banks / Diverse Financials / Insurance · Colombia · 2025
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Grupo Cibest S.A.'s 2025 Management Report provides detailed data on gender distribution and salary differences, showing that senior management is 39% female with an average monthly salary 4.29% below that of men (p.183). The report also includes information on performance evaluations by gender and job category, indicating 100% of men and women received evaluations (p.190), and references salary weighting by employee category, grade level, and gender (p.329). However, the report does not clearly present comprehensive data on other diversity categories or a full breakdown of salary gaps across all employee levels.
Thai Beverage Public Company Limited
Food and Beverage Processing · Thailand · 2024
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Thai Beverage Public Company Limited's Sustainability Report 2024 provides detailed data on workforce composition, including gender distribution with 81.25% male and 18.75% female employees, and nationality breakdown showing 12.5% Thai and 87.5% Singaporean on page 141. The report also covers employee hires, turnover, and benefits for full-time employees on page 186, and includes gender-disaggregated percentages of employees receiving regular performance reviews on page 177. However, the report does not clearly present comprehensive data on employee training outcomes or detailed diversity metrics beyond gender and nationality.

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Escenarios para trabajar

A people team has headcount records for the year and a review tracker showing which staff had a scheduled performance-and-development conversation during the reporting period. Some workers joined late in the year, and a few were on long leave, so the team is unsure whether to count them in the total.

PHow should the preparer decide who sits in the denominator, and what evidence should support the percentage reported?
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A business has separate employee groups: permanent staff, fixed-term staff, and a small number of interns. The HR system can show review completion for each group, but the team is unsure whether the disclosure should be split by gender and employee category or presented only as one overall figure.

PWhat breakdown needs to be prepared alongside the overall percentage?
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At year-end, the HR team finds that some managers held annual review meetings, while others used mid-year check-ins and informal coaching notes. They want to count all of these as the same thing because each employee had some form of development discussion.

PWhat judgement should be made about which conversations count toward the reported percentage?
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A preparer has calculated that 84 out of 120 employees had a regular review during the year, which gives 70%. The same dataset shows 50 of 60 women and 34 of 60 men received reviews, but the team is unsure whether the subgroup figures need to align with the overall total.

PHow should the preparer check the numbers before sign-off?
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Referencias del marco

Requisitos aplicables de GRI y divulgaciones relacionadas

Referencias disponibles del marco y divulgaciones cercanas relevantes para preparar este requisito.

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