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GRI 406: Non-discrimination · 2016
Disclosure GRI 406-1

Incidents of discrimination and corrective actions taken

Practical guidance for preparing this disclosure. Use this card to identify datapoints, verify claims and organise supporting evidence. For exact requirements, always refer to the official GRI source.

Dr Ross Kurinko, GRI Certified Trainer
Reviewed by Dr Ross Kurinko · GRI Certified Trainer LRA educational guidance · Not issued or endorsed by GRI
To prepare this disclosure
Disclosure focus

This disclosure asks an organisation to report whether it has had any incidents of discrimination during the reporting period, and what it did in response. The emphasis is on the actual cases that occurred, not just on having a policy in place. It is about showing the extent of the issue and the follow-up action taken to address it.

In practice, the reporting focus should cover the organisation’s full operations, not only a few well-managed or high-profile sites. The useful question is whether incidents are being identified and handled consistently wherever the organisation operates, and whether corrective actions are being applied in a way that helps prevent repeat issues.

This LRA educational guidance supports disclosure preparation. For the exact requirements, always refer to the official GRI source.

Before you start

A quick mental checklist before you prepare this disclosure — tick each as you settle it.

Preparation

Key datapoints to prepare

Datapoint What to capture Evidence hint Owner
Discrimination incident count Record the total number of discrimination incidents identified in the reporting period, using one consistent counting method. Incident log, case management records, HR investigations file, or complaints register showing the period covered and the final count. HR / Employee Relations
Case status and response Summarise where each discrimination case stands at period end and what action has been taken in response. Case tracker, investigation notes, disciplinary or remediation records, and management updates showing status and actions taken. HR / Employee Relations
+ Show GRI 406-1 sub-elements (LRA working checklist)

How to prepare it

1Set the reporting boundary first: decide which parts of the business, sites, teams, and time period are in scope for the count, so the figures and narrative cover the same reporting period throughout.
2Agree the counting rule for what you will treat as a discrimination incident, and use that rule consistently before you start collecting cases, so the total is built on one clear basis.
3Gather the underlying records for each case, such as case logs, investigation notes, HR files, grievance records, or other internal evidence that supports both the number and the case status.
4Compile the output in two parts: one numeric total for incidents during the period, and one short narrative on where each case stands and what action has been taken.
5Record any exclusions, restatements, or methodology changes, including why a case was left out or reclassified, so the reported total can be traced back to the source material.
6Check the final disclosure against the official source and your internal records to confirm the count, the case status summary, and the supporting evidence all align before sign-off.
Request the data

Request discrimination case log and outcome summary

Translate the disclosure into an internal business question — then adapt it to your organisation's own language.

How many discrimination cases were logged in the period, and what happened to each one?

Use your organisation’s own case-handling language first, then map it to this disclosure. For example, if your team talks about grievances, conduct cases, speak-up reports, investigations, or employee relations matters, use those terms in the request and only translate them into the reporting label at the end. Keep the ask focused on the case log, the outcome, and any follow-up action.

Weak request

Please provide the GRI 406-1 data for discrimination incidents and corrective actions.

Why it fails: This uses framework language only, so the owner has to guess which internal records to search, how to count cases, and what level of detail is needed. It also does not specify the period, boundary, source system, or the status/action information needed to complete the disclosure.

Better request

Please pull the discrimination-related case log from [system] for [period], covering [boundary]. I need the total number of cases recorded, plus each case’s current status and any follow-up action taken. Please use your internal case labels, note the counting method, and flag any late updates or exclusions.

Formal email template
Subject: Request for discrimination case log and outcome summary for [reporting period]

Hi [name/team],

I’m preparing the sustainability reporting pack for [reporting period] and need a summary of the discrimination-related cases held in your [case log / employee relations tracker / other internal system].

Please send a table covering:
- the total number of cases recorded in the period;
- the current status for each case;
- the action taken or follow-up completed for each case.

Please use your normal internal case labels and include a short note explaining how you counted cases, what population is covered, and which system the data came from. If there were any late updates after period end, please flag them separately.

A possible LRA training template only — please adapt this to your organisation and check the source material before sign-off.

Thanks,
[preparer name]
Short Teams / Slack version
Hi [name], could you share the discrimination case log for [period]? I need the total case count plus the status and follow-up for each case, using your usual internal labels. Please include the source system and how you counted them. A possible LRA training template only — adapt to your organisation and check the source material before sign-off.
Industry examples
Financial services

Context. The organisation tracks employee relations matters in a central case tool and uses ‘conduct’, ‘grievance’, and ‘speak-up’ labels internally.

Adapted request. Please extract all employee relations cases in [period] from [case tool] where the internal label is [discrimination / equal treatment / harassment-related]. For each case, provide the case status and the action taken or follow-up completed, plus the total count for the period. Please include the counting rule and any late changes after period end. A possible LRA training template only — adapt to your organisation and check the source material before sign-off.

Example response. Returned table includes 14 cases, with 9 closed and 5 open; actions include training, manager coaching, formal warning, and policy update. One case was updated after period end and is flagged separately.

Manufacturing

Context. The organisation records employee complaints through site HR teams and local incident trackers, with some cases escalated to central HR.

Adapted request. Please share the discrimination-related complaints and investigations logged in [period] across all sites, using the labels your teams normally use. I need the total number of cases, the current status of each one, and what action was taken. Please note whether the case came from a site log or the central tracker, and explain how duplicate entries were handled. A possible LRA training template only — adapt to your organisation and check the source material before sign-off.

Example response. Returned table shows 6 unique cases across 3 sites; 4 were closed and 2 remained open. Actions recorded include mediation, supervisor retraining, written warning, and process changes in one site.

Draft your disclosure

Notes that turn data into a disclosure

LRA training templates — adapt them to your organisation, and check the official source before sign-off.

Method note

State how you counted each discrimination-related case, including the basis used to decide whether an event was included and how you grouped the case outcomes and follow-up steps.

Context note

Explain what the total case count and the case-status split indicate about the organisation’s experience of discrimination and how far each matter has progressed.

Fluctuation statement

If the figures moved materially from the prior period, describe the main operational or reporting reasons for the change and whether it reflects more cases, different handling, or both.

Content index entry
GRI 406-1 Incidents of discrimination and corrective actions taken — [location / page] / [notes]
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Preparation tools & forms

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Assurance readiness

For each claim, check the evidence

ClaimRiskEvidence to check
I have counted the reported cases using a defined cut-off date, with the underlying log reconciled to the figure shown in the report.The count may be incomplete, duplicated, or based on a different population or date range than the one described in the report.Incident register or case log; reconciliation to the published number; date range and cut-off used; review notes showing duplicates were removed and the final count agreed.
I have separated open, closed, and otherwise resolved cases so the published status summary matches the case records at the reporting date.The status summary may not reflect the latest case position, or cases may have been classified inconsistently across teams.Case tracker with status fields; status definitions used internally; evidence of the position at period end; sign-off showing the summary was checked against source records.
I have kept supporting records for each case, including the action taken and the current position, so the published information can be traced back to source evidence.The disclosure may rely on unsupported narrative, with no audit trail from the published wording back to case files.Case files, investigation notes, HR or ethics records, outcome letters, remediation records, and any action plans; document retention evidence; traceability from each published line to source documents.
I have checked the figures and case summaries before publication, including a review for obvious errors, missing entries, and consistency with the source data.The published information may contain arithmetic mistakes, omissions, or inconsistencies between the narrative and the underlying records.Pre-publication review checklist; evidence of management review or approval; spreadsheet checks or system reports; version history showing corrections made before release.
I have used the same internal rules for deciding what to include, so the disclosed number and status summary are prepared on a consistent basis across the reporting period.The scope may have shifted during the year, making the reported information non-comparable or selectively prepared.Internal methodology note or reporting guidance; examples showing the inclusion rules applied consistently; evidence of any changes to the method and how they were handled; reviewer confirmation that the basis stayed the same.

Evidence pack to prepare

Common reporting gaps

Figures are stated without the supporting narrative, or narrative without figures.Scope is inconsistent between the text and the numbers.The reporting boundary is left undefined.Material changes since the previous period are not disclosed.Estimates and measured values are not distinguished.Source records for the figures are not identified.
Common gaps

Mistakes to avoid when collecting the data

Wrong case owner
The data request goes to the wrong team, so the count is chased through HR, legal, and line management instead of the function that actually logs discrimination cases.
Framework language only
People ask for the information using disclosure jargon rather than the organisation’s own case labels, so the source team cannot map the request to their records.
Scope left vague
No one agrees which parts of the business, worker groups, or locations are in scope, so different teams pull different sets of cases.
Period basis mixed up
The team uses a different timing basis for the case count than for the status update, so the figures do not relate to the same reporting window.
Counting rules not aligned
One person counts every complaint while another counts only confirmed cases, which produces a total that cannot be reconciled back to one method.
Source labels stripped out
The original case references and status tags are removed during collection, so the team cannot trace each figure back to the underlying record.
Separate groups merged
Cases from different worker populations or business areas are combined even though they should be tracked separately, which hides the real pattern.
Evidence details missing
The file contains numbers but not the supporting dates, record IDs, or document links, so the team cannot show where the data came from.
No approval trail
The final dataset is circulated without a named reviewer or sign-off record, so nobody can show who checked the figures before they were used.

Where judgement is often needed

Group-wide count after a business change
Decide whether to include incidents from sites or teams added or removed during the period, and explain the cut-off used so the total matches the organisation’s reporting boundary for that year.
Different local meanings of unfair treatment
Where country rules or internal policies use different labels for similar conduct, map them to one organisation-wide view for counting and say how you translated local cases into that single tally.
Cases at the edge of the reporting scope
Set out whether you include matters involving contractors, agency staff, former workers, applicants or other non-employees if they sit near your operational boundary, and describe the rule applied.
One event, several people affected
Choose whether a single episode affecting multiple individuals is counted as one incident or several, apply that approach consistently, and explain it in the narrative.
Open cases at period end
State whether you count only matters closed by the reporting date or also unresolved cases identified before that date, and make clear how the status note reflects any live follow-up.
Internal records versus estimates
If complete case files are not available, use a documented estimate only where necessary, explain the method used, and flag any limits on confidence in the figure or status summary.
Privacy limits on detail
When naming the nature of the case or the action taken could identify people, group the information to protect privacy while still showing the overall status and response pattern.
Rounding and small numbers
Agree a rounding rule for the incident total and apply it consistently, making sure the rounded figure does not misstate the underlying count and that the status description still aligns with the number reported.
Examples

Illustrative examples

Synthetic, written by LRA — not from a company report, not text from any standard.

Illustrative (synthetic) example — Retail and distribution

*Synthetic example only.* During the year, we recorded **3** discrimination complaints across our workforce. - **2** matters were closed by the reporting date after review and corrective action, including manager retraining and a policy reminder. - **1** matter was still open at year-end and had been escalated for further investigation and follow-up with the people involved.

This example shows a simple narrative way to report the count of discrimination-related complaints and then explain what happened to each case by period end, including the actions taken.

Illustrative (synthetic) example — Construction and engineering

*Synthetic example only.* We identified **5** discrimination-related incidents during the reporting period. - **4** had been resolved before the year closed, with outcomes ranging from mediation to disciplinary action and refresher training. - **1** remained under review at the reporting date, with interim safeguards in place while the investigation continued.

This example illustrates how to pair the total number of incidents with a short status update and a plain-language summary of the response for each outcome.

Company reports

How companies report GRI 406-1

Real reports where this topic is disclosed. These are report practice, not exact disclosure templates to copy.

CRH plc
Construction Materials · Ireland · 2024
Open report →
CRH plc’s 2024 Sustainability Performance Report provides specific data on incidents of discrimination, reporting a total of 23 instances along with corrective actions taken (p.103). The report also includes narrative details on supplier assessment approaches at the commodity level (p.104). However, information on incidents of forced or compulsory labour is noted as incomplete and monitored locally (p.103), and there are no recorded incidents of non-compliance concerning product and service information and labeling (p.104).
JD Logistics
Air Freight Transportation and Logistics · China · 2025
Open report →
JD Logistics’ 2025 ESG Report provides specific data on incidents of discrimination and the corrective actions taken, as detailed on page 110, alongside information on incidents of corruption and related responses found on page 108. The report also references measures for waste prevention and employee turnover, indicating some coverage of environmental and employment issues (pp.109-110). However, the report does not clearly present comprehensive details on the outcomes or effectiveness of these actions, leaving some aspects of the disclosure unclear.
Marfrig Global Foods S.A.
Food Production — Animal Source · Brazil · 2024
Open report →
Marfrig Global Foods S.A.'s Integrated Report 2024 provides detailed numeric data on various incidents, including 14 reports of misconduct or inappropriate behavior, 12 internal policy violations, and 20 incidents of harassment or discrimination (p.33). The report also references incidents of discrimination and corrective actions taken, linking to further details on pages 103 and 127, and mentions investigations concluding within 90 days, with possible extensions depending on complexity (pp.33-34, 127). However, the report is unclear on the full scope of corrective measures or outcomes related to these incidents, and some references to non-compliance and supplier evaluations are noted without explicit connection to the disclosure focus (pp.128-130).
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Check your understanding

Scenarios to work through

During the year, two employees raised separate complaints about unfair treatment linked to protected characteristics. One case was upheld and the person responsible was moved off people-management duties; the other was not upheld after review.

QHow should you count these matters for the disclosure, and what should you include about each one?
Reveal model answer →

A worker reported discriminatory remarks in March, but the investigation was still open at year-end. By the time the report is drafted, the case has not yet been closed and no final outcome is available.

QDo you leave this out until the case is finished, or include it now?
Reveal model answer →

A contractor working on site alleged discrimination by a line manager. The investigation found the complaint was not substantiated, but the manager still received refresher training on respectful conduct and the complaint process was updated.

QWhat should the narrative say about the case and the follow-up action?
Reveal model answer →

Three discrimination complaints were logged in the year. One was resolved through mediation, one led to dismissal of the employee involved, and one was withdrawn before investigation ended.

QHow do you present the total and the case-by-case status so the disclosure is complete?
Reveal model answer →
Framework references

Related framework references

How this disclosure maps across the major reporting frameworks.

GRI
GRI 406-1
within GRI 406: Non-discrimination
Open official source →
Primary
Related & explore
FAQ

Questions this page answers

How do I prepare a draft GRI 406-1 disclosure using the page’s step-by-step guidance?+
What data do I need to collect for GRI 406-1 on non-discrimination?+
How should I define the scope and methodology for the GRI 406-1 data on this page?+
Who should own the GRI 406-1 non-discrimination disclosure in practice?+
What should I include in an evidence pack for GRI 406-1 assurance readiness?+
What are the common mistakes people make when reporting GRI 406-1?+
How do I use the Prep & Assurance workbook for GRI 406-1?+
What can I take from the synthetic example disclosure for GRI 406-1?+
Can I reuse my GRI 406-1 data for ESRS S1 (Own Workforce)?+
What should the final draft output for GRI 406-1 include on this page?+
More questions this page can help with